Ticket / Internal Ticket

Pemasangan OP 1.6.2/8 BANTAR KEMANG

Pattern stats, related by pattern, related by customer, raw ticket payload.

Pattern stats

Total 206Closed 200Resolved 3

Meta

Customer Internal TicketStatus closedPattern ONU online but no internet

Related by pattern

IDStatusSubject
#1030in_progressPERBAIKAN JALUR PON 10 PENGKOLAN
#1026closedPERBAIKAN BROADBAND A/N ADE LILIS ROHANA
#1025in_progressONU HUBIN dan PERPUSTAKAAN
#1016closedPERBAIKAN BROADBAND A/N LILIS ROHANA
#1015in_progressPERBAIKAN BROADBAND A/N ANDRIYANA/NUNUNG
#1010closedPERBAIKAN BROADBAND A/N SUMARNI PUPUT
#1009closedPERBAIKAN BROADBAND A/N LUSI YANTI
#1008closedPERBAIKAN BROADBAND A/N MELA AYU LESTARI
#1005closedPERBAIKAN BROADBAND A/N AMINATUL ROSIDAH
#1001closedPERBAIKAN BROADBAND A/N NURHANI SUPANGKAT

Related by customer

IDStatusSubject
#1030in_progressPERBAIKAN JALUR PON 10 PENGKOLAN
#1028closedPERBAIKAN ODP LOSS 7.2.6/8
#1013closedMODEM LOSS - A/N AHMAD AFFAN
#1011closedPERBAIKAN ODP OFFLINE 16.1.3/8
#993closedMODEM LOSS - A/N AHMAD SANTIAJI
#985closedPERBAIKAN ODP REDAMAN TINGGI 2.1.3/8
#984closedPENGECEKAN BACKBONE LALADON TO SINBAR
#970closedRO, SW DOWN - BANTAR KEMANG
#969closedSURVEI LOKASI BARU POP PADJAJARAN
#965closedODP REDAMAN TINGGI - 2.1.3 BUKIT ASRI

Raw JSON

{"id":84,"customer_id":0,"ticket_type":"internal","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":0,"assigned_role":"subscriber","request_by":"Internal Staff","topic_id":1,"subtopic_id":1,"channel_id":1,"subject":"Pemasangan OP 1.6.2/8 BANTAR KEMANG","description":"<p>&nbsp;</p>\r\n<ul>\r\n<li>Pemasangan ODP baru di bantar kemang</li>\r\n<li><img class=\"aligncenter\" style=\"max-width: 100%;height: 607px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/WhatsApp-Image-2026-02-12-at-14.07.53.jpeg\" alt=\"Attachment\" width=\"455\" /></li>\r\n</ul>","status":"closed","priority":"medium","created_by":4,"created_at":"2026-02-12 19:16:08","updated_at":"2026-02-18 16:53:05","last_activity":"2026-02-18 16:53:05","company_name":"","topic_name":"Technical","subtopic_name":"Installation","channel_name":"WhatsApp","status_label":"Closed","employee_name":"","reply_count":0,"assignees":[{"type":"role","value":"subscriber","display_name":"TS"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/WhatsApp-Image-2026-02-12-at-14.07.53.jpeg","replies":[]}