Ticket / SMA PLUS YPHB
PENARIKAN LINK BACKUP YPHB
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 115Closed 106Resolved 1
Meta
Customer SMA PLUS YPHBStatus closedPattern General connectivity / misc
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1305 | open | RELOKASI MODEM SUNNAH SAEPUL |
| #1294 | in_progress | PENARIKAN KABEL ODP 14.1.7 |
| #1286 | open | GANTI ADAPTOR AN LIANAH |
| #1272 | in_progress | GANTI MODEM A//N ADINDA NURUL FADILAH |
| #1250 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1212 | closed | MANAGE SERVICE PT DANUSARI MITRA SEJAHTERA 10/09/26 |
| #1202 | closed | PERBAIKAN OP.5.1.12 KP SAWAH |
| #1201 | closed | PERBAIKAN OP.16.1.3/8 GG AMIL |
| #1196 | closed | MASUKAN KATASANDI AN Adi Tarmiadi |
| #1157 | closed | PERBAIKAN ODP 3.1.2, 3.1.3, 3.1.7 PONDOK KENCANA |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1170 | closed | PENGECEKAN YPHB LOSS 10/09/2026 |
| #1169 | closed | LINK DOWN YPHB 1/09/2026 |
| #968 | closed | KONEKSI ON OFF-AP RUANG KEPSEK |
| #935 | closed | PEMASANGAN ACCESS POINT - SMA PLUS YPHB |
| #893 | closed | MANAGE SERVICE - SMA PLUS YPHB |
| #784 | closed | MAINTENANCE |
| #668 | closed | PERGANTIAN PERANGKAT (CONVERTER) |
| #434 | closed | Tidak bisa akses folder komputer server dari komputer lain |
| #371 | closed | MELAKUKAN PENARIKAN BACK UP LINK KE SERVER |
| #162 | closed | INTERNET LEMOT DAN SPEEDTES UPLOAD KECIL |
Raw JSON
{"id":333,"customer_id":12,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":15,"assigned_role":"subscriber","request_by":"AHMAD SANTIAJI","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"PENARIKAN LINK BACKUP YPHB","description":"<ul>\r\n<li>info dari pak aji sebagai PIC YPHB bahwa hari ini (30 maret 2026) sudah ada tim my rep yang survey ke YPHB</li>\r\n<li>besok akan dijadwalkan tim untuk penarikan jalur dari odp my rep ke YPHB</li>\r\n</ul>","status":"closed","priority":"medium","created_by":4,"created_at":"2026-03-30 23:46:35","updated_at":"2026-04-13 10:50:02","last_activity":"2026-04-13 10:50:02","company_name":"SMA PLUS YPHB","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"M Fikri Abillah","reply_count":2,"assignees":[{"type":"employee","value":"15","display_name":"M Fikri Abillah"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"","replies":[{"id":602,"user_id":2,"display_name":"Septi Hariyani","reply_text":"<p>yang ini bagaimana update nya tim ?</p>","created_at":"2026-04-13 09:56:36"},{"id":614,"user_id":10,"display_name":"Dede Doni","reply_text":"Untuk saat ini link backup sudah aktif dan sudah D pindah ke server","created_at":"2026-04-13 10:40:36"}]}