Ticket / TAUHID INDRA KOMAR
INSTALLASI BROADBAND - TAUHID INDRA KOMAR
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 136Closed 130Resolved 6
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Customer TAUHID INDRA KOMARStatus closedPattern Installation / activation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #983 | closed | INSTALLASI BROADBAND - RISKA AMALIA |
| #974 | closed | PEMASANGAN BROADBAND A/N IRWAN HELMI |
| #973 | closed | PEMASANGAN BROADBAND A/N SUCIATI SUKASARI 3 |
| #935 | closed | PEMASANGAN ACCESS POINT - SMA PLUS YPHB |
| #917 | closed | INSTALASI BROADBAND A/N ADHI MUNANDAR |
| #909 | closed | INSTALASI BROADBAND A/N SHILLA AUDINA HARTONO |
| #900 | closed | INSTALASI BROADBAND A/N RAMA FITRI A |
| #896 | closed | INSTALASI BROADBAND A/N DONI MARDIANTO |
| #885 | closed | INSTALASI BROADBAND - POSYANDU SEMBOJA |
| #884 | closed | INSTALASI BROADBAND - LINDA WIDAYANTI |
Related by customer
| ID | Status | Subject |
|---|
Raw JSON
{"id":961,"customer_id":556,"ticket_type":"broadband","eyzet_customer_id":"6a671d82ee164400bd05f302","eyzet_customer_name":"TAUHID INDRA KOMAR","employee_id":10,"assigned_role":"subscriber","request_by":"TAUHID INDRA KOMAR","topic_id":1,"subtopic_id":1,"channel_id":1,"subject":"INSTALLASI BROADBAND - TAUHID INDRA KOMAR","description":"<p>Permintaan pemasangan dari customer service mohon dilakukan survei dan pemasangan dari ODP terdekat OP.16.1.2/8 atau 16.1.9/8 </p>","status":"closed","priority":"medium","created_by":8,"created_at":"2026-07-27 16:00:20","updated_at":"2026-07-29 08:07:45","last_activity":"2026-07-29 08:07:45","company_name":"TAUHID INDRA KOMAR","topic_name":"Technical","subtopic_name":"Installation","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Dede Doni","reply_count":3,"assignees":[{"type":"employee","value":"10","display_name":"Dede Doni"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/07/Screenshot-2026-07-29-at-7.39.51-AM.png","replies":[{"id":1791,"user_id":8,"display_name":"Ardani Sadid Khairullah","reply_text":"<strong>Schedule Created</strong><br>• Scheduled Date: July 28, 2026 12:00 pm<br>• Created By: Ardani Sadid Khairullah<br>• Assigned To: Dede Doni, TS<br>• Status: changed from Open to In Progress","created_at":"2026-07-27 16:00:57"},{"id":1814,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal July 29, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-07-28 21:11:31"},{"id":1821,"user_id":32,"display_name":"Afifah Indriyani","reply_text":"<ul>\r\n<li>Pemasangan telah dilakukan oleh tim teknis</li>\r\n<li>Saat ini customer telah terpasang dan aktif</li>\r\n</ul>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/07/Screenshot-2026-07-29-at-7.39.51-AM.png\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p> </p>","created_at":"2026-07-29 08:07:32"}]}