Ticket / Internal Ticket

PERMINTAAN INVOICE IBU IRMA - PT OLYMPIC FURNITURE GEMILANG

Pattern stats, related by pattern, related by customer, raw ticket payload.

Pattern stats

Total 96Closed 89Resolved 1

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Customer Internal TicketStatus closedPattern General connectivity / misc

Related by pattern

IDStatusSubject
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IDStatusSubject
#1030in_progressPERBAIKAN JALUR PON 10 PENGKOLAN
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#1013closedMODEM LOSS - A/N AHMAD AFFAN
#1011closedPERBAIKAN ODP OFFLINE 16.1.3/8
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#985closedPERBAIKAN ODP REDAMAN TINGGI 2.1.3/8
#984closedPENGECEKAN BACKBONE LALADON TO SINBAR
#970closedRO, SW DOWN - BANTAR KEMANG
#969closedSURVEI LOKASI BARU POP PADJAJARAN
#965closedODP REDAMAN TINGGI - 2.1.3 BUKIT ASRI

Raw JSON

{"id":624,"customer_id":0,"ticket_type":"internal","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":8,"assigned_role":"cs","request_by":"Internal Staff","topic_id":2,"subtopic_id":0,"channel_id":1,"subject":"PERMINTAAN INVOICE IBU IRMA - PT OLYMPIC FURNITURE GEMILANG","description":"<p>Mendapat permintaan invoice pembelian Paket AccessDoor Solution A101 </p>","status":"closed","priority":"medium","created_by":8,"created_at":"2026-05-20 08:43:34","updated_at":"2026-05-21 10:04:18","last_activity":"2026-05-21 10:04:18","company_name":"","topic_name":"Billing","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Ardani Sadid Khairullah","reply_count":2,"assignees":[{"type":"employee","value":"8","display_name":"Ardani Sadid Khairullah"},{"type":"role","value":"cs","display_name":"CS"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/05/Screenshot_20.jpg","replies":[{"id":944,"user_id":8,"display_name":"Ardani Sadid Khairullah","reply_text":"Sudah dilakukan pembuatan namun masih koordinasi dengan ibu irma terkait materai dan NPWP prusahaan tersebut untuk keperluan penerbitan faktur pajak","created_at":"2026-05-20 08:45:03"},{"id":955,"user_id":8,"display_name":"Ardani Sadid Khairullah","reply_text":"Invoice sudah dikirim melalui email pada 20 Mei 2026\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/05/Screenshot_20.jpg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n&nbsp;","created_at":"2026-05-21 10:04:09"}]}