Ticket / Internal Ticket
INSTALASI BROADBAND A/N HILMAN FIRMANSYAH SBR
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 139Closed 133Resolved 6
Meta
Customer Internal TicketStatus closedPattern Installation / activation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1293 | closed | PEMASANGAN 5 ACCESS POINT SMKN 1 GUNUNG PUTRI |
| #1107 | closed | INSTALASI BROADBAND A/N Muhamad Dodi Nurdin |
| #983 | closed | INSTALLASI BROADBAND - RISKA AMALIA |
| #974 | closed | PEMASANGAN BROADBAND A/N IRWAN HELMI |
| #973 | closed | PEMASANGAN BROADBAND A/N SUCIATI SUKASARI 3 |
| #961 | closed | INSTALLASI BROADBAND - TAUHID INDRA KOMAR |
| #935 | closed | PEMASANGAN ACCESS POINT - SMA PLUS YPHB |
| #917 | closed | INSTALASI BROADBAND A/N ADHI MUNANDAR |
| #909 | closed | INSTALASI BROADBAND A/N SHILLA AUDINA HARTONO |
| #900 | closed | INSTALASI BROADBAND A/N RAMA FITRI A |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1300 | in_progress | PERBAIKAN BACKBONE NAGRAK TO KATULAMPA |
| #1298 | closed | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1295 | in_progress | MODEM LOSS AN POS PONDOK KENCANA |
| #1294 | in_progress | PENARIKAN KABEL ODP 14.1.7 |
| #1253 | closed | PEMASANGAN POWER SUPPLY OLT ZTE C320 LALADON |
| #1252 | closed | JALUR IATECH KEARAH KARADENAN PUTUS |
| #1250 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1248 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1247 | closed | PPPOE OFF PADA OLT ISP-BJD-RAFALLD-C-01 |
| #1246 | closed | PENGECEKAN DAN PERBAIKAN ODC OC.15.1/16 - BENDUNGAN |
Raw JSON
{"id":1113,"customer_id":0,"ticket_type":"broadband","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":10,"assigned_role":"subscriber","request_by":"Customer","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"INSTALASI BROADBAND A/N HILMAN FIRMANSYAH SBR","description":"Customer mengalami eror tidak ada koneksi internet dan membutuhkan perbaikan ke lokasi","status":"closed","priority":"medium","created_by":32,"created_at":"2026-09-19 19:00:24","updated_at":"2026-09-21 21:53:39","last_activity":"2026-09-21 21:53:39","company_name":"","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Dede Doni","reply_count":1,"assignees":[{"type":"employee","value":"10","display_name":"Dede Doni"},{"type":"employee","value":"14","display_name":"Ronald Maradona"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/09/Screenshot-2026-09-21-215234.png","replies":[{"id":2664,"user_id":32,"display_name":"Afifah Indriyani","reply_text":"<p>Saat ini customer sudah online kembali</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/09/Screenshot-2026-09-21-215234.png\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p> </p>","created_at":"2026-09-21 21:53:27"}]}