Ticket / Internal Ticket
BACBONE EMPANG TO ODING CUT
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 68Closed 64Resolved 1
Meta
Customer Internal TicketStatus closedPattern General connectivity / misc
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #713 | open | PERBAIKAN BROADBAND - MIRANTI BARA MALIK |
| #712 | in_progress | PENARIKAN KABEL 12CORE DI PENGKOLAN SINBAR |
| #707 | in_progress | REQUEST PEMINDAHAN PERANGKAT A/N M AUFA AKMAL |
| #698 | closed | PEMINDAHAN LOKASI MODEM |
| #674 | closed | KONEKSI OFFLINE M AUFA AKMAL |
| #673 | closed | PEMBUATAN LAPORAN MONITORING DAN PERFORMA JARINGAN PPKS - PERIODE MEI |
| #672 | closed | PENGECEKAN CUSTOMER BROADBAND A/N LUTHFI HERAWATI |
| #665 | closed | PERBAIKAN MITRA CISASAH |
| #653 | closed | PERBAIKAN KONEKSI ERROR A/N M AUFA AKMAL |
| #648 | closed | Rekapitulasi dan Analisis Permasalahan Periode Mei 2026 |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #712 | in_progress | PENARIKAN KABEL 12CORE DI PENGKOLAN SINBAR |
| #704 | in_progress | PENGECEKAN ODP.1.6.6/8 BANTAR KEMANG |
| #703 | resolved | PERBAIKAN ODP 1.6.4/8 |
| #683 | closed | PENGECEKAN JALUR TO KAMPUS NET |
| #673 | closed | PEMBUATAN LAPORAN MONITORING DAN PERFORMA JARINGAN PPKS - PERIODE MEI |
| #671 | closed | PERBAIKAN ODP - OP.7.2.1/8 - BOMEN |
| #665 | closed | PERBAIKAN MITRA CISASAH |
| #663 | closed | PENGECEKAN CISASAH |
| #662 | closed | MODEM LOSS A/N MUHAMAD FARHAN |
| #651 | closed | BACKBONE KARADENAN TO IATECH DOWN |
Raw JSON
{"id":119,"customer_id":0,"ticket_type":"internal","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":0,"assigned_role":"subscriber","request_by":"Internal Staff","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"BACBONE EMPANG TO ODING CUT","description":"<p>Laporan dari beberapa customer down dan monitoring tim koneksi oding, sakura dan alam ngariung down.</p>\r\n<p>Permasalahan informasi tim di lokasi fo cut oleh pupr dan tim melakukan pengecekan ke lokasi.</p>","status":"closed","priority":"high","created_by":3,"created_at":"2026-02-18 13:16:23","updated_at":"2026-02-21 06:03:22","last_activity":"2026-02-21 06:03:22","company_name":"","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"","reply_count":2,"assignees":[{"type":"role","value":"subscriber","display_name":"TS"}]}