Ticket / Internal Ticket

PERBAIKAN BACKCBONE - LALADON TO EMPANG

Pattern stats, related by pattern, related by customer, raw ticket payload.

Pattern stats

Total 36Closed 35Resolved 0

Meta

Customer Internal TicketStatus closedPattern Backbone cable / fiber cut

Related by pattern

IDStatusSubject
#697in_progressINFRASTRUKTUR KABEL BACKBONE SUNDA KELAPA
#658closedMODEM LOSS A/N SAYIDAH
#651closedBACKBONE KARADENAN TO IATECH DOWN
#626closedKABEL PUTUS - AN RAHMA WULANDARI
#613closedKABEL PUTUS - AN ROHMAH AZAHRA
#609closedBACKBONE SINDANG BARANG - ABANET OFFLINE
#600closedKONEKSI ON-OFF - AN FERA ERLINDA
#591closedJALUR BACKBONE SINBAR TO CILEBUT DOWN
#561closedKABEL PUTUS - AN RATNAWATI RIZKI
#523closedPERBAIKAN BACKBONE - PT ALAM NGARIUNG SEJAHTERA

Related by customer

IDStatusSubject
#712in_progressPENARIKAN KABEL 12CORE DI PENGKOLAN SINBAR
#704in_progressPENGECEKAN ODP.1.6.6/8 BANTAR KEMANG
#703resolvedPERBAIKAN ODP 1.6.4/8
#683closedPENGECEKAN JALUR TO KAMPUS NET
#673closedPEMBUATAN LAPORAN MONITORING DAN PERFORMA JARINGAN PPKS - PERIODE MEI
#671closedPERBAIKAN ODP - OP.7.2.1/8 - BOMEN
#665closedPERBAIKAN MITRA CISASAH
#663closedPENGECEKAN CISASAH
#662closedMODEM LOSS A/N MUHAMAD FARHAN
#651closedBACKBONE KARADENAN TO IATECH DOWN

Raw JSON

{"id":607,"customer_id":0,"ticket_type":"internal","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":10,"assigned_role":"subscriber","request_by":"Internal Staff","topic_id":1,"subtopic_id":2,"channel_id":2,"subject":"PERBAIKAN BACKCBONE - LALADON TO EMPANG","description":"<p>Informasi dari tim jalur backbone laladon to Empang bermasalah</p>","status":"closed","priority":"medium","created_by":8,"created_at":"2026-05-16 16:41:41","updated_at":"2026-05-18 11:16:14","last_activity":"2026-05-18 11:16:14","company_name":"","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"Phone","status_label":"Closed","employee_name":"Dede Doni","reply_count":1,"assignees":[{"type":"employee","value":"10","display_name":"Dede Doni"},{"type":"role","value":"subscriber","display_name":"TS"}]}