Ticket / Internal Ticket

Pelurusan Core Semua Mitra Wilayah Cibinong

Pattern stats, related by pattern, related by customer, raw ticket payload.

Pattern stats

Total 68Closed 64Resolved 1

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Customer Internal TicketStatus closedPattern General connectivity / misc

Related by pattern

IDStatusSubject
#713openPERBAIKAN BROADBAND - MIRANTI BARA MALIK
#712in_progressPENARIKAN KABEL 12CORE DI PENGKOLAN SINBAR
#707in_progressREQUEST PEMINDAHAN PERANGKAT A/N M AUFA AKMAL
#698closedPEMINDAHAN LOKASI MODEM
#674closedKONEKSI OFFLINE M AUFA AKMAL
#673closedPEMBUATAN LAPORAN MONITORING DAN PERFORMA JARINGAN PPKS - PERIODE MEI
#672closedPENGECEKAN CUSTOMER BROADBAND A/N LUTHFI HERAWATI
#665closedPERBAIKAN MITRA CISASAH
#653closedPERBAIKAN KONEKSI ERROR A/N M AUFA AKMAL
#648closedRekapitulasi dan Analisis Permasalahan Periode Mei 2026

Related by customer

IDStatusSubject
#712in_progressPENARIKAN KABEL 12CORE DI PENGKOLAN SINBAR
#704in_progressPENGECEKAN ODP.1.6.6/8 BANTAR KEMANG
#703resolvedPERBAIKAN ODP 1.6.4/8
#683closedPENGECEKAN JALUR TO KAMPUS NET
#673closedPEMBUATAN LAPORAN MONITORING DAN PERFORMA JARINGAN PPKS - PERIODE MEI
#671closedPERBAIKAN ODP - OP.7.2.1/8 - BOMEN
#665closedPERBAIKAN MITRA CISASAH
#663closedPENGECEKAN CISASAH
#662closedMODEM LOSS A/N MUHAMAD FARHAN
#651closedBACKBONE KARADENAN TO IATECH DOWN

Raw JSON

{"id":52,"customer_id":0,"ticket_type":"internal","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":18,"assigned_role":"","request_by":"Internal Staff","topic_id":1,"subtopic_id":2,"channel_id":4,"subject":"Pelurusan Core Semua Mitra Wilayah Cibinong","description":"<p>Tolong pasang switch di pop Bojong , switchnya sedang di perjalanan <br />pelurusan core dari :<br />- Andika Bojong<br />- Andi X Andromega<br />- Setu Bersama<br />- Barbarnet<br />- Daffa</p>\r\n<p><span class=\"dwr-mention\" data-user-id=\"18\">@ahyar</span>  tolong koordinasi dengan  @doni</p>\r\n<p>&nbsp;</p>","status":"closed","priority":"high","created_by":11,"created_at":"2026-02-07 15:56:46","updated_at":"2026-02-18 16:53:05","last_activity":"2026-02-18 16:53:05","company_name":"","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"Direct Info","status_label":"Closed","employee_name":"ahyar","reply_count":6,"assignees":[{"type":"employee","value":"18","display_name":"ahyar"},{"type":"employee","value":"10","display_name":"Dede Doni"}]}