Ticket / LIANA SULIS
PERBAIKAN BROADBAND LIANA SULIS +62 895-6028-28834
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 667Closed 636Resolved 12
Meta
Customer LIANA SULISStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1304 | in_progress | MODEM LOSS A/N NINING SUNINGSIH |
| #1303 | open | Modem mmengalami LOSS A/N ATIK NIRMALASARI |
| #1302 | open | Modem mmengalami LOSS A/N AHMAD PRIYANTO |
| #1301 | in_progress | MODEM LOSS A/N CHOIRIAH HERMAWAN |
| #1299 | in_progress | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1298 | closed | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1297 | in_progress | MODEM LOSS AN MOCH RIZKI |
| #1296 | in_progress | MODEM LOSS AN SINTA DELLA |
| #1295 | in_progress | MODEM LOSS AN POS PONDOK KENCANA |
| #1292 | closed | MAIN LINK DOWN ALAMNGARIUNG RESORT |
Raw JSON
{"id":129,"customer_id":76,"ticket_type":"broadband","eyzet_customer_id":"2211257is020@lldn.net","eyzet_customer_name":"LIANA SULIS","employee_id":0,"assigned_role":"subscriber","request_by":"LIANA SULIS","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"PERBAIKAN BROADBAND LIANA SULIS +62 895-6028-28834","description":"<ul>\r\n<li>Menerima laporan bahwa modem di lokasi pelanggan tersebut mengalami LOSS</li>\r\n<li>Setelah pengecekan pada system eyzet status offline dan redaman tidak terbaca</li>\r\n<li>Sudah di informasikan kepada pelanggan terkait hal tersebut akan di jadwalkan tim untuk pengecekan ke lokasi.<img class=\"aligncenter\" style=\"max-width: 100%;height: 480px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/Screenshot_4111.png\" alt=\"Attachment\" width=\"666\" /></li>\r\n</ul>","status":"closed","priority":"medium","created_by":7,"created_at":"2026-02-20 16:07:45","updated_at":"2026-02-23 10:38:31","last_activity":"2026-02-23 10:38:31","company_name":"LIANA SULIS","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"","reply_count":1,"assignees":[{"type":"role","value":"subscriber","display_name":"TS"},{"type":"role","value":"freelance","display_name":"FREELANCE"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/Screenshot_4111.png, http://portaljagad.rafatek.net/wp-content/uploads/2026/02/Screenshot-2026-02-23-103449.png","replies":[{"id":199,"user_id":25,"display_name":"Annisa Nurhidayah PENUS","reply_text":"<p>Melaporkan koneksi an Liana Sulis sudah kembali normal pada tanggal 20 Februari 2026</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" style=\"max-width: 100%;height: 193px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/Screenshot-2026-02-23-103449.png\" alt=\"Attachment\" width=\"305\" /></p>\r\n<p> </p>","created_at":"2026-02-23 10:38:23"}]}