Ticket / SMA PLUS YPHB
KONEKSI ON OFF-AP RUANG KEPSEK
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 52Closed 51Resolved 0
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Customer SMA PLUS YPHBStatus closedPattern Backbone cable / fiber cut
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1300 | in_progress | PERBAIKAN BACKBONE NAGRAK TO KATULAMPA |
| #1252 | closed | JALUR IATECH KEARAH KARADENAN PUTUS |
| #1251 | closed | PERBAIKAN KABEL PUTUS ALAM NGARIUNG RESORT |
| #1244 | closed | Modem mengalami Redaman Tinggi A/N ASEP HIDAYAT |
| #1240 | closed | MODEM LOSS - A/N u MUHAMMAD DODI |
| #1230 | closed | PENGECEKAN BACKBONE WIIKRAMA |
| #1190 | closed | Modem error A/N MUHAMMAD APIPPUDIN (MASJID) |
| #984 | closed | PENGECEKAN BACKBONE LALADON TO SINBAR |
| #972 | closed | PENGECEKAN FO CUT DI ALAM NGARIUNG |
| #952 | closed | PENGUKURAN KABEL BACKBONE |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1170 | closed | PENGECEKAN YPHB LOSS 10/09/2026 |
| #1169 | closed | LINK DOWN YPHB 1/09/2026 |
| #935 | closed | PEMASANGAN ACCESS POINT - SMA PLUS YPHB |
| #893 | closed | MANAGE SERVICE - SMA PLUS YPHB |
| #784 | closed | MAINTENANCE |
| #668 | closed | PERGANTIAN PERANGKAT (CONVERTER) |
| #434 | closed | Tidak bisa akses folder komputer server dari komputer lain |
| #371 | closed | MELAKUKAN PENARIKAN BACK UP LINK KE SERVER |
| #333 | closed | PENARIKAN LINK BACKUP YPHB |
| #162 | closed | INTERNET LEMOT DAN SPEEDTES UPLOAD KECIL |
Raw JSON
{"id":968,"customer_id":12,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":0,"assigned_role":"subscriber","request_by":"AHMAD SANTIAJI","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"KONEKSI ON OFF-AP RUANG KEPSEK","description":"<ul>\r\n<li>Menerima informasi jika koneksi access point di ruang kepala sekolah putus nyambung</li>\r\n<li>Mohon lakukan pengecekan di lokasi</li>\r\n</ul>","status":"closed","priority":"medium","created_by":33,"created_at":"2026-07-29 10:17:08","updated_at":"2026-07-31 08:08:11","last_activity":"2026-07-31 08:08:11","company_name":"SMA PLUS YPHB","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"","reply_count":1,"assignees":[{"type":"role","value":"subscriber","display_name":"TS"}],"images":"","replies":[{"id":1848,"user_id":32,"display_name":"Afifah Indriyani","reply_text":"<ul>\r\n<li>Telah dilakukan pengecekan oleh tim NOC ke lokasi</li>\r\n<li>Saat ditelusuri, koneksi on-off disebabkan oleh link yang digunakan adalah link backup dan sedang ada maintenance dari server rafatek</li>\r\n<li>Saat ini maintenance telah selesai dan koneksi telah dikembalikan ke link utama</li>\r\n</ul>","created_at":"2026-07-31 08:08:04"}]}