Customer / Group
Internal Ticket
Histori, pattern dominan, trend bulanan, link ke local insight dan portal ticket.
Pattern dominan
Trend bulanan
Status
| Status | Count |
|---|---|
| closed | 214 |
| in_progress | 3 |
| resolved | 1 |
Pattern table
| Pattern | Count |
|---|---|
| LOS / optical power high attenuation | 87 |
| ONU online but no internet | 58 |
| General connectivity / misc | 29 |
| Backbone cable / fiber cut | 23 |
| WiFi / router local slow | 12 |
| Installation / activation | 6 |
| Billing / isolir / payment | 2 |
| Corporate / dedicated link issue | 1 |
Histori ticket
local insight + portal
| ID | Status | Subject | Pattern | Links |
|---|---|---|---|---|
| #1300 | in_progress | PERBAIKAN BACKBONE NAGRAK TO KATULAMPA | Backbone cable / fiber cut | |
| #1298 | closed | MODEM LOSS AN FAYZA NURSALSABILA PUTRI | LOS / optical power high attenuation | |
| #1295 | in_progress | MODEM LOSS AN POS PONDOK KENCANA | LOS / optical power high attenuation | |
| #1294 | in_progress | PENARIKAN KABEL ODP 14.1.7 | General connectivity / misc | |
| #1253 | closed | PEMASANGAN POWER SUPPLY OLT ZTE C320 LALADON | ONU online but no internet | |
| #1252 | closed | JALUR IATECH KEARAH KARADENAN PUTUS | Backbone cable / fiber cut | |
| #1250 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL | General connectivity / misc | |
| #1248 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL | ONU online but no internet | |
| #1247 | closed | PPPOE OFF PADA OLT ISP-BJD-RAFALLD-C-01 | ONU online but no internet | |
| #1246 | closed | PENGECEKAN DAN PERBAIKAN ODC OC.15.1/16 - BENDUNGAN | ONU online but no internet | |
| #1208 | closed | MODEM LOSS AN UMAS | LOS / optical power high attenuation | |
| #1204 | closed | MODEM LOSS A/N CHANDRA KURNIAWAN | LOS / optical power high attenuation | |
| #1202 | closed | PERBAIKAN OP.5.1.12 KP SAWAH | General connectivity / misc | |
| #1201 | closed | PERBAIKAN OP.16.1.3/8 GG AMIL | General connectivity / misc | |
| #1195 | closed | TRAFFIC DOWN IIX APJII 26/09/2026 | ONU online but no internet | |
| #1158 | closed | PERBAIKA OP.16.1.3/8 GG AMIL | LOS / optical power high attenuation | |
| #1157 | closed | PERBAIKAN ODP 3.1.2, 3.1.3, 3.1.7 PONDOK KENCANA | General connectivity / misc | |
| #1156 | closed | PERBAIKAN ODP OP.10.1.6/8 REDAMAN TINGGI | LOS / optical power high attenuation | |
| #1155 | closed | PERBAIKAN ODP OFFLINE 3.1.7/8 PONDOK KENCANA | General connectivity / misc | |
| #1154 | closed | MODEM LOSS A/N NOVAN EKY | LOS / optical power high attenuation | |
| #1152 | closed | MODEM LOSS A/N HENDRA NIA | LOS / optical power high attenuation | |
| #1148 | closed | PERBAIKAN ODP ODP 10.1.6 | LOS / optical power high attenuation | |
| #1146 | closed | MODEM LOSS A/N ANDIKA SAPUTRA | LOS / optical power high attenuation | |
| #1130 | closed | MODEM LOSS A/N ATIK NIRMALASARI | LOS / optical power high attenuation | |
| #1126 | closed | LOSS | LOS / optical power high attenuation | |
| #1125 | closed | PERBAIKAN CUSTOMER BROADBAND A/N HASAN MUBAROK | LOS / optical power high attenuation | |
| #1124 | closed | PERBAIKAN BROADBAND A/NH. SAEPULLAH S.H.I | General connectivity / misc | |
| #1123 | closed | MODEM LOSS/H. SAEPULLAH S.H.I | LOS / optical power high attenuation | |
| #1122 | closed | PERBAIKAN BROADBAND A/N ABDUL WAHID | LOS / optical power high attenuation | |
| #1121 | closed | PERBAIKAN BROADBAND A/N MULYADI | General connectivity / misc | |
| #1113 | closed | INSTALASI BROADBAND A/N HILMAN FIRMANSYAH SBR | Installation / activation | |
| #1112 | closed | INSTALASI BROADBAND A/N FAYZA NURSALSABILA PUTRI | WiFi / router local slow | |
| #1111 | closed | INSTALASI BROADBAND A/N suciawati | WiFi / router local slow | |
| #1110 | closed | INSTALASI BROADBAND A/N NIKSON PARLINDUNGAN | WiFi / router local slow | |
| #1109 | closed | INSTALASI BROADBAND A/N ABDULLAH HANAFI | WiFi / router local slow | |
| #1108 | closed | INSTALASI BROADBAND A/N NENAH MARIYANAH | WiFi / router local slow | |
| #1107 | closed | INSTALASI BROADBAND A/N Muhamad Dodi Nurdin | Installation / activation | |
| #1105 | closed | MODEM LOSS - A/N RINA | LOS / optical power high attenuation | |
| #1104 | closed | PERBAIKAN BROADBAND A/N ARTI SRI INDIYARTI | WiFi / router local slow | |
| #1103 | closed | PERBAIKAN BROADBAND A/N SYARIFAH | General connectivity / misc | |
| #1102 | closed | PERBAIKAN BROADBAND A/N ADIN HERDIANA | WiFi / router local slow | |
| #1101 | closed | PERBAIKAN BROADBAND A/N ADITYA GALIH | WiFi / router local slow | |
| #1100 | closed | PERBAIKAN BROADBAND A/N ETI ROHMAWATI | WiFi / router local slow | |
| #1099 | closed | MODEM LOSS - A/N ENDANG ZARKASIH | LOS / optical power high attenuation | |
| #1098 | closed | MODEM LOSS - A/N SOPANDI DEVI | LOS / optical power high attenuation | |
| #1097 | closed | MODEM LOSS - A/N ADIN HERDIANA | LOS / optical power high attenuation | |
| #1096 | closed | PERBAIKAN BROADBAND A/N FATONAH FITRI | WiFi / router local slow | |
| #1095 | closed | PERBAIKAN BROADBAND A/N RIO FEBRIAN | WiFi / router local slow | |
| #1094 | closed | MODEM LOSS - A/N akhyar laladon baru | LOS / optical power high attenuation | |
| #1093 | closed | PERBAIKAN BROADBAND A/N Dewi Mirawati | LOS / optical power high attenuation | |
| #1092 | closed | PERBAIKAN BROADBAND A/N Dewi Mirawati | LOS / optical power high attenuation | |
| #1091 | closed | KONEKSI OFF | ONU online but no internet | |
| #1090 | closed | KONEKSI OFFD | ONU online but no internet | |
| #1085 | closed | PERBAIKAN ODP LOSS KALINGGA | LOS / optical power high attenuation | |
| #1084 | closed | PERBAIKAN ODP OFFLINE 16.1.10/8 LALADON GRANDE | ONU online but no internet | |
| #1075 | closed | PERBAIKAN ODP 14.1.14/8-GG DAMAI | LOS / optical power high attenuation | |
| #1074 | closed | MODEM LOSS - A/N KARDA IPANG | LOS / optical power high attenuation | |
| #1071 | closed | PERBAIKAN ODP OFFLINE 15.1.1/8-BENDUNGAN | ONU online but no internet | |
| #1066 | closed | MODEM LOSS - A/NBELLA AYU BENITA | LOS / optical power high attenuation | |
| #1065 | closed | MODEM LOSS - A/N ACHMAD MAULANA | LOS / optical power high attenuation | |
| #1061 | closed | MODEM LOSS - A/N ROMADAN KURDI | LOS / optical power high attenuation | |
| #1050 | closed | MODEM LOSS A/N ELFIRA SUHARYATI | LOS / optical power high attenuation | |
| #1042 | closed | PERBAIKAN ODP OFFLINE 16.1.11/8 DAN 16.1.13/8 GG AMIL | ONU online but no internet | |
| #1030 | closed | PERBAIKAN JALUR PON 10 PENGKOLAN | ONU online but no internet | |
| #1028 | closed | PERBAIKAN ODP LOSS 7.2.6/8 | LOS / optical power high attenuation | |
| #1013 | closed | MODEM LOSS - A/N AHMAD AFFAN | LOS / optical power high attenuation | |
| #1011 | closed | PERBAIKAN ODP OFFLINE 16.1.3/8 | LOS / optical power high attenuation | |
| #993 | closed | MODEM LOSS - A/N AHMAD SANTIAJI | LOS / optical power high attenuation | |
| #985 | closed | PERBAIKAN ODP REDAMAN TINGGI 2.1.3/8 | LOS / optical power high attenuation | |
| #984 | closed | PENGECEKAN BACKBONE LALADON TO SINBAR | Backbone cable / fiber cut | |
| #970 | closed | RO, SW DOWN - BANTAR KEMANG | LOS / optical power high attenuation | |
| #969 | closed | SURVEI LOKASI BARU POP PADJAJARAN | General connectivity / misc | |
| #965 | closed | ODP REDAMAN TINGGI - 2.1.3 BUKIT ASRI | LOS / optical power high attenuation | |
| #955 | closed | PERBAIKAN ODP OFFLINE | ONU online but no internet | |
| #953 | closed | PERBAIKAN ODP5.1.15/8 | ONU online but no internet | |
| #952 | closed | PENGUKURAN KABEL BACKBONE | Backbone cable / fiber cut | |
| #951 | closed | PERBAIKAN ODP OFFLINE 1.1.5/8 | ONU online but no internet | |
| #946 | closed | PENARIKAN JALUR ODP - PON 2 PAGELARAN | Backbone cable / fiber cut | |
| #938 | closed | PERBAIKAN ODP 5.1.12 - LOSS | LOS / optical power high attenuation | |
| #926 | closed | LALADON TO SW SINBAR TERPANTAU DOWN | Backbone cable / fiber cut | |
| #910 | closed | ODP 9.2.4/8 LOSS | LOS / optical power high attenuation | |
| #908 | closed | PERBAIKAN ODP - OP.14.1.11/8 LLD | LOS / optical power high attenuation | |
| #898 | closed | MODEM LOSS - A/N SITI JUBAEDAH | LOS / optical power high attenuation | |
| #897 | closed | ODP 5 LOJI LOSS | LOS / optical power high attenuation | |
| #879 | closed | PERBAIKAN BROADBAND A/N MULYADI CS | General connectivity / misc | |
| #876 | closed | PENGECEKAN MODEM CISASAH | LOS / optical power high attenuation | |
| #863 | closed | INSTALASI BROADBAND A/N SITI MULYENI | ONU online but no internet | |
| #861 | closed | INSTALASI BROADBAND A/N SIDIK DARMAWAN | ONU online but no internet | |
| #859 | closed | INSTALASI BROADBAND A/N RUSDI | ONU online but no internet | |
| #856 | closed | INSTALASI BROADBAND A/N PUTRI GEMBIRA WATI | ONU online but no internet | |
| #855 | closed | INSTALASI BROADBAND A/N OKIM | ONU online but no internet | |
| #793 | closed | PERBAIKAN ODP.2.1.5/8 | ONU online but no internet | |
| #792 | closed | SURVEI MITRA - CIBINONG | General connectivity / misc | |
| #772 | closed | PERBAIKAN ODP 2.3.1/8-BUKIT ASRI | LOS / optical power high attenuation | |
| #754 | closed | SURVEI CALON MITRA BARU RAFATEK - SIRNAGALIH | General connectivity / misc | |
| #744 | closed | PENGECEKAN JALUR TO KAMPUS NET | Backbone cable / fiber cut | |
| #733 | closed | PERBAIKAN ODP 5.1.3/8 SUKASARI | LOS / optical power high attenuation | |
| #712 | closed | PENARIKAN KABEL 12CORE DI PENGKOLAN SINBAR | General connectivity / misc | |
| #704 | closed | PENGECEKAN ODP.1.6.6/8 BANTAR KEMANG | ONU online but no internet | |
| #703 | closed | PERBAIKAN ODP 1.6.4/8 | LOS / optical power high attenuation | |
| #683 | closed | PENGECEKAN JALUR TO KAMPUS NET | LOS / optical power high attenuation | |
| #673 | closed | PEMBUATAN LAPORAN MONITORING DAN PERFORMA JARINGAN PPKS - PERIODE MEI | General connectivity / misc | |
| #671 | closed | PERBAIKAN ODP - OP.7.2.1/8 - BOMEN | LOS / optical power high attenuation | |
| #665 | closed | PERBAIKAN MITRA CISASAH | General connectivity / misc | |
| #663 | closed | PENGECEKAN CISASAH | ONU online but no internet | |
| #662 | closed | MODEM LOSS A/N MUHAMAD FARHAN | LOS / optical power high attenuation | |
| #651 | closed | BACKBONE KARADENAN TO IATECH DOWN | Backbone cable / fiber cut | |
| #649 | closed | Permintaan SPH untuk layanan koneksi internet dedicated Sekolah Muhammadiyah Boarding School (MBS) Ki Bagus Hadikusumo | Corporate / dedicated link issue | |
| #648 | closed | Rekapitulasi dan Analisis Permasalahan Periode Mei 2026 | General connectivity / misc | |
| #638 | closed | ISSUE TERKAIT SAVE KONFIGURASI GAGAL | ONU online but no internet | |
| #630 | closed | INDIKASI XCON 100G APJII TO MTEN DOWN | ONU online but no internet | |
| #624 | closed | PERMINTAAN INVOICE IBU IRMA - PT OLYMPIC FURNITURE GEMILANG | General connectivity / misc | |
| #609 | closed | BACKBONE SINDANG BARANG - ABANET OFFLINE | Backbone cable / fiber cut | |
| #607 | closed | PERBAIKAN BACKCBONE - LALADON TO EMPANG | Backbone cable / fiber cut | |
| #602 | closed | PERBAIKAN ODP LOSS 16.1.12/8 GG AMIL | LOS / optical power high attenuation | |
| #591 | closed | JALUR BACKBONE SINBAR TO CILEBUT DOWN | Backbone cable / fiber cut | |
| #580 | closed | OP.16.1.7/8 RUKO OFFLINE | ONU online but no internet | |
| #578 | closed | PENGECEKAN ODP.6.1.1/8 | LOS / optical power high attenuation | |
| #569 | closed | PERBAIKAN ODP 16.1.9/8 | LOS / optical power high attenuation | |
| #568 | closed | PERBAIKAN ODP - ODP.16.1.9/8 DAN 16.1.3/8 | LOS / optical power high attenuation | |
| #545 | closed | INTERFACE SW CISCO TO SW HUAWEI FULL | ONU online but no internet | |
| #543 | closed | REQUEST XCON BARU C2IX KE LT 17 MTEN | ONU online but no internet | |
| #542 | closed | PERBAIKAN ODP REDAMAN TINGGI OP.5.1.3/8 SUKASARI | LOS / optical power high attenuation | |
| #532 | closed | PENGIRIMAN BILLING PERTAMA CUSTOMER HOME | Billing / isolir / payment | |
| #531 | closed | PEMBUATAN JADWAL MEI 2026 | General connectivity / misc | |
| #530 | closed | PEMBUATAN BILLING CORPORATE | Billing / isolir / payment | |
| #522 | closed | PERBAIKAN PON 5 | LOS / optical power high attenuation | |
| #518 | closed | Permintaan penutupan link CBN - Kontrak berakhir s/d 5 Juni 2026 | ONU online but no internet | |
| #514 | closed | PERBAIKAN ODP - OP.16.1.3/8 GG AMIL | LOS / optical power high attenuation | |
| #513 | closed | PERBAIKAN ODP LOSS 16.1.3/8 LALADON | LOS / optical power high attenuation | |
| #512 | closed | PERGANTIAN SFP NAGRAK TO KATULAMPA | ONU online but no internet | |
| #511 | closed | PERBAIKAN BACKBONE - NAGRAK TO KATULAMPA | Backbone cable / fiber cut | |
| #506 | closed | PERBAIKAN BACKBONE IATECH-KERADENAN | Backbone cable / fiber cut | |
| #505 | closed | PENGECEKAN DAN PEMBERSIHAN IP PUBLIK RAFATEK | ONU online but no internet | |
| #503 | closed | PERBAIKAN ODP REDAMAN TINGGI 2.1.5/8 & 2.1.6/8 PAGELARAN | LOS / optical power high attenuation | |
| #502 | closed | PERBAIKAN ODP REDAMAN TINGGI 2.1.6/8 PAGELARAN | LOS / optical power high attenuation | |
| #496 | closed | PENGECKAN ODP OP 3.2.1/8 PLANET BAN | ONU online but no internet | |
| #492 | closed | PERBAIKAN BACKBONE - SINDANG BARANG | Backbone cable / fiber cut | |
| #490 | closed | PON 3 SINDANGBARANG-LOJI TERPANTAU DOWN | LOS / optical power high attenuation | |
| #481 | closed | PERBAIKAN BROADBAND - AKMAL PRATAMA | LOS / optical power high attenuation | |
| #480 | closed | PENGISIAN DATA KOMINFO | ONU online but no internet | |
| #477 | closed | PENARIKAN KABEL BACKBONE DI BOJONGGEDE | Backbone cable / fiber cut | |
| #465 | closed | PENGECEKAN PON 3 SINDANGBARANG-LOJI | ONU online but no internet | |
| #464 | closed | PERBAIKAN REDAMAN ODP TINGGI 9.2.13/8 | LOS / optical power high attenuation | |
| #462 | closed | PERBAIKAN BACKBONE KARADENAN TO IATECH | Backbone cable / fiber cut | |
| #454 | closed | PERBAIKAN ODP - OP.9.2.10/16 LALADON GEDE | LOS / optical power high attenuation | |
| #427 | closed | PON 5 DOWN WILAYAH SAWAH BARU/CIHERANG | LOS / optical power high attenuation | |
| #421 | closed | PERBAIKAN ODP REDAMAN TINGGI 2.1.10/8 PAGELARAN | LOS / optical power high attenuation | |
| #415 | closed | RELOKASI VLAN DARI XCON MLD KE MMR | ONU online but no internet | |
| #409 | closed | Pergantian sfp 10G | General connectivity / misc | |
| #403 | closed | PERBAIKAN ODP.14.1.6/8 IBNU AQIL | LOS / optical power high attenuation | |
| #400 | closed | BACBONE NAGRAK TO PAJAJARAN DOWN | Backbone cable / fiber cut | |
| #394 | closed | PERBAIKAN ODP OFFLINE OP.14.1.11/8 LLD | ONU online but no internet | |
| #381 | closed | PENGECEKAN JALUR KABEL BROADBAND | ONU online but no internet | |
| #367 | closed | ODP OP.4.1.2/8 PAGELARAN /3 OFFLINE | ONU online but no internet | |
| #365 | closed | SURVEY & INSTALLASI - AN ZULKIFLI | ONU online but no internet | |
| #362 | closed | PENGECEKAN OP REDAMAN TINGGI 9.2.10 ATAS | LOS / optical power high attenuation | |
| #354 | closed | PERBAIKAN ODP OFFLINE 8.1.5/8 PAGELARAN | LOS / optical power high attenuation | |
| #332 | closed | OP.9.2.14/8 REDAMAN TINGGI | LOS / optical power high attenuation | |
| #330 | closed | TES TIKET PERANGKAT | General connectivity / misc | |
| #326 | closed | PERBAIKAN ODP LOSS 5.1.1/8 PAK ICA | LOS / optical power high attenuation | |
| #325 | closed | MIGRASI PERANGKAT DARI RAK IMS LANTAI 6 KE RAK RAFATEK LANTAI 17 | Installation / activation | |
| #320 | closed | PERBAIKAN ODP 1.2.2/8 OM BOY | LOS / optical power high attenuation | |
| #316 | closed | PERBAIKAN ODP OFFLINE 1.6.5/8 DAN 1.6.1/8 | LOS / optical power high attenuation | |
| #291 | closed | ODP OP.3.1.1/8 PONDOK KENCANA OFFLINE | LOS / optical power high attenuation | |
| #290 | closed | PON 8 PAGELARAN LOSS | Backbone cable / fiber cut | |
| #289 | closed | PERBAIKAN ODP REDAMAN TINGGI 9.2.13/8 | LOS / optical power high attenuation | |
| #287 | closed | PENGECEKAN KONEKSI BIX DOWN | ONU online but no internet | |
| #263 | resolved | PERBAIKAN ODC OFFLINE OC.7.2/16 NUANSA ASRI | ONU online but no internet | |
| #252 | closed | PENGECEKAN JALUR LINK KATULAMPA KE NAGRAK TERPANTAU DOWN | ONU online but no internet | |
| #248 | closed | PERBAIKAN ODP LOSS OP.2.7.1/8 RPH | LOS / optical power high attenuation | |
| #247 | closed | PERBAIKAN ODP LOSS - OP.2.1.7/8 RPH | LOS / optical power high attenuation | |
| #234 | closed | ODP.6.1.1/8 MUSHOLA/OLAN GANG ODING LOSS | LOS / optical power high attenuation | |
| #200 | closed | SURVEI JALUR BACKUP LINK SMA PLUS YPHB | Installation / activation | |
| #199 | closed | ODC LOSS | LOS / optical power high attenuation | |
| #198 | closed | SURVEI JALUR BACKUP LINK PPKS UNIT BOGOR | General connectivity / misc | |
| #192 | closed | PENGECEKAN ODC PON 2 TAMAN PAGELARAN | General connectivity / misc | |
| #190 | closed | PERBAIKAN BACKBONE EMPANG - TAMAN SARI | Backbone cable / fiber cut | |
| #189 | closed | INSTALLASI ODP SINDANG BARANG | Installation / activation | |
| #187 | closed | PENARIKAN BACKBONE DAN INSTALLASI ODP | Backbone cable / fiber cut | |
| #186 | closed | OC.2.1/16 - BUKIT ASRI OFFLINE | ONU online but no internet | |
| #185 | closed | OC.2.1/16 PAGELARAN PALM OFFLINE | ONU online but no internet | |
| #151 | closed | INSTALLASI ODP | Installation / activation | |
| #147 | closed | SURVEY & INSTALLASI - AN MAS AGUS ARDHY | ONU online but no internet | |
| #146 | closed | SURVEY & INSTALLASI - AN EKA PUSPITA SARI | ONU online but no internet | |
| #142 | closed | PERBAIKAN ODP 14.1.11/8 REDAMAN TINGGI | LOS / optical power high attenuation | |
| #139 | closed | PERBAIKAN ODP OFFLINE OP.1.1.1/8 BNT JATI | ONU online but no internet | |
| #138 | closed | TES TIKET MENTION | ONU online but no internet | |
| #137 | closed | PERBAIKAN ODP OFFLINE 1.2.6/8 PUSKESMAS | ONU online but no internet | |
| #126 | closed | PENGECEKAN JALUR BACKBONE KATULAMPA-NAGRAK | Backbone cable / fiber cut | |
| #123 | closed | PERBAIKAN ODP OFFLINE 15.1.4/8 DAN 15.1.8/8 BENDUNGAN | LOS / optical power high attenuation | |
| #119 | closed | BACBONE EMPANG TO ODING CUT | General connectivity / misc | |
| #117 | closed | OP 6.1.2/8 & OP 6.1.8/8 OFFLINE DAN REDAMAN TINGGI | LOS / optical power high attenuation | |
| #116 | closed | PERBAIKAN ODP OFFLINE 6.1.2/8 LALADON BARU | LOS / optical power high attenuation | |
| #113 | closed | ODP OP.6.1.5/8 LALADON BARU OFFLINE | LOS / optical power high attenuation | |
| #107 | closed | JALUR BACKBONE PONDOK KENCANA LOSS | Backbone cable / fiber cut | |
| #86 | closed | PENGGANTIAN UPS POP PABUARAN CIBINONG | ONU online but no internet | |
| #84 | closed | Pemasangan OP 1.6.2/8 BANTAR KEMANG | ONU online but no internet | |
| #71 | closed | OLT POP PAJAJARAN DOWN | LOS / optical power high attenuation | |
| #63 | closed | GRAPH TRAFFIC TIDAK TAMPIL | ONU online but no internet | |
| #62 | closed | Perpanjang domain rafatek.net.id | General connectivity / misc | |
| #59 | closed | 1 ODC DI SINDANG BARANG LOJI OFFLINE OC.2.2/16-SIBAR-LOJI | LOS / optical power high attenuation | |
| #56 | closed | TES TIKET UNTUK NOTIF | ONU online but no internet | |
| #52 | closed | Pelurusan Core Semua Mitra Wilayah Cibinong | General connectivity / misc | |
| #44 | closed | Sosialisasi Workflow Baru: Media Reporting & Ticketing Portal Jagad | General connectivity / misc | |
| #42 | closed | Mail server rafatek.co.id tidak bisa di akses | ONU online but no internet | |
| #38 | closed | Gangguan Koneksi Internet Area Bendungan (OP.15.1.4/8) | LOS / optical power high attenuation | |
| #37 | closed | PERBAIKAN BROADBAND A/N ROSITA CS | LOS / optical power high attenuation | |
| #36 | closed | PENGECEKAN KONEKSI CBN-TPPAS NAMBO | LOS / optical power high attenuation | |
| #35 | closed | NAS TRENGGALEK TIDAK TERKONEKSI DENGAN EZ | ONU online but no internet | |
| #34 | closed | PENGECEKAN KONEKSI DENET | WiFi / router local slow | |
| #30 | closed | Tes but tiket untuk PRAKERIN | General connectivity / misc | |
| #28 | closed | TES TIKET INTERNAL PRAKERIN | General connectivity / misc | |
| #25 | closed | REACTIVE LINK MEGALINK | ONU online but no internet | |
| #24 | closed | ISOLIR LINK MEGALINK | ONU online but no internet | |
| #18 | closed | BACKBONE KATULAMPA-NAGRAK PUTUS | Backbone cable / fiber cut | |
| #14 | closed | PEMASANGAN UPS MINI DI PADJAJARAN | ONU online but no internet | |
| #9 | closed | UI PORTAL BELUM RESPONSIVE DI MOBILE | ONU online but no internet |