Ticket / SMA PLUS YPHB
PEMASANGAN ACCESS POINT - SMA PLUS YPHB
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 136Closed 130Resolved 6
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Customer SMA PLUS YPHBStatus closedPattern Installation / activation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #983 | closed | INSTALLASI BROADBAND - RISKA AMALIA |
| #974 | closed | PEMASANGAN BROADBAND A/N IRWAN HELMI |
| #973 | closed | PEMASANGAN BROADBAND A/N SUCIATI SUKASARI 3 |
| #961 | closed | INSTALLASI BROADBAND - TAUHID INDRA KOMAR |
| #917 | closed | INSTALASI BROADBAND A/N ADHI MUNANDAR |
| #909 | closed | INSTALASI BROADBAND A/N SHILLA AUDINA HARTONO |
| #900 | closed | INSTALASI BROADBAND A/N RAMA FITRI A |
| #896 | closed | INSTALASI BROADBAND A/N DONI MARDIANTO |
| #885 | closed | INSTALASI BROADBAND - POSYANDU SEMBOJA |
| #884 | closed | INSTALASI BROADBAND - LINDA WIDAYANTI |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #968 | closed | KONEKSI ON OFF-AP RUANG KEPSEK |
| #893 | closed | MANAGE SERVICE - SMA PLUS YPHB |
| #784 | closed | MAINTENANCE |
| #668 | closed | PERGANTIAN PERANGKAT (CONVERTER) |
| #434 | closed | Tidak bisa akses folder komputer server dari komputer lain |
| #371 | closed | MELAKUKAN PENARIKAN BACK UP LINK KE SERVER |
| #333 | closed | PENARIKAN LINK BACKUP YPHB |
| #162 | closed | INTERNET LEMOT DAN SPEEDTES UPLOAD KECIL |
| #135 | closed | Pergantin AP unifi Exsisting Unifi AC HD Dengan Unifi U6 Enterprise |
| #65 | closed | Speedtes tidak sebanding |
Raw JSON
{"id":935,"customer_id":12,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":34,"assigned_role":"subscriber","request_by":"AHMAD SANTIAJI","topic_id":1,"subtopic_id":1,"channel_id":4,"subject":"PEMASANGAN ACCESS POINT - SMA PLUS YPHB","description":"<p>Permintaan pemasangan Access Point pada ruang kepsek sma plus yphb</p>","status":"closed","priority":"high","created_by":8,"created_at":"2026-07-21 10:44:29","updated_at":"2026-07-27 21:06:29","last_activity":"2026-07-27 21:06:29","company_name":"SMA PLUS YPHB","topic_name":"Technical","subtopic_name":"Installation","channel_name":"Direct Info","status_label":"Closed","employee_name":"rahmat hidayat","reply_count":4,"assignees":[{"type":"employee","value":"34","display_name":"rahmat hidayat"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/07/1000288226.jpg","replies":[{"id":1719,"user_id":8,"display_name":"Ardani Sadid Khairullah","reply_text":"<strong>Schedule Created</strong><br>• Scheduled Date: July 25, 2026 10:44 am<br>• Created By: Ardani Sadid Khairullah<br>• Assigned To: M Fikri Firdaus, Ronald Maradona, TS<br>• Status: changed from Open to In Progress","created_at":"2026-07-21 10:44:52"},{"id":1774,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal July 26, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-07-25 21:11:32"},{"id":1780,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal July 27, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-07-26 21:11:32"},{"id":1793,"user_id":34,"display_name":"rahmat hidayat","reply_text":"<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/07/1000288226.jpg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /><br />Pemasangan Access Point di YPHB untuk di Ruang Meeting, Done</p>","created_at":"2026-07-27 21:04:06"}]}