Customer / Group
SMA PLUS YPHB
Histori, pattern dominan, trend bulanan, link ke local insight dan portal ticket.
Pattern dominan
Trend bulanan
Status
| Status | Count |
|---|---|
| closed | 10 |
Pattern table
| Pattern | Count |
|---|---|
| ONU online but no internet | 4 |
| General connectivity / misc | 3 |
| Backbone cable / fiber cut | 1 |
| WiFi / router local slow | 1 |
| Installation / activation | 1 |
Histori ticket
local insight + portal
| ID | Status | Subject | Pattern | Links |
|---|---|---|---|---|
| #668 | closed | PERGANTIAN PERANGKAT (CONVERTER) | ONU online but no internet | |
| #434 | closed | Tidak bisa akses folder komputer server dari komputer lain | WiFi / router local slow | |
| #371 | closed | MELAKUKAN PENARIKAN BACK UP LINK KE SERVER | Installation / activation | |
| #333 | closed | PENARIKAN LINK BACKUP YPHB | General connectivity / misc | |
| #162 | closed | INTERNET LEMOT DAN SPEEDTES UPLOAD KECIL | Backbone cable / fiber cut | |
| #135 | closed | Pergantin AP unifi Exsisting Unifi AC HD Dengan Unifi U6 Enterprise | ONU online but no internet | |
| #65 | closed | Speedtes tidak sebanding | ONU online but no internet | |
| #47 | closed | Pengecekan Jaringan Internal sekolah | General connectivity / misc | |
| #46 | closed | INI TES Tiket dengan notifikasi WA | General connectivity / misc | |
| #15 | closed | KONEKSI DOWN | ONU online but no internet |