Ticket / Internal Ticket

TES TIKET INTERNAL PRAKERIN

Pattern stats, related by pattern, related by customer, raw ticket payload.

Pattern stats

Total 68Closed 64Resolved 1

Meta

Customer Internal TicketStatus closedPattern General connectivity / misc

Related by pattern

IDStatusSubject
#713openPERBAIKAN BROADBAND - MIRANTI BARA MALIK
#712in_progressPENARIKAN KABEL 12CORE DI PENGKOLAN SINBAR
#707in_progressREQUEST PEMINDAHAN PERANGKAT A/N M AUFA AKMAL
#698closedPEMINDAHAN LOKASI MODEM
#674closedKONEKSI OFFLINE M AUFA AKMAL
#673closedPEMBUATAN LAPORAN MONITORING DAN PERFORMA JARINGAN PPKS - PERIODE MEI
#672closedPENGECEKAN CUSTOMER BROADBAND A/N LUTHFI HERAWATI
#665closedPERBAIKAN MITRA CISASAH
#653closedPERBAIKAN KONEKSI ERROR A/N M AUFA AKMAL
#648closedRekapitulasi dan Analisis Permasalahan Periode Mei 2026

Related by customer

IDStatusSubject
#712in_progressPENARIKAN KABEL 12CORE DI PENGKOLAN SINBAR
#704in_progressPENGECEKAN ODP.1.6.6/8 BANTAR KEMANG
#703resolvedPERBAIKAN ODP 1.6.4/8
#683closedPENGECEKAN JALUR TO KAMPUS NET
#673closedPEMBUATAN LAPORAN MONITORING DAN PERFORMA JARINGAN PPKS - PERIODE MEI
#671closedPERBAIKAN ODP - OP.7.2.1/8 - BOMEN
#665closedPERBAIKAN MITRA CISASAH
#663closedPENGECEKAN CISASAH
#662closedMODEM LOSS A/N MUHAMAD FARHAN
#651closedBACKBONE KARADENAN TO IATECH DOWN

Raw JSON

{"id":28,"customer_id":0,"ticket_type":"internal","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":19,"assigned_role":"","request_by":"Internal Staff","topic_id":3,"subtopic_id":0,"channel_id":4,"subject":"TES TIKET INTERNAL PRAKERIN","description":"<p>TES TIKET INTERNAL PRAKERIN</p>","status":"closed","priority":"medium","created_by":1,"created_at":"2026-02-04 11:52:29","updated_at":"2026-02-18 16:53:05","last_activity":"2026-02-18 16:53:05","company_name":"","topic_name":"Administration","subtopic_name":"","channel_name":"Direct Info","status_label":"Closed","employee_name":"Patricia","reply_count":0,"assignees":[]}