Ticket / Internal Ticket
LALADON TO SW SINBAR TERPANTAU DOWN
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 52Closed 51Resolved 0
Meta
Customer Internal TicketStatus closedPattern Backbone cable / fiber cut
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1300 | in_progress | PERBAIKAN BACKBONE NAGRAK TO KATULAMPA |
| #1252 | closed | JALUR IATECH KEARAH KARADENAN PUTUS |
| #1251 | closed | PERBAIKAN KABEL PUTUS ALAM NGARIUNG RESORT |
| #1244 | closed | Modem mengalami Redaman Tinggi A/N ASEP HIDAYAT |
| #1240 | closed | MODEM LOSS - A/N u MUHAMMAD DODI |
| #1230 | closed | PENGECEKAN BACKBONE WIIKRAMA |
| #1190 | closed | Modem error A/N MUHAMMAD APIPPUDIN (MASJID) |
| #984 | closed | PENGECEKAN BACKBONE LALADON TO SINBAR |
| #972 | closed | PENGECEKAN FO CUT DI ALAM NGARIUNG |
| #968 | closed | KONEKSI ON OFF-AP RUANG KEPSEK |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1300 | in_progress | PERBAIKAN BACKBONE NAGRAK TO KATULAMPA |
| #1298 | closed | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1295 | in_progress | MODEM LOSS AN POS PONDOK KENCANA |
| #1294 | in_progress | PENARIKAN KABEL ODP 14.1.7 |
| #1253 | closed | PEMASANGAN POWER SUPPLY OLT ZTE C320 LALADON |
| #1252 | closed | JALUR IATECH KEARAH KARADENAN PUTUS |
| #1250 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1248 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1247 | closed | PPPOE OFF PADA OLT ISP-BJD-RAFALLD-C-01 |
| #1246 | closed | PENGECEKAN DAN PERBAIKAN ODC OC.15.1/16 - BENDUNGAN |
Raw JSON
{"id":926,"customer_id":0,"ticket_type":"internal","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":15,"assigned_role":"subscriber","request_by":"Internal Staff","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"LALADON TO SW SINBAR TERPANTAU DOWN","description":"<p>Jalur backbone dari laladon to pop sinbar terpantau down.</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/07/Screenshot-2026-07-20-at-06.25.44.png\" border=\"0\" alt=\"Attachment\" width=\"749\" style=\"max-width: 100%;height: 439px\" /></p>\r\n<p> </p>","status":"closed","priority":"high","created_by":7,"created_at":"2026-07-20 06:32:31","updated_at":"2026-07-20 20:12:39","last_activity":"2026-07-20 20:12:39","company_name":"","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"M Fikri Abillah","reply_count":2,"assignees":[{"type":"employee","value":"15","display_name":"M Fikri Abillah"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/07/Screenshot-2026-07-20-at-06.25.44.png, https://portaljagad.rafatek.net/wp-content/uploads/2026/07/Screenshot-2026-07-20-at-20.11.22.png","replies":[{"id":1691,"user_id":32,"display_name":"Afifah Indriyani","reply_text":"<strong>Schedule Created</strong><br>• Scheduled Date: July 20, 2026 9:00 am<br>• Created By: Afifah Indriyani<br>• Assigned To: M Fikri Abillah, TS<br>• Status: changed from Open to In Progress","created_at":"2026-07-20 07:32:16"},{"id":1707,"user_id":7,"display_name":"Muhammad Ichwani Iskandar","reply_text":"<p>Sudah di follow up oleh tim, kendala fo cut di laladon.</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/07/Screenshot-2026-07-20-at-20.11.22.png\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p> </p>","created_at":"2026-07-20 20:12:30"}]}