Ticket / Internal Ticket

PEMBUATAN LAPORAN MONITORING DAN PERFORMA JARINGAN PPKS - PERIODE MEI

Pattern stats, related by pattern, related by customer, raw ticket payload.

Pattern stats

Total 115Closed 106Resolved 1

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Customer Internal TicketStatus closedPattern General connectivity / misc

Related by pattern

IDStatusSubject
#1305openRELOKASI MODEM SUNNAH SAEPUL
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#1272in_progressGANTI MODEM A//N ADINDA NURUL FADILAH
#1250closedPERBAIKAN OC.11.1/16 - SINBAR-ASPOL
#1212closedMANAGE SERVICE PT DANUSARI MITRA SEJAHTERA 10/09/26
#1202closedPERBAIKAN OP.5.1.12 KP SAWAH
#1201closedPERBAIKAN OP.16.1.3/8 GG AMIL
#1196closedMASUKAN KATASANDI AN Adi Tarmiadi
#1157closedPERBAIKAN ODP 3.1.2, 3.1.3, 3.1.7 PONDOK KENCANA

Related by customer

IDStatusSubject
#1300in_progressPERBAIKAN BACKBONE NAGRAK TO KATULAMPA
#1298closedMODEM LOSS AN FAYZA NURSALSABILA PUTRI
#1295in_progressMODEM LOSS AN POS PONDOK KENCANA
#1294in_progressPENARIKAN KABEL ODP 14.1.7
#1253closedPEMASANGAN POWER SUPPLY OLT ZTE C320 LALADON
#1252closedJALUR IATECH KEARAH KARADENAN PUTUS
#1250closedPERBAIKAN OC.11.1/16 - SINBAR-ASPOL
#1248closedPERBAIKAN OC.11.1/16 - SINBAR-ASPOL
#1247closedPPPOE OFF PADA OLT ISP-BJD-RAFALLD-C-01
#1246closedPENGECEKAN DAN PERBAIKAN ODC OC.15.1/16 - BENDUNGAN

Raw JSON

{"id":673,"customer_id":0,"ticket_type":"internal","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":32,"assigned_role":"","request_by":"Internal Staff","topic_id":3,"subtopic_id":0,"channel_id":1,"subject":"PEMBUATAN LAPORAN MONITORING DAN PERFORMA JARINGAN PPKS - PERIODE MEI","description":"<p>Penyusunan laporan performa jaringan bulanan Pusat Penelitian Kelapa Sawit sebagai bentuk monitoring dan evaluasi terhadap kinerja jaringan selama periode mei.</p>","status":"closed","priority":"medium","created_by":32,"created_at":"2026-06-04 19:25:50","updated_at":"2026-06-04 19:26:57","last_activity":"2026-06-04 19:26:57","company_name":"","topic_name":"Administration","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Afifah Indriyani","reply_count":1,"assignees":[{"type":"employee","value":"32","display_name":"Afifah Indriyani"}],"images":"","replies":[{"id":1013,"user_id":32,"display_name":"Afifah Indriyani","reply_text":"<p>Sudah saya buat dan sudah dikirimkan ke tim terkait.</p>","created_at":"2026-06-04 19:26:47"}]}