INSTALASI BROADBAND A/N ADHI MUNANDAR

{"id":917,"customer_id":539,"ticket_type":"broadband","eyzet_customer_id":"6a5c190d23f7518c760e1414","eyzet_customer_name":"ADHI MUNANDAR","employee_id":34,"assigned_role":"subscriber","request_by":"ADHI MUNANDAR","topic_id":1,"subtopic_id":1,"channel_id":1,"subject":"INSTALASI BROADBAND A/N ADHI MUNANDAR","description":"<p>Mendapatkan informasi permintaan pemasangan baru A.N Adhi Munandar</p>","status":"closed","priority":"medium","created_by":33,"created_at":"2026-07-19 07:27:38","updated_at":"2026-07-20 19:22:24","last_activity":"2026-07-20 19:22:24","company_name":"ADHI MUNANDAR","topic_name":"Technical","subtopic_name":"Installation","channel_name":"WhatsApp","status_label":"Closed","employee_name":"rahmat hidayat","reply_count":3,"assignees":[{"type":"employee","value":"34","display_name":"rahmat hidayat"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/07/Screenshot-2026-07-20-at-7.20.47-PM.png","replies":[{"id":1670,"user_id":33,"display_name":"hari idfidina","reply_text":"<strong>Schedule Created</strong><br>• Scheduled Date: July 19, 2026 7:28 am<br>• Created By: hari idfidina<br>• Assigned To: rahmat hidayat, TS<br>• Status: changed from Open to In Progress","created_at":"2026-07-19 07:29:02"},{"id":1684,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal July 20, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-07-19 21:11:31"},{"id":1700,"user_id":32,"display_name":"Afifah Indriyani","reply_text":"<ul>\r\n<li>Telah dilakukan pemasangan oleh tim teknis</li>\r\n<li>Saat ini customer sudah terpasang dan aktif</li>\r\n</ul>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/07/Screenshot-2026-07-20-at-7.20.47-PM.png\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p>&nbsp;</p>","created_at":"2026-07-20 19:22:15"}]}