Ticket / Internal Ticket
MIGRASI PERANGKAT DARI RAK IMS LANTAI 6 KE RAK RAFATEK LANTAI 17
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 76Closed 65Resolved 8
Meta
Customer Internal TicketStatus closedPattern Installation / activation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #716 | in_progress | INSTALASI BROADBAND A/N SITI PATIMAH |
| #715 | in_progress | INSTALASI BROADBAND A/N MUHAMMAD FAKHROZIAN |
| #711 | closed | PEMASANGAN BROADBAND A/N SITI KHAERUNISA |
| #710 | closed | PEMASANGAN BROADBAND A/N SITI MARDINIA |
| #705 | in_progress | PROJECT INSTALLASI CCTV ALAM NGARIUNG |
| #702 | closed | PEMASANGAN BROADBAND A/N CECEP KURNIAWAN |
| #701 | closed | PEMASANGAN BROADBAND A/N SITI NURHASANAH |
| #700 | resolved | PEMASANGAN BROADBAND A/N WINDA KARMILA |
| #694 | closed | INSTALASI BROADBAND - SUPANDI |
| #693 | closed | INSTALASI BROADBAND - EKA WATITI AGUSTINI |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #712 | in_progress | PENARIKAN KABEL 12CORE DI PENGKOLAN SINBAR |
| #704 | in_progress | PENGECEKAN ODP.1.6.6/8 BANTAR KEMANG |
| #703 | resolved | PERBAIKAN ODP 1.6.4/8 |
| #683 | closed | PENGECEKAN JALUR TO KAMPUS NET |
| #673 | closed | PEMBUATAN LAPORAN MONITORING DAN PERFORMA JARINGAN PPKS - PERIODE MEI |
| #671 | closed | PERBAIKAN ODP - OP.7.2.1/8 - BOMEN |
| #665 | closed | PERBAIKAN MITRA CISASAH |
| #663 | closed | PENGECEKAN CISASAH |
| #662 | closed | MODEM LOSS A/N MUHAMAD FARHAN |
| #651 | closed | BACKBONE KARADENAN TO IATECH DOWN |
Raw JSON
{"id":325,"customer_id":0,"ticket_type":"internal","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":4,"assigned_role":"noc","request_by":"Internal Staff","topic_id":1,"subtopic_id":2,"channel_id":4,"subject":"MIGRASI PERANGKAT DARI RAK IMS LANTAI 6 KE RAK RAFATEK LANTAI 17","description":"<p>Migrasi perangkat Internal dan perangkat pelanggan dari rak IMS di lantai 6 ke rak Rafatek baru di lantai 17. Migrasi dilakukan bertahap :</p>\r\n<ol>\r\n<li>Tahap 1 : instalasi xcon baru dari rak lantai 17 ke mmr (done)</li>\r\n<li>Tahap 2 : pasang switch di lantai 17 dan memindahkan vlan upstream (progress)</li>\r\n<li>Tahap 3 : Migrasi bertahap perangkat internal</li>\r\n<li>Tahap 4 : Migrasi bertahap perangkat pelanggan</li>\r\n</ol>","status":"closed","priority":"high","created_by":1,"created_at":"2026-03-28 21:12:04","updated_at":"2026-04-30 17:59:39","last_activity":"2026-05-01 00:59:39","company_name":"","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"Direct Info","status_label":"Closed","employee_name":"Muhamad Cahyo Wicaksono","reply_count":9,"assignees":[{"type":"employee","value":"4","display_name":"Muhamad Cahyo Wicaksono"},{"type":"employee","value":"1","display_name":"fatwarachman"},{"type":"employee","value":"7","display_name":"Muhammad Ichwani Iskandar"},{"type":"employee","value":"5","display_name":"Muhammad Naufal Iskandar"},{"type":"employee","value":"3","display_name":"Chairul Syawal"},{"type":"employee","value":"6","display_name":"Tamri Ramadhan"},{"type":"role","value":"noc","display_name":"NOC"}]}