Ticket / Internal Ticket
PENGECEKAN OP REDAMAN TINGGI 9.2.10 ATAS
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 335Closed 322Resolved 11
Meta
Customer Internal TicketStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #720 | in_progress | MODEM LOSS A/N SITI NURLAELASARI |
| #719 | open | MODEM LOSS - AN ENI SORAYA |
| #709 | closed | MODEM LOSS A/N LINAWATI |
| #708 | closed | MODEM LOSS A/N KASIHATI TELAUMBANUA |
| #706 | closed | PERBAIKAN MODEM LOSS A/N INDRA KURNIAWAN |
| #703 | resolved | PERBAIKAN ODP 1.6.4/8 |
| #696 | closed | MODEM LOSS - A/N MUHAMMAD DODI |
| #690 | closed | MODEM LOSS A/N INAH KARSINAH |
| #688 | closed | Modem LOSS A/N SUDIRA JAIM |
| #686 | closed | PERBAIKAN MODEM LOSS A/N EUIS NURJANAH |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #712 | in_progress | PENARIKAN KABEL 12CORE DI PENGKOLAN SINBAR |
| #704 | in_progress | PENGECEKAN ODP.1.6.6/8 BANTAR KEMANG |
| #703 | resolved | PERBAIKAN ODP 1.6.4/8 |
| #683 | closed | PENGECEKAN JALUR TO KAMPUS NET |
| #673 | closed | PEMBUATAN LAPORAN MONITORING DAN PERFORMA JARINGAN PPKS - PERIODE MEI |
| #671 | closed | PERBAIKAN ODP - OP.7.2.1/8 - BOMEN |
| #665 | closed | PERBAIKAN MITRA CISASAH |
| #663 | closed | PENGECEKAN CISASAH |
| #662 | closed | MODEM LOSS A/N MUHAMAD FARHAN |
| #651 | closed | BACKBONE KARADENAN TO IATECH DOWN |
Raw JSON
{"id":362,"customer_id":0,"ticket_type":"internal","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":15,"assigned_role":"subscriber","request_by":"Internal Staff","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"PENGECEKAN OP REDAMAN TINGGI 9.2.10 ATAS","description":"<ul>\r\n<li>laporan dri cust ibrohim vio menginfokan bahwa internetnya tidak stabil setelah di cek redaman ODP tersebut tinggi, hari ini dijadwalkan tim untuk melakukan pengecekan</li>\r\n<li class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/laporan-05-apr-26-1.jpg.png\" border=\"0\" alt=\"Attachment\" width=\"803\" style=\"max-width: 100%;height: 757px\" /></li>\r\n</ul>\r\n<p> </p>","status":"closed","priority":"medium","created_by":4,"created_at":"2026-04-06 09:05:11","updated_at":"2026-04-08 08:44:25","last_activity":"2026-04-08 08:44:25","company_name":"","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"M Fikri Abillah","reply_count":1,"assignees":[{"type":"employee","value":"15","display_name":"M Fikri Abillah"},{"type":"role","value":"subscriber","display_name":"TS"}]}