Ticket / Internal Ticket

PENARIKAN BACKBONE DAN INSTALLASI ODP

Pattern stats, related by pattern, related by customer, raw ticket payload.

Pattern stats

Total 52Closed 51Resolved 0

Meta

Customer Internal TicketStatus closedPattern Backbone cable / fiber cut

Related by pattern

IDStatusSubject
#1300in_progressPERBAIKAN BACKBONE NAGRAK TO KATULAMPA
#1252closedJALUR IATECH KEARAH KARADENAN PUTUS
#1251closedPERBAIKAN KABEL PUTUS ALAM NGARIUNG RESORT
#1244closedModem mengalami Redaman Tinggi A/N ASEP HIDAYAT
#1240closedMODEM LOSS - A/N u MUHAMMAD DODI
#1230closedPENGECEKAN BACKBONE WIIKRAMA
#1190closedModem error A/N MUHAMMAD APIPPUDIN (MASJID)
#984closedPENGECEKAN BACKBONE LALADON TO SINBAR
#972closedPENGECEKAN FO CUT DI ALAM NGARIUNG
#968closedKONEKSI ON OFF-AP RUANG KEPSEK

Related by customer

IDStatusSubject
#1300in_progressPERBAIKAN BACKBONE NAGRAK TO KATULAMPA
#1298closedMODEM LOSS AN FAYZA NURSALSABILA PUTRI
#1295in_progressMODEM LOSS AN POS PONDOK KENCANA
#1294in_progressPENARIKAN KABEL ODP 14.1.7
#1253closedPEMASANGAN POWER SUPPLY OLT ZTE C320 LALADON
#1252closedJALUR IATECH KEARAH KARADENAN PUTUS
#1250closedPERBAIKAN OC.11.1/16 - SINBAR-ASPOL
#1248closedPERBAIKAN OC.11.1/16 - SINBAR-ASPOL
#1247closedPPPOE OFF PADA OLT ISP-BJD-RAFALLD-C-01
#1246closedPENGECEKAN DAN PERBAIKAN ODC OC.15.1/16 - BENDUNGAN

Raw JSON

{"id":187,"customer_id":0,"ticket_type":"internal","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":26,"assigned_role":"","request_by":"Internal Staff","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"PENARIKAN BACKBONE DAN INSTALLASI ODP","description":"<p>Terdapat permintaan tim marketing untuk melakukan penarikan ODP di bantar kemang<br />Tim meminta tim abanet untuk melakukan installasi dilokasi pada tanggal 23 Februari 2026</p>","status":"closed","priority":"medium","created_by":8,"created_at":"2026-02-28 10:27:38","updated_at":"2026-02-28 15:26:31","last_activity":"2026-02-28 15:26:31","company_name":"","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Abanet Freelance","reply_count":1,"assignees":[{"type":"employee","value":"26","display_name":"Abanet Freelance"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/WhatsApp-Image-2026-02-28-at-10.35.38.jpeg, http://portaljagad.rafatek.net/wp-content/uploads/2026/02/WhatsApp-Image-2026-02-28-at-10.35.39.jpeg, http://portaljagad.rafatek.net/wp-content/uploads/2026/02/WhatsApp-Image-2026-02-28-at-10.35.40-1.jpeg, http://portaljagad.rafatek.net/wp-content/uploads/2026/02/WhatsApp-Image-2026-02-28-at-10.35.40.jpeg","replies":[{"id":293,"user_id":26,"display_name":"Abanet Freelance","reply_text":"<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/WhatsApp-Image-2026-02-28-at-10.35.38.jpeg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/WhatsApp-Image-2026-02-28-at-10.35.39.jpeg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/WhatsApp-Image-2026-02-28-at-10.35.40-1.jpeg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/WhatsApp-Image-2026-02-28-at-10.35.40.jpeg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p>&nbsp;</p>\r\n<p>SUDAH SELESAI DI PROSES SENIN,23 FEBRUARI 2026 OLEH ASEP &amp; RIKI</p>\r\n<p>BARANG YANG DIGUNAKAN :</p>\r\n<ol>\r\n<li>KABEL 12 CORE 689 M</li>\r\n<li>KABEL 1 CORE 123 M</li>\r\n<li>KABEL 1 CORE 112 M</li>\r\n<li>BOX ODP 4</li>\r\n<li>FASTCONN 8 PICKTEL</li>\r\n<li>SPLITER 1:8 (4)</li>\r\n</ol>","created_at":"2026-02-28 10:38:02"}]}