Ticket / Internal Ticket
PENGGANTIAN UPS POP PABUARAN CIBINONG
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 236Closed 232Resolved 3
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Customer Internal TicketStatus closedPattern ONU online but no internet
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1273 | closed | SETTING MODEM DI LOKASI CUSTOMER AN NURUL KHOERUNNISA |
| #1266 | closed | PORT PCI LAN CARD MATI PADA PC SERVER |
| #1253 | closed | PEMASANGAN POWER SUPPLY OLT ZTE C320 LALADON |
| #1248 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1247 | closed | PPPOE OFF PADA OLT ISP-BJD-RAFALLD-C-01 |
| #1246 | closed | PENGECEKAN DAN PERBAIKAN ODC OC.15.1/16 - BENDUNGAN |
| #1228 | open | PENGECEKAN PERANGKAT ROUDUS TRENGGALEK |
| #1217 | closed | KONEKSI STUCK - Z3 14/09/26 |
| #1216 | closed | KONEKSI DOWN - SMKN 1 GUNUNG PUTRI |
| #1214 | closed | PENGECEKAN WEBSITE PT DMS 17/08/2026 |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1300 | in_progress | PERBAIKAN BACKBONE NAGRAK TO KATULAMPA |
| #1298 | closed | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1295 | in_progress | MODEM LOSS AN POS PONDOK KENCANA |
| #1294 | in_progress | PENARIKAN KABEL ODP 14.1.7 |
| #1253 | closed | PEMASANGAN POWER SUPPLY OLT ZTE C320 LALADON |
| #1252 | closed | JALUR IATECH KEARAH KARADENAN PUTUS |
| #1250 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1248 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1247 | closed | PPPOE OFF PADA OLT ISP-BJD-RAFALLD-C-01 |
| #1246 | closed | PENGECEKAN DAN PERBAIKAN ODC OC.15.1/16 - BENDUNGAN |
Raw JSON
{"id":86,"customer_id":0,"ticket_type":"internal","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":0,"assigned_role":"noc","request_by":"Internal Staff","topic_id":1,"subtopic_id":2,"channel_id":4,"subject":"PENGGANTIAN UPS POP PABUARAN CIBINONG","description":"<p>Siang ini colokan listrik di POP Pabuaran Cibinong terbakar, dan UPS tdk bekerja membackup listrik. Sementara dilangsungkan ke colokan. UPS harus segera diganti. </p>\r\n<p>NOC <span class=\"dwr-mention\" data-user-id=\"6\">@Tamri Ramadhan</span> cek kebutuhan watt perangkat di Cibinong dan cari UPS yg sesuai</p>\r\n<p> </p>\r\n<p><img class=\"aligncenter\" style=\"max-width: 100%;height: auto\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/109547.jpg\" alt=\"Attachment\" /></p>","status":"closed","priority":"high","created_by":1,"created_at":"2026-02-12 21:15:18","updated_at":"2026-04-06 14:24:13","last_activity":"2026-04-06 14:24:13","company_name":"","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"Direct Info","status_label":"Closed","employee_name":"","reply_count":3,"assignees":[{"type":"role","value":"noc","display_name":"NOC"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/109547.jpg","replies":[{"id":201,"user_id":1,"display_name":"fatwarachman","reply_text":"<p><span class=\"dwr-mention\" data-user-id=\"6\"><span class=\"dwr-mention\">@Tamri Ramadhan</span> @Tamri Ramadhan</span> cek wat dari perangkat yg ada, lalu cari UPS yg bsa handle kurleb 2 jam minimal</p>","created_at":"2026-02-23 11:49:38"},{"id":226,"user_id":6,"display_name":"Tamri Ramadhan","reply_text":"<p>iya baik di cek untuk ke butuhan listrik di lokasi</p>\r\n<table>\r\n<thead>\r\n<tr>\r\n<th>Perangkat</th>\r\n<th>Perkiraan Watt</th>\r\n</tr>\r\n</thead>\r\n<tbody>\r\n<tr>\r\n<td>OLT C-DATA</td>\r\n<td>30 W</td>\r\n</tr>\r\n<tr>\r\n<td>Switch MikroTik </td>\r\n<td>8 W</td>\r\n</tr>\r\n<tr>\r\n<td>Modem</td>\r\n<td>12 W</td>\r\n</tr>\r\n<tr>\r\n<td><strong>TOTAL</strong></td>\r\n<td><strong>± 50 Watt</strong></td>\r\n</tr>\r\n</tbody>\r\n</table>\r\n<p data-start=\"1151\" data-end=\"1196\">Kalau mau tahan 2–3 jam, pilih minimal 1000VA Untuk UPS nya</p>\r\n<p data-start=\"1151\" data-end=\"1196\">untuk kebutuhan UPS tersebut akan saya order UPS mrek Proink 1200va</p>\r\n<p data-start=\"1151\" data-end=\"1196\"> </p>","created_at":"2026-02-24 16:33:34"},{"id":301,"user_id":1,"display_name":"fatwarachman","reply_text":"<p>cari harga dan link beli nya</p>","created_at":"2026-02-28 15:27:13"}]}