Ticket / Internal Ticket

TES TIKET INTERNAL PRAKERIN

Pattern stats, related by pattern, related by customer, raw ticket payload.

Pattern stats

Total 96Closed 89Resolved 1

Meta

Customer Internal TicketStatus closedPattern General connectivity / misc

Related by pattern

IDStatusSubject
#1029in_progressGANTI MODEM AN SAEPUDIN HAMZAH
#998openPENCABUTAN MODEM (UNSUBSCRIBE) AN ANISSA ZULHIJAH
#992openDISMANTLE PERANGKAT - NOVIANSYAH TIAN
#991openDISMANTLE PERANGKAT - HERA WATI
#990openDISMANTLE PERANGKAT - LISDA JUNIWANTI
#977closedADAPTOR EROR A/N POS PULO EMPANG
#969closedSURVEI LOKASI BARU POP PADJAJARAN
#967in_progressTerminasi Calon Mitra Ciapus AN. Ramdani, Kamis 30 Juli 2026
#921closedKONEKSI OFF
#904closedPON BLINKING - LIANA SULIS

Related by customer

IDStatusSubject
#1030in_progressPERBAIKAN JALUR PON 10 PENGKOLAN
#1028closedPERBAIKAN ODP LOSS 7.2.6/8
#1013closedMODEM LOSS - A/N AHMAD AFFAN
#1011closedPERBAIKAN ODP OFFLINE 16.1.3/8
#993closedMODEM LOSS - A/N AHMAD SANTIAJI
#985closedPERBAIKAN ODP REDAMAN TINGGI 2.1.3/8
#984closedPENGECEKAN BACKBONE LALADON TO SINBAR
#970closedRO, SW DOWN - BANTAR KEMANG
#969closedSURVEI LOKASI BARU POP PADJAJARAN
#965closedODP REDAMAN TINGGI - 2.1.3 BUKIT ASRI

Raw JSON

{"id":28,"customer_id":0,"ticket_type":"internal","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":19,"assigned_role":"","request_by":"Internal Staff","topic_id":3,"subtopic_id":0,"channel_id":4,"subject":"TES TIKET INTERNAL PRAKERIN","description":"<p>TES TIKET INTERNAL PRAKERIN</p>","status":"closed","priority":"medium","created_by":1,"created_at":"2026-02-04 11:52:29","updated_at":"2026-02-18 16:53:05","last_activity":"2026-02-18 16:53:05","company_name":"","topic_name":"Administration","subtopic_name":"","channel_name":"Direct Info","status_label":"Closed","employee_name":"Patricia","reply_count":0,"assignees":[],"images":"","replies":[]}