Ticket / Internal Ticket
INTERFACE SW CISCO TO SW HUAWEI FULL
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 236Closed 232Resolved 3
Meta
Customer Internal TicketStatus closedPattern ONU online but no internet
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1273 | closed | SETTING MODEM DI LOKASI CUSTOMER AN NURUL KHOERUNNISA |
| #1266 | closed | PORT PCI LAN CARD MATI PADA PC SERVER |
| #1253 | closed | PEMASANGAN POWER SUPPLY OLT ZTE C320 LALADON |
| #1248 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1247 | closed | PPPOE OFF PADA OLT ISP-BJD-RAFALLD-C-01 |
| #1246 | closed | PENGECEKAN DAN PERBAIKAN ODC OC.15.1/16 - BENDUNGAN |
| #1228 | open | PENGECEKAN PERANGKAT ROUDUS TRENGGALEK |
| #1217 | closed | KONEKSI STUCK - Z3 14/09/26 |
| #1216 | closed | KONEKSI DOWN - SMKN 1 GUNUNG PUTRI |
| #1214 | closed | PENGECEKAN WEBSITE PT DMS 17/08/2026 |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1300 | in_progress | PERBAIKAN BACKBONE NAGRAK TO KATULAMPA |
| #1298 | closed | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1295 | in_progress | MODEM LOSS AN POS PONDOK KENCANA |
| #1294 | in_progress | PENARIKAN KABEL ODP 14.1.7 |
| #1253 | closed | PEMASANGAN POWER SUPPLY OLT ZTE C320 LALADON |
| #1252 | closed | JALUR IATECH KEARAH KARADENAN PUTUS |
| #1250 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1248 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1247 | closed | PPPOE OFF PADA OLT ISP-BJD-RAFALLD-C-01 |
| #1246 | closed | PENGECEKAN DAN PERBAIKAN ODC OC.15.1/16 - BENDUNGAN |
Raw JSON
{"id":545,"customer_id":0,"ticket_type":"internal","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":4,"assigned_role":"noc","request_by":"Internal Staff","topic_id":1,"subtopic_id":2,"channel_id":4,"subject":"INTERFACE SW CISCO TO SW HUAWEI FULL","description":"<ul>\r\n<li>Interface QSFP 40G SW CISCO TO SW HUAWEI FULL</li>\r\n<li class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/05/laporan-04-mei-26-1.jpg.png\" border=\"0\" alt=\"Attachment\" width=\"844\" style=\"max-width: 100%;height: 519px\" /></li>\r\n</ul>\r\n<p> </p>","status":"closed","priority":"medium","created_by":4,"created_at":"2026-05-04 21:15:15","updated_at":"2026-05-17 23:17:45","last_activity":"2026-05-17 23:17:45","company_name":"","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"Direct Info","status_label":"Closed","employee_name":"Muhamad Cahyo Wicaksono","reply_count":3,"assignees":[{"type":"employee","value":"4","display_name":"Muhamad Cahyo Wicaksono"},{"type":"role","value":"noc","display_name":"NOC"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/05/laporan-04-mei-26-1.jpg.png, http://portaljagad.rafatek.net/wp-content/uploads/2026/05/laporan-4-mei-26-2.jpg.png.jpeg, http://portaljagad.rafatek.net/wp-content/uploads/2026/05/laporan-4-mei-26-1.jpg.png.jpeg, http://portaljagad.rafatek.net/wp-content/uploads/2026/05/laporan-4-mei-26-3.jpg.png.jpeg, http://portaljagad.rafatek.net/wp-content/uploads/2026/05/laporan-17-mei-26-2.jpg.jpg","replies":[{"id":837,"user_id":4,"display_name":"Muhamad Cahyo Wicaksono","reply_text":"<ul>\r\n<li>Rencana malam ini<br /><br />\r\n<ul>\r\n<li>Memindahkan xcon RO RODIST untuk vlan metro dari SW HUAWEI ke SW CISCO</li>\r\n<li>Memasang xcon 10G baru dari SW CISCO ke SW HUAWEI untuk memindahkan vlan bix menuju rodist (569)</li>\r\n</ul>\r\n</li>\r\n</ul>","created_at":"2026-05-04 21:32:57"},{"id":838,"user_id":4,"display_name":"Muhamad Cahyo Wicaksono","reply_text":"<ul>\r\n<li>Memindahkan xcon untuk GW SERVER & Mesin 6 ke switch huawei yang sebelumnya terpasang di SW CISCO 1 & SW CISCO 2 </li>\r\n<li class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/05/laporan-4-mei-26-2.jpg.png.jpeg\" border=\"0\" alt=\"Attachment\" width=\"730\" style=\"max-width: 100%;height: 368px\" /></li>\r\n<li>\r\n<p>Memindahkan xcon RODIST yang digunakan untuk vlan distribusi agar tidak lewat interface 40G</p>\r\n</li>\r\n<li>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/05/laporan-4-mei-26-1.jpg.png.jpeg\" border=\"0\" alt=\"Attachment\" width=\"633\" style=\"max-width: 100%;height: 208px\" /></p>\r\n</li>\r\n<li>Memasang XCON baru dri SW Cisco 1 SFP 50 ke SW HUAWEI SFP 48 untuk memindahkan traffic BIX dan IPT RODIST agar tidak lewat Interface 40G</li>\r\n<li>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/05/laporan-4-mei-26-3.jpg.png.jpeg\" border=\"0\" alt=\"Attachment\" width=\"844\" style=\"max-width: 100%;height: 32px\" /></p>\r\n<p class=\"aligncenter\"> </p>\r\n<p> </p>\r\n</li>\r\n</ul>\r\n<p> </p>","created_at":"2026-05-05 08:24:59"},{"id":920,"user_id":4,"display_name":"Muhamad Cahyo Wicaksono","reply_text":"<ul>\r\n \t<li>Graph setelah perubahan konfigurasi mulai tanggal 5 - 16 mei, xcon 40g dari SW HUAWEI TO SW CISCO terpantau sudah tidak full</li>\r\n \t<li class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/05/laporan-17-mei-26-2.jpg.jpg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></li>\r\n \t<li></li>\r\n</ul>","created_at":"2026-05-17 23:17:35"}]}