Ticket / SMA PLUS YPHB
Speedtes tidak sebanding
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 206Closed 200Resolved 3
Meta
Customer SMA PLUS YPHBStatus closedPattern ONU online but no internet
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1030 | in_progress | PERBAIKAN JALUR PON 10 PENGKOLAN |
| #1026 | closed | PERBAIKAN BROADBAND A/N ADE LILIS ROHANA |
| #1025 | in_progress | ONU HUBIN dan PERPUSTAKAAN |
| #1016 | closed | PERBAIKAN BROADBAND A/N LILIS ROHANA |
| #1015 | in_progress | PERBAIKAN BROADBAND A/N ANDRIYANA/NUNUNG |
| #1010 | closed | PERBAIKAN BROADBAND A/N SUMARNI PUPUT |
| #1009 | closed | PERBAIKAN BROADBAND A/N LUSI YANTI |
| #1008 | closed | PERBAIKAN BROADBAND A/N MELA AYU LESTARI |
| #1005 | closed | PERBAIKAN BROADBAND A/N AMINATUL ROSIDAH |
| #1001 | closed | PERBAIKAN BROADBAND A/N NURHANI SUPANGKAT |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #968 | closed | KONEKSI ON OFF-AP RUANG KEPSEK |
| #935 | closed | PEMASANGAN ACCESS POINT - SMA PLUS YPHB |
| #893 | closed | MANAGE SERVICE - SMA PLUS YPHB |
| #784 | closed | MAINTENANCE |
| #668 | closed | PERGANTIAN PERANGKAT (CONVERTER) |
| #434 | closed | Tidak bisa akses folder komputer server dari komputer lain |
| #371 | closed | MELAKUKAN PENARIKAN BACK UP LINK KE SERVER |
| #333 | closed | PENARIKAN LINK BACKUP YPHB |
| #162 | closed | INTERNET LEMOT DAN SPEEDTES UPLOAD KECIL |
| #135 | closed | Pergantin AP unifi Exsisting Unifi AC HD Dengan Unifi U6 Enterprise |
Raw JSON
{"id":65,"customer_id":12,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":6,"assigned_role":"noc","request_by":"AHMAD SANTIAJI","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"Speedtes tidak sebanding","description":"<p>Mendapat laporan dari aji yphb bawah speedtes di sekolah yphb tidak sebanding upload nya kecil berbeda dengan download nya</p>\r\n<p><img class=\"aligncenter\" style=\"max-width: 100%;height: 319px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/WhatsApp-Image-2026-02-09-at-11.40.15.jpeg\" alt=\"Attachment\" width=\"179\" /></p>\r\n<p> </p>\r\n<p>Setelah mendapat kan laporan tesebut, di cek jalur vlan 135 yphb melewati jalur katulampa-nagrak. lalu di pindah kan vlan 135 yphb lewat jalur karadenan-pomad </p>\r\n<p><img class=\"aligncenter\" style=\"max-width: 100%;height: 238px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/WhatsApp-Image-2026-02-09-at-12.18.17.jpeg\" alt=\"Attachment\" width=\"464\" /></p>\r\n<p> </p>\r\n<p>Setelah di coba di pindah kan, lalu konfirmasi ke user untuk di coba kembali. setelah di coba tes kemabi oleh user sudah normal sudah sesui 1:1 untuk speedtes nya</p>\r\n<p> </p>\r\n<p><img class=\"aligncenter\" style=\"max-width: 100%;height: 315px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/WhatsApp-Image-2026-02-09-at-13.12.01.jpeg\" alt=\"Attachment\" width=\"347\" /></p>\r\n<p> </p>\r\n<p>sudah konfir masi ke user bawah untuk kendaa speedtes sudah normal</p>\r\n<p><img class=\"aligncenter\" style=\"max-width: 100%;height: 287px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/WhatsApp-Image-2026-02-09-at-13.21.49.jpeg\" alt=\"Attachment\" width=\"439\" /></p>\r\n<p> </p>","status":"closed","priority":"medium","created_by":6,"created_at":"2026-02-09 13:22:33","updated_at":"2026-02-18 16:53:05","last_activity":"2026-02-18 16:53:05","company_name":"SMA PLUS YPHB","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Tamri Ramadhan","reply_count":0,"assignees":[{"type":"employee","value":"6","display_name":"Tamri Ramadhan"},{"type":"role","value":"noc","display_name":"NOC"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/WhatsApp-Image-2026-02-09-at-11.40.15.jpeg, http://portaljagad.rafatek.net/wp-content/uploads/2026/02/WhatsApp-Image-2026-02-09-at-12.18.17.jpeg, http://portaljagad.rafatek.net/wp-content/uploads/2026/02/WhatsApp-Image-2026-02-09-at-13.12.01.jpeg, http://portaljagad.rafatek.net/wp-content/uploads/2026/02/WhatsApp-Image-2026-02-09-at-13.21.49.jpeg","replies":[]}