Ticket / Internal Ticket
INTERFACE SW CISCO TO SW HUAWEI FULL
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 206Closed 200Resolved 3
Meta
Customer Internal TicketStatus closedPattern ONU online but no internet
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1030 | in_progress | PERBAIKAN JALUR PON 10 PENGKOLAN |
| #1026 | closed | PERBAIKAN BROADBAND A/N ADE LILIS ROHANA |
| #1025 | in_progress | ONU HUBIN dan PERPUSTAKAAN |
| #1016 | closed | PERBAIKAN BROADBAND A/N LILIS ROHANA |
| #1015 | in_progress | PERBAIKAN BROADBAND A/N ANDRIYANA/NUNUNG |
| #1010 | closed | PERBAIKAN BROADBAND A/N SUMARNI PUPUT |
| #1009 | closed | PERBAIKAN BROADBAND A/N LUSI YANTI |
| #1008 | closed | PERBAIKAN BROADBAND A/N MELA AYU LESTARI |
| #1005 | closed | PERBAIKAN BROADBAND A/N AMINATUL ROSIDAH |
| #1001 | closed | PERBAIKAN BROADBAND A/N NURHANI SUPANGKAT |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1030 | in_progress | PERBAIKAN JALUR PON 10 PENGKOLAN |
| #1028 | closed | PERBAIKAN ODP LOSS 7.2.6/8 |
| #1013 | closed | MODEM LOSS - A/N AHMAD AFFAN |
| #1011 | closed | PERBAIKAN ODP OFFLINE 16.1.3/8 |
| #993 | closed | MODEM LOSS - A/N AHMAD SANTIAJI |
| #985 | closed | PERBAIKAN ODP REDAMAN TINGGI 2.1.3/8 |
| #984 | closed | PENGECEKAN BACKBONE LALADON TO SINBAR |
| #970 | closed | RO, SW DOWN - BANTAR KEMANG |
| #969 | closed | SURVEI LOKASI BARU POP PADJAJARAN |
| #965 | closed | ODP REDAMAN TINGGI - 2.1.3 BUKIT ASRI |
Raw JSON
{"id":545,"customer_id":0,"ticket_type":"internal","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":4,"assigned_role":"noc","request_by":"Internal Staff","topic_id":1,"subtopic_id":2,"channel_id":4,"subject":"INTERFACE SW CISCO TO SW HUAWEI FULL","description":"<ul>\r\n<li>Interface QSFP 40G SW CISCO TO SW HUAWEI FULL</li>\r\n<li class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/05/laporan-04-mei-26-1.jpg.png\" border=\"0\" alt=\"Attachment\" width=\"844\" style=\"max-width: 100%;height: 519px\" /></li>\r\n</ul>\r\n<p> </p>","status":"closed","priority":"medium","created_by":4,"created_at":"2026-05-04 21:15:15","updated_at":"2026-05-17 23:17:45","last_activity":"2026-05-17 23:17:45","company_name":"","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"Direct Info","status_label":"Closed","employee_name":"Muhamad Cahyo Wicaksono","reply_count":3,"assignees":[{"type":"employee","value":"4","display_name":"Muhamad Cahyo Wicaksono"},{"type":"role","value":"noc","display_name":"NOC"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/05/laporan-04-mei-26-1.jpg.png, http://portaljagad.rafatek.net/wp-content/uploads/2026/05/laporan-4-mei-26-2.jpg.png.jpeg, http://portaljagad.rafatek.net/wp-content/uploads/2026/05/laporan-4-mei-26-1.jpg.png.jpeg, http://portaljagad.rafatek.net/wp-content/uploads/2026/05/laporan-4-mei-26-3.jpg.png.jpeg, http://portaljagad.rafatek.net/wp-content/uploads/2026/05/laporan-17-mei-26-2.jpg.jpg","replies":[{"id":837,"user_id":4,"display_name":"Muhamad Cahyo Wicaksono","reply_text":"<ul>\r\n<li>Rencana malam ini<br /><br />\r\n<ul>\r\n<li>Memindahkan xcon RO RODIST untuk vlan metro dari SW HUAWEI ke SW CISCO</li>\r\n<li>Memasang xcon 10G baru dari SW CISCO ke SW HUAWEI untuk memindahkan vlan bix menuju rodist (569)</li>\r\n</ul>\r\n</li>\r\n</ul>","created_at":"2026-05-04 21:32:57"},{"id":838,"user_id":4,"display_name":"Muhamad Cahyo Wicaksono","reply_text":"<ul>\r\n<li>Memindahkan xcon untuk GW SERVER & Mesin 6 ke switch huawei yang sebelumnya terpasang di SW CISCO 1 & SW CISCO 2 </li>\r\n<li class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/05/laporan-4-mei-26-2.jpg.png.jpeg\" border=\"0\" alt=\"Attachment\" width=\"730\" style=\"max-width: 100%;height: 368px\" /></li>\r\n<li>\r\n<p>Memindahkan xcon RODIST yang digunakan untuk vlan distribusi agar tidak lewat interface 40G</p>\r\n</li>\r\n<li>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/05/laporan-4-mei-26-1.jpg.png.jpeg\" border=\"0\" alt=\"Attachment\" width=\"633\" style=\"max-width: 100%;height: 208px\" /></p>\r\n</li>\r\n<li>Memasang XCON baru dri SW Cisco 1 SFP 50 ke SW HUAWEI SFP 48 untuk memindahkan traffic BIX dan IPT RODIST agar tidak lewat Interface 40G</li>\r\n<li>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/05/laporan-4-mei-26-3.jpg.png.jpeg\" border=\"0\" alt=\"Attachment\" width=\"844\" style=\"max-width: 100%;height: 32px\" /></p>\r\n<p class=\"aligncenter\"> </p>\r\n<p> </p>\r\n</li>\r\n</ul>\r\n<p> </p>","created_at":"2026-05-05 08:24:59"},{"id":920,"user_id":4,"display_name":"Muhamad Cahyo Wicaksono","reply_text":"<ul>\r\n \t<li>Graph setelah perubahan konfigurasi mulai tanggal 5 - 16 mei, xcon 40g dari SW HUAWEI TO SW CISCO terpantau sudah tidak full</li>\r\n \t<li class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/05/laporan-17-mei-26-2.jpg.jpg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></li>\r\n \t<li></li>\r\n</ul>","created_at":"2026-05-17 23:17:35"}]}