PEMASANGAN BROADBAND A/N SUCIATI SUKASARI 3

{"id":973,"customer_id":561,"ticket_type":"broadband","eyzet_customer_id":"6a6aa45f241780dca405c29f","eyzet_customer_name":"SUCIATI","employee_id":34,"assigned_role":"subscriber","request_by":"SUCIATI","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"PEMASANGAN BROADBAND A/N SUCIATI SUKASARI 3","description":"","status":"closed","priority":"medium","created_by":7,"created_at":"2026-07-30 08:14:25","updated_at":"2026-08-02 15:33:17","last_activity":"2026-08-02 15:33:17","company_name":"SUCIATI","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"rahmat hidayat","reply_count":5,"assignees":[{"type":"employee","value":"34","display_name":"rahmat hidayat"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"","replies":[{"id":1834,"user_id":7,"display_name":"Muhammad Ichwani Iskandar","reply_text":"<strong>Schedule Created</strong><br>• Scheduled Date: July 30, 2026 8:16 am<br>• Created By: Muhammad Ichwani Iskandar<br>• Assigned To: rahmat hidayat, TS<br>• Status: changed from Open to In Progress","created_at":"2026-07-30 08:16:42"},{"id":1842,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal July 31, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-07-30 21:11:31"},{"id":1859,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal August 1, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-07-31 21:11:33"},{"id":1871,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal August 2, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-08-01 21:11:35"},{"id":1881,"user_id":22,"display_name":"Noc Rafatek","reply_text":"<ul>\r\n<li>Informasi dari team untuk pemasangan ini dibatalkan, ingin koordinasi terlebih dahulu dengan anaknya</li>\r\n</ul>","created_at":"2026-08-02 15:33:08"}]}