Ticket / Internal Ticket

Pelurusan Core Semua Mitra Wilayah Cibinong

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Customer Internal TicketStatus closedPattern General connectivity / misc

Related by pattern

IDStatusSubject
#1029in_progressGANTI MODEM AN SAEPUDIN HAMZAH
#998openPENCABUTAN MODEM (UNSUBSCRIBE) AN ANISSA ZULHIJAH
#992openDISMANTLE PERANGKAT - NOVIANSYAH TIAN
#991openDISMANTLE PERANGKAT - HERA WATI
#990openDISMANTLE PERANGKAT - LISDA JUNIWANTI
#977closedADAPTOR EROR A/N POS PULO EMPANG
#969closedSURVEI LOKASI BARU POP PADJAJARAN
#967in_progressTerminasi Calon Mitra Ciapus AN. Ramdani, Kamis 30 Juli 2026
#921closedKONEKSI OFF
#904closedPON BLINKING - LIANA SULIS

Related by customer

IDStatusSubject
#1030in_progressPERBAIKAN JALUR PON 10 PENGKOLAN
#1028closedPERBAIKAN ODP LOSS 7.2.6/8
#1013closedMODEM LOSS - A/N AHMAD AFFAN
#1011closedPERBAIKAN ODP OFFLINE 16.1.3/8
#993closedMODEM LOSS - A/N AHMAD SANTIAJI
#985closedPERBAIKAN ODP REDAMAN TINGGI 2.1.3/8
#984closedPENGECEKAN BACKBONE LALADON TO SINBAR
#970closedRO, SW DOWN - BANTAR KEMANG
#969closedSURVEI LOKASI BARU POP PADJAJARAN
#965closedODP REDAMAN TINGGI - 2.1.3 BUKIT ASRI

Raw JSON

{"id":52,"customer_id":0,"ticket_type":"internal","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":18,"assigned_role":"","request_by":"Internal Staff","topic_id":1,"subtopic_id":2,"channel_id":4,"subject":"Pelurusan Core Semua Mitra Wilayah Cibinong","description":"<p>Tolong pasang switch di pop Bojong , switchnya sedang di perjalanan <br />pelurusan core dari :<br />- Andika Bojong<br />- Andi X Andromega<br />- Setu Bersama<br />- Barbarnet<br />- Daffa</p>\r\n<p><span class=\"dwr-mention\" data-user-id=\"18\">@ahyar</span>  tolong koordinasi dengan  @doni</p>\r\n<p>&nbsp;</p>","status":"closed","priority":"high","created_by":11,"created_at":"2026-02-07 15:56:46","updated_at":"2026-02-18 16:53:05","last_activity":"2026-02-18 16:53:05","company_name":"","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"Direct Info","status_label":"Closed","employee_name":"ahyar","reply_count":6,"assignees":[{"type":"employee","value":"18","display_name":"ahyar"},{"type":"employee","value":"10","display_name":"Dede Doni"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/235488.jpg, http://portaljagad.rafatek.net/wp-content/uploads/2026/02/1000245645.jpg, http://portaljagad.rafatek.net/wp-content/uploads/2026/02/147458.jpg","replies":[{"id":70,"user_id":18,"display_name":"ahyar","reply_text":"<p>Ok di proses </p>","created_at":"2026-02-07 15:58:56"},{"id":76,"user_id":11,"display_name":"Ramlan Maulana","reply_text":"<p>Switch sudah sampai di Abanet , tolong besok di jadwalkan pelurusan core dan pemasangan switch di pop Bojong <span class=\"dwr-mention\" data-user-id=\"10\">@Dede Doni</span> </p>\r\n<p><span class=\"dwr-mention\" data-user-id=\"18\">@ahyar</span> </p>\r\n<p><img style=\"max-width: 100%;height: auto\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/235488.jpg\" alt=\"Attachment\" /></p>","created_at":"2026-02-07 19:07:28"},{"id":90,"user_id":10,"display_name":"Dede Doni","reply_text":"<p>Core yg sudah lurus </p>\r\n<p>- barbar net</p>\r\n<p>- andika bojong</p>\r\n<p>- andi x adromega</p>","created_at":"2026-02-10 10:27:34"},{"id":94,"user_id":11,"display_name":"Ramlan Maulana","reply_text":"<p><span class=\"dwr-mention\" data-user-id=\"18\">@ahyar</span> </p>\r\n<p><span class=\"dwr-mention\" data-user-id=\"10\">@Dede Doni</span> </p>\r\n<p>tahap pertama :</p>\r\n<p>- ambil sfp barbar di finet buat ke setu bersama</p>\r\n<p>- ambil switch di barbar dan sfpnya (akan ada 2 sfp bekas arah andi dan arah router barbarnya)</p>\r\n<p>- langsungin kabel fo backbone ke jaringan barbarnya</p>\r\n<p>&nbsp;</p>\r\n<p>tahap kedua :</p>\r\n<p>- ambil sw di andi bojong dan sfpnya (akan ada 2 sfp bekas arah barbar dan arah routernya)</p>\r\n<p>- langsungin kabel fo backbone ke jaringan andinyatahap ketiga :</p>\r\n<p>- pindahin link setubersama kearah pop rafatek bojong</p>\r\n<p>- pindahin link daffa ke arah pop rafatek bojong</p>","created_at":"2026-02-11 06:43:27"},{"id":108,"user_id":10,"display_name":"Dede Doni","reply_text":"<p>pelurusan core semua Mitra sudah lurus ke server masing\\\" Mitra. </p>\r\n<p>Berikut data core Mitra:</p>\r\n<p>-pink adika pemda - core ijo sisi server andi<br />-‎ungu andi bojong- core oran sisi server Andi bijong<br />-‎item om adek <br />-‎merah barbar - core oren sosis server barbar<br />‎- tosca - biru( buat setu bersama) <br />-kuning(core otdr) <br />‎</p>\r\n<p><img style=\"max-width: 100%;height: auto\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/1000245645.jpg\" alt=\"Attachment\" /></p>","created_at":"2026-02-11 16:45:03"},{"id":109,"user_id":6,"display_name":"Tamri Ramadhan","reply_text":"<p>Untuk pengambil sfp di finet sudah di lakukan pengambilan</p>\r\n<p><img class=\"alignleft\" style=\"max-width: 100%;height: auto\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/147458.jpg\" alt=\"Attachment\" /><!--more--></p>","created_at":"2026-02-11 16:49:01"}]}