Ticket / Internal Ticket
PENGECEKAN KONEKSI CBN-TPPAS NAMBO
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 667Closed 636Resolved 12
Meta
Customer Internal TicketStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1304 | in_progress | MODEM LOSS A/N NINING SUNINGSIH |
| #1303 | open | Modem mmengalami LOSS A/N ATIK NIRMALASARI |
| #1302 | open | Modem mmengalami LOSS A/N AHMAD PRIYANTO |
| #1301 | in_progress | MODEM LOSS A/N CHOIRIAH HERMAWAN |
| #1299 | in_progress | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1298 | closed | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1297 | in_progress | MODEM LOSS AN MOCH RIZKI |
| #1296 | in_progress | MODEM LOSS AN SINTA DELLA |
| #1295 | in_progress | MODEM LOSS AN POS PONDOK KENCANA |
| #1292 | closed | MAIN LINK DOWN ALAMNGARIUNG RESORT |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1300 | in_progress | PERBAIKAN BACKBONE NAGRAK TO KATULAMPA |
| #1298 | closed | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1295 | in_progress | MODEM LOSS AN POS PONDOK KENCANA |
| #1294 | in_progress | PENARIKAN KABEL ODP 14.1.7 |
| #1253 | closed | PEMASANGAN POWER SUPPLY OLT ZTE C320 LALADON |
| #1252 | closed | JALUR IATECH KEARAH KARADENAN PUTUS |
| #1250 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1248 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1247 | closed | PPPOE OFF PADA OLT ISP-BJD-RAFALLD-C-01 |
| #1246 | closed | PENGECEKAN DAN PERBAIKAN ODC OC.15.1/16 - BENDUNGAN |
Raw JSON
{"id":36,"customer_id":0,"ticket_type":"internal","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":0,"assigned_role":"noc","request_by":"Internal Staff","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"PENGECEKAN KONEKSI CBN-TPPAS NAMBO","description":"<p><strong data-start=\"257\" data-end=\"265\">Site</strong> : <strong data-start=\"279\" data-end=\"294\">TPPAS Nambo</strong><br data-start=\"294\" data-end=\"297\" /><strong data-start=\"297\" data-end=\"309\">End User</strong> : <strong data-start=\"319\" data-end=\"326\">CBN</strong><br data-start=\"326\" data-end=\"329\" /><strong data-start=\"329\" data-end=\"347\">Provider Jalur</strong> : <strong data-start=\"351\" data-end=\"375\">Pandawa (jalur sewa)</strong><br data-start=\"375\" data-end=\"378\" /><strong data-start=\"378\" data-end=\"388\">Lokasi</strong> : Kecamatan Klapanunggal, Kabupaten Bogor – Jawa Barat<br data-start=\"452\" data-end=\"455\" /><strong data-start=\"455\" data-end=\"466\">Tanggal</strong> : <strong data-start=\"477\" data-end=\"496\">4 Februari 2026<br /><br /></strong></p>\r\n<h2 data-start=\"503\" data-end=\"521\">RINGKASAN WAKTU</h2>\r\n<ul data-start=\"523\" data-end=\"1195\">\r\n<li data-start=\"523\" data-end=\"633\">\r\n<p data-start=\"525\" data-end=\"633\"><strong data-start=\"525\" data-end=\"538\">13.10 WIB</strong> : Gangguan terdeteksi pada layanan end user CBN (indikasi redaman naik pada jalur Pandawa)</p>\r\n</li>\r\n<li data-start=\"634\" data-end=\"736\">\r\n<p data-start=\"636\" data-end=\"736\"><strong data-start=\"636\" data-end=\"649\">13.20 WIB</strong> : NOC melakukan pengecekan awal dan koordinasi internal serta dengan pihak Pandawa</p>\r\n</li>\r\n<li data-start=\"737\" data-end=\"807\">\r\n<p data-start=\"739\" data-end=\"807\"><strong data-start=\"739\" data-end=\"752\">14.10 WIB</strong> : Tim teknis diberangkatkan menuju lokasi lastmile</p>\r\n</li>\r\n<li data-start=\"808\" data-end=\"892\">\r\n<p data-start=\"810\" data-end=\"892\"><strong data-start=\"810\" data-end=\"823\">15.12 WIB</strong> : Teknisi tiba di lokasi site TPPAS Nambo dan memulai pengecekan</p>\r\n</li>\r\n<li data-start=\"893\" data-end=\"969\">\r\n<p data-start=\"895\" data-end=\"969\"><strong data-start=\"895\" data-end=\"908\">15.31 WIB</strong> : Pengukuran redaman fiber optik jalur Pandawa dilakukan</p>\r\n</li>\r\n<li data-start=\"970\" data-end=\"1046\">\r\n<p data-start=\"972\" data-end=\"1046\"><strong data-start=\"972\" data-end=\"985\">15.40 WIB</strong> : Perbaikan dan penyesuaian jalur fiber lastmile Pandawa</p>\r\n</li>\r\n<li data-start=\"1047\" data-end=\"1118\">\r\n<p data-start=\"1049\" data-end=\"1118\"><strong data-start=\"1049\" data-end=\"1062\">15.43 WIB</strong> : NOC melakukan pengujian ulang koneksi dan traffic</p>\r\n</li>\r\n<li data-start=\"1119\" data-end=\"1195\">\r\n<p data-start=\"1121\" data-end=\"1195\"><strong data-start=\"1121\" data-end=\"1134\">15.44 WIB</strong> : Traffic ONU terpantau normal, layanan end user CBN pulih</p>\r\n</li>\r\n</ul>\r\n<p><strong data-start=\"477\" data-end=\"496\"> </strong></p>","status":"closed","priority":"medium","created_by":5,"created_at":"2026-02-04 23:07:22","updated_at":"2026-02-18 16:53:05","last_activity":"2026-02-18 16:53:05","company_name":"","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"","reply_count":1,"assignees":[],"images":"","replies":[{"id":31,"user_id":1,"display_name":"fatwarachman","reply_text":"<p>Close tiket ny aklo udah beres</p>","created_at":"2026-02-05 06:26:12"}]}