Ticket / Internal Ticket
Rekapitulasi dan Analisis Permasalahan Periode Mei 2026
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 115Closed 106Resolved 1
Meta
Customer Internal TicketStatus closedPattern General connectivity / misc
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1305 | open | RELOKASI MODEM SUNNAH SAEPUL |
| #1294 | in_progress | PENARIKAN KABEL ODP 14.1.7 |
| #1286 | open | GANTI ADAPTOR AN LIANAH |
| #1272 | in_progress | GANTI MODEM A//N ADINDA NURUL FADILAH |
| #1250 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1212 | closed | MANAGE SERVICE PT DANUSARI MITRA SEJAHTERA 10/09/26 |
| #1202 | closed | PERBAIKAN OP.5.1.12 KP SAWAH |
| #1201 | closed | PERBAIKAN OP.16.1.3/8 GG AMIL |
| #1196 | closed | MASUKAN KATASANDI AN Adi Tarmiadi |
| #1157 | closed | PERBAIKAN ODP 3.1.2, 3.1.3, 3.1.7 PONDOK KENCANA |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1300 | in_progress | PERBAIKAN BACKBONE NAGRAK TO KATULAMPA |
| #1298 | closed | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1295 | in_progress | MODEM LOSS AN POS PONDOK KENCANA |
| #1294 | in_progress | PENARIKAN KABEL ODP 14.1.7 |
| #1253 | closed | PEMASANGAN POWER SUPPLY OLT ZTE C320 LALADON |
| #1252 | closed | JALUR IATECH KEARAH KARADENAN PUTUS |
| #1250 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1248 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1247 | closed | PPPOE OFF PADA OLT ISP-BJD-RAFALLD-C-01 |
| #1246 | closed | PENGECEKAN DAN PERBAIKAN ODC OC.15.1/16 - BENDUNGAN |
Raw JSON
{"id":648,"customer_id":0,"ticket_type":"internal","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":32,"assigned_role":"noc","request_by":"Internal Staff","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"Rekapitulasi dan Analisis Permasalahan Periode Mei 2026","description":"<p>Membuat laporan rekap dan analisa permasalahan internal maupun user periode Mei 2026.</p>","status":"closed","priority":"medium","created_by":2,"created_at":"2026-05-29 13:29:33","updated_at":"2026-05-29 13:46:42","last_activity":"2026-05-29 13:46:42","company_name":"","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Afifah Indriyani","reply_count":1,"assignees":[{"type":"employee","value":"32","display_name":"Afifah Indriyani"},{"type":"role","value":"noc","display_name":"NOC"}],"images":"","replies":[{"id":978,"user_id":32,"display_name":"Afifah Indriyani","reply_text":"<p>Laporan rekapitulasi dan analisa permasalahan periode Mei 2026 sudah selesai saya kerjakan dan sudah di share ke bagian admin.</p>","created_at":"2026-05-29 13:46:28"}]}