Ticket / Internal Ticket

PERBAIKAN BACKCBONE - LALADON TO EMPANG

Pattern stats, related by pattern, related by customer, raw ticket payload.

Pattern stats

Total 45Closed 45Resolved 0

Meta

Customer Internal TicketStatus closedPattern Backbone cable / fiber cut

Related by pattern

IDStatusSubject
#984closedPENGECEKAN BACKBONE LALADON TO SINBAR
#972closedPENGECEKAN FO CUT DI ALAM NGARIUNG
#968closedKONEKSI ON OFF-AP RUANG KEPSEK
#952closedPENGUKURAN KABEL BACKBONE
#946closedPENARIKAN JALUR ODP - PON 2 PAGELARAN
#926closedLALADON TO SW SINBAR TERPANTAU DOWN
#764closedPENGECEKAN BACKBONE ABANET TO FINET
#744closedPENGECEKAN JALUR TO KAMPUS NET
#728closedPERBAIKAN REDAMAN TINGGI
#697closedINFRASTRUKTUR KABEL BACKBONE SUNDA KELAPA

Related by customer

IDStatusSubject
#1030in_progressPERBAIKAN JALUR PON 10 PENGKOLAN
#1028closedPERBAIKAN ODP LOSS 7.2.6/8
#1013closedMODEM LOSS - A/N AHMAD AFFAN
#1011closedPERBAIKAN ODP OFFLINE 16.1.3/8
#993closedMODEM LOSS - A/N AHMAD SANTIAJI
#985closedPERBAIKAN ODP REDAMAN TINGGI 2.1.3/8
#984closedPENGECEKAN BACKBONE LALADON TO SINBAR
#970closedRO, SW DOWN - BANTAR KEMANG
#969closedSURVEI LOKASI BARU POP PADJAJARAN
#965closedODP REDAMAN TINGGI - 2.1.3 BUKIT ASRI

Raw JSON

{"id":607,"customer_id":0,"ticket_type":"internal","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":10,"assigned_role":"subscriber","request_by":"Internal Staff","topic_id":1,"subtopic_id":2,"channel_id":2,"subject":"PERBAIKAN BACKCBONE - LALADON TO EMPANG","description":"<p>Informasi dari tim jalur backbone laladon to Empang bermasalah</p>","status":"closed","priority":"medium","created_by":8,"created_at":"2026-05-16 16:41:41","updated_at":"2026-05-18 11:16:14","last_activity":"2026-05-18 11:16:14","company_name":"","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"Phone","status_label":"Closed","employee_name":"Dede Doni","reply_count":1,"assignees":[{"type":"employee","value":"10","display_name":"Dede Doni"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/05/1000322667.jpg","replies":[{"id":921,"user_id":10,"display_name":"Dede Doni","reply_text":"Jalur sudah d jumper dan d sambung ulang, sudah up kembali\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/05/1000322667.jpg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n&nbsp;","created_at":"2026-05-18 07:36:48"}]}