Ticket / Internal Ticket
PERBAIKAN ODP 1.6.4/8
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 335Closed 322Resolved 11
Meta
Customer Internal TicketStatus resolvedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #720 | in_progress | MODEM LOSS A/N SITI NURLAELASARI |
| #719 | open | MODEM LOSS - AN ENI SORAYA |
| #709 | closed | MODEM LOSS A/N LINAWATI |
| #708 | closed | MODEM LOSS A/N KASIHATI TELAUMBANUA |
| #706 | closed | PERBAIKAN MODEM LOSS A/N INDRA KURNIAWAN |
| #696 | closed | MODEM LOSS - A/N MUHAMMAD DODI |
| #690 | closed | MODEM LOSS A/N INAH KARSINAH |
| #688 | closed | Modem LOSS A/N SUDIRA JAIM |
| #686 | closed | PERBAIKAN MODEM LOSS A/N EUIS NURJANAH |
| #685 | closed | PERBAIKAN MODEM LOSS A/N HERU HAERUDIN |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #712 | in_progress | PENARIKAN KABEL 12CORE DI PENGKOLAN SINBAR |
| #704 | in_progress | PENGECEKAN ODP.1.6.6/8 BANTAR KEMANG |
| #683 | closed | PENGECEKAN JALUR TO KAMPUS NET |
| #673 | closed | PEMBUATAN LAPORAN MONITORING DAN PERFORMA JARINGAN PPKS - PERIODE MEI |
| #671 | closed | PERBAIKAN ODP - OP.7.2.1/8 - BOMEN |
| #665 | closed | PERBAIKAN MITRA CISASAH |
| #663 | closed | PENGECEKAN CISASAH |
| #662 | closed | MODEM LOSS A/N MUHAMAD FARHAN |
| #651 | closed | BACKBONE KARADENAN TO IATECH DOWN |
| #649 | closed | Permintaan SPH untuk layanan koneksi internet dedicated Sekolah Muhammadiyah Boarding School (MBS) Ki Bagus Hadikusumo |
Raw JSON
{"id":703,"customer_id":0,"ticket_type":"internal","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":26,"assigned_role":"","request_by":"Internal Staff","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"PERBAIKAN ODP 1.6.4/8","description":"<ul>\r\n<li>Informasi dari customer terdapat lampu merah pada modem (LOSS)</li>\r\n<li>Saat di cek pada eyzet, ODP bermasalah</li>\r\n</ul>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/06/Screenshot-2026-06-09-083522.png\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p> </p>","status":"resolved","priority":"medium","created_by":32,"created_at":"2026-06-09 08:36:49","updated_at":"2026-06-10 08:10:19","last_activity":"2026-06-10 08:10:19","company_name":"","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Resolved","employee_name":"Abanet Freelance","reply_count":2,"assignees":[{"type":"employee","value":"26","display_name":"Abanet Freelance"}]}