Ticket / Internal Ticket
ODP OP.6.1.5/8 LALADON BARU OFFLINE
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 667Closed 636Resolved 12
Meta
Customer Internal TicketStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1304 | in_progress | MODEM LOSS A/N NINING SUNINGSIH |
| #1303 | open | Modem mmengalami LOSS A/N ATIK NIRMALASARI |
| #1302 | open | Modem mmengalami LOSS A/N AHMAD PRIYANTO |
| #1301 | in_progress | MODEM LOSS A/N CHOIRIAH HERMAWAN |
| #1299 | in_progress | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1298 | closed | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1297 | in_progress | MODEM LOSS AN MOCH RIZKI |
| #1296 | in_progress | MODEM LOSS AN SINTA DELLA |
| #1295 | in_progress | MODEM LOSS AN POS PONDOK KENCANA |
| #1292 | closed | MAIN LINK DOWN ALAMNGARIUNG RESORT |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1300 | in_progress | PERBAIKAN BACKBONE NAGRAK TO KATULAMPA |
| #1298 | closed | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1295 | in_progress | MODEM LOSS AN POS PONDOK KENCANA |
| #1294 | in_progress | PENARIKAN KABEL ODP 14.1.7 |
| #1253 | closed | PEMASANGAN POWER SUPPLY OLT ZTE C320 LALADON |
| #1252 | closed | JALUR IATECH KEARAH KARADENAN PUTUS |
| #1250 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1248 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1247 | closed | PPPOE OFF PADA OLT ISP-BJD-RAFALLD-C-01 |
| #1246 | closed | PENGECEKAN DAN PERBAIKAN ODC OC.15.1/16 - BENDUNGAN |
Raw JSON
{"id":113,"customer_id":0,"ticket_type":"internal","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":0,"assigned_role":"subscriber","request_by":"Internal Staff","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"ODP OP.6.1.5/8 LALADON BARU OFFLINE","description":"<p>Permasalahan : Salah satu customer melakukan pelaporan jika koneksi di lokasi loss</p>\r\n<p>Penanganan : Tim melakukan pengecekan pada sistem dan terpantau offline. Melakukan penjadwalan dan menginformasikan terkait kendala tersebut pada tim.</p>\r\n<p><img class=\"aligncenter\" style=\"max-width: 100%;height: 423px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/Screenshot-2026-02-17-at-8.31.05-AM.png\" alt=\"Attachment\" width=\"482\" /></p>","status":"closed","priority":"medium","created_by":3,"created_at":"2026-02-17 08:31:26","updated_at":"2026-02-19 08:41:31","last_activity":"2026-02-19 08:41:31","company_name":"","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"","reply_count":1,"assignees":[{"type":"role","value":"subscriber","display_name":"TS"},{"type":"role","value":"freelance","display_name":"FREELANCE"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/Screenshot-2026-02-17-at-8.31.05-AM.png, http://portaljagad.rafatek.net/wp-content/uploads/2026/02/Screenshot_3-2.png","replies":[{"id":163,"user_id":4,"display_name":"Muhamad Cahyo Wicaksono","reply_text":"<ul>\r\n<li>ODP sudah up kembali setelah dilakukan penarikan kabel ulang dari ODC ke ODP</li>\r\n<li><img class=\"aligncenter\" style=\"max-width: 100%;height: 373px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/Screenshot_3-2.png\" alt=\"Attachment\" width=\"691\" /></li>\r\n</ul>","created_at":"2026-02-19 08:41:26"}]}