Ticket / Internal Ticket
PERMINTAAN INVOICE IBU IRMA - PT OLYMPIC FURNITURE GEMILANG
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 115Closed 106Resolved 1
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Customer Internal TicketStatus closedPattern General connectivity / misc
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1305 | open | RELOKASI MODEM SUNNAH SAEPUL |
| #1294 | in_progress | PENARIKAN KABEL ODP 14.1.7 |
| #1286 | open | GANTI ADAPTOR AN LIANAH |
| #1272 | in_progress | GANTI MODEM A//N ADINDA NURUL FADILAH |
| #1250 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1212 | closed | MANAGE SERVICE PT DANUSARI MITRA SEJAHTERA 10/09/26 |
| #1202 | closed | PERBAIKAN OP.5.1.12 KP SAWAH |
| #1201 | closed | PERBAIKAN OP.16.1.3/8 GG AMIL |
| #1196 | closed | MASUKAN KATASANDI AN Adi Tarmiadi |
| #1157 | closed | PERBAIKAN ODP 3.1.2, 3.1.3, 3.1.7 PONDOK KENCANA |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1300 | in_progress | PERBAIKAN BACKBONE NAGRAK TO KATULAMPA |
| #1298 | closed | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1295 | in_progress | MODEM LOSS AN POS PONDOK KENCANA |
| #1294 | in_progress | PENARIKAN KABEL ODP 14.1.7 |
| #1253 | closed | PEMASANGAN POWER SUPPLY OLT ZTE C320 LALADON |
| #1252 | closed | JALUR IATECH KEARAH KARADENAN PUTUS |
| #1250 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1248 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1247 | closed | PPPOE OFF PADA OLT ISP-BJD-RAFALLD-C-01 |
| #1246 | closed | PENGECEKAN DAN PERBAIKAN ODC OC.15.1/16 - BENDUNGAN |
Raw JSON
{"id":624,"customer_id":0,"ticket_type":"internal","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":8,"assigned_role":"cs","request_by":"Internal Staff","topic_id":2,"subtopic_id":0,"channel_id":1,"subject":"PERMINTAAN INVOICE IBU IRMA - PT OLYMPIC FURNITURE GEMILANG","description":"<p>Mendapat permintaan invoice pembelian Paket AccessDoor Solution A101 </p>","status":"closed","priority":"medium","created_by":8,"created_at":"2026-05-20 08:43:34","updated_at":"2026-05-21 10:04:18","last_activity":"2026-05-21 10:04:18","company_name":"","topic_name":"Billing","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Ardani Sadid Khairullah","reply_count":2,"assignees":[{"type":"employee","value":"8","display_name":"Ardani Sadid Khairullah"},{"type":"role","value":"cs","display_name":"CS"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/05/Screenshot_20.jpg","replies":[{"id":944,"user_id":8,"display_name":"Ardani Sadid Khairullah","reply_text":"Sudah dilakukan pembuatan namun masih koordinasi dengan ibu irma terkait materai dan NPWP prusahaan tersebut untuk keperluan penerbitan faktur pajak","created_at":"2026-05-20 08:45:03"},{"id":955,"user_id":8,"display_name":"Ardani Sadid Khairullah","reply_text":"Invoice sudah dikirim melalui email pada 20 Mei 2026\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/05/Screenshot_20.jpg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n ","created_at":"2026-05-21 10:04:09"}]}