Ticket / Internal Ticket

MODEM LOSS - A/N ACHMAD MAULANA

Pattern stats, related by pattern, related by customer, raw ticket payload.

Pattern stats

Total 667Closed 636Resolved 12

Meta

Customer Internal TicketStatus closedPattern LOS / optical power high attenuation

Related by pattern

IDStatusSubject
#1304in_progressMODEM LOSS A/N NINING SUNINGSIH
#1303openModem mmengalami LOSS A/N ATIK NIRMALASARI
#1302openModem mmengalami LOSS A/N AHMAD PRIYANTO
#1301in_progressMODEM LOSS A/N CHOIRIAH HERMAWAN
#1299in_progressMODEM LOSS AN FAYZA NURSALSABILA PUTRI
#1298closedMODEM LOSS AN FAYZA NURSALSABILA PUTRI
#1297in_progressMODEM LOSS AN MOCH RIZKI
#1296in_progressMODEM LOSS AN SINTA DELLA
#1295in_progressMODEM LOSS AN POS PONDOK KENCANA
#1292closedMAIN LINK DOWN ALAMNGARIUNG RESORT

Related by customer

IDStatusSubject
#1300in_progressPERBAIKAN BACKBONE NAGRAK TO KATULAMPA
#1298closedMODEM LOSS AN FAYZA NURSALSABILA PUTRI
#1295in_progressMODEM LOSS AN POS PONDOK KENCANA
#1294in_progressPENARIKAN KABEL ODP 14.1.7
#1253closedPEMASANGAN POWER SUPPLY OLT ZTE C320 LALADON
#1252closedJALUR IATECH KEARAH KARADENAN PUTUS
#1250closedPERBAIKAN OC.11.1/16 - SINBAR-ASPOL
#1248closedPERBAIKAN OC.11.1/16 - SINBAR-ASPOL
#1247closedPPPOE OFF PADA OLT ISP-BJD-RAFALLD-C-01
#1246closedPENGECEKAN DAN PERBAIKAN ODC OC.15.1/16 - BENDUNGAN

Raw JSON

{"id":1065,"customer_id":0,"ticket_type":"broadband","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":10,"assigned_role":"subscriber","request_by":"Customer","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"MODEM LOSS - A/N ACHMAD MAULANA","description":"<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/08/Screenshot-2026-08-18-100909.png\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p>&nbsp;</p>","status":"closed","priority":"medium","created_by":22,"created_at":"2026-08-18 10:09:47","updated_at":"2026-08-19 09:48:48","last_activity":"2026-08-19 09:48:48","company_name":"","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Dede Doni","reply_count":0,"assignees":[{"type":"employee","value":"10","display_name":"Dede Doni"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/08/Screenshot-2026-08-18-100909.png","replies":[]}