Ticket / ADINDA NURUL FADILAH
GANTI MODEM A//N ADINDA NURUL FADILAH
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 114Closed 106Resolved 1
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Customer ADINDA NURUL FADILAHStatus in_progressPattern General connectivity / misc
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1294 | in_progress | PENARIKAN KABEL ODP 14.1.7 |
| #1286 | open | GANTI ADAPTOR AN LIANAH |
| #1250 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1212 | closed | MANAGE SERVICE PT DANUSARI MITRA SEJAHTERA 10/09/26 |
| #1202 | closed | PERBAIKAN OP.5.1.12 KP SAWAH |
| #1201 | closed | PERBAIKAN OP.16.1.3/8 GG AMIL |
| #1196 | closed | MASUKAN KATASANDI AN Adi Tarmiadi |
| #1157 | closed | PERBAIKAN ODP 3.1.2, 3.1.3, 3.1.7 PONDOK KENCANA |
| #1155 | closed | PERBAIKAN ODP OFFLINE 3.1.7/8 PONDOK KENCANA |
| #1124 | closed | PERBAIKAN BROADBAND A/NH. SAEPULLAH S.H.I |
Raw JSON
{"id":1272,"customer_id":697,"ticket_type":"broadband","eyzet_customer_id":"12202607001","eyzet_customer_name":"ADINDA NURUL FADILAH","employee_id":16,"assigned_role":"subscriber","request_by":"ADINDA NURUL FADILAH","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"GANTI MODEM A//N ADINDA NURUL FADILAH","description":"<ul>\r\n \t<li>Mendapatkan informasi internet on of</li>\r\n \t<li>Terpantau modem sering on of dengan sendirinya</li>\r\n \t<li>Perlu dilakukan penggantian perangkat</li>\r\n</ul>","status":"in_progress","priority":"medium","created_by":33,"created_at":"2026-10-03 06:54:38","updated_at":"2026-10-05 21:11:34","last_activity":"2026-10-03 07:32:47","company_name":"ADINDA NURUL FADILAH","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"In Progress","employee_name":"M Fikri Firdaus","reply_count":5,"assignees":[{"type":"employee","value":"16","display_name":"M Fikri Firdaus"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"","replies":[{"id":3074,"user_id":33,"display_name":"hari idfidina","reply_text":"<strong>Schedule Created</strong><br>• Scheduled Date: October 3, 2026 6:54 am<br>• Created By: hari idfidina<br>• Assigned To: M Fikri Firdaus, TS<br>• Status: changed from Open to In Progress","created_at":"2026-10-03 06:54:50"},{"id":3084,"user_id":33,"display_name":"hari idfidina","reply_text":"<strong>Schedule Created</strong><br>• Scheduled Date: October 3, 2026 8:30 am<br>• Created By: hari idfidina<br>• Assigned To: M Fikri Firdaus, TS","created_at":"2026-10-03 07:32:47"},{"id":3116,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal October 4, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-10-03 21:11:31"},{"id":3148,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal October 5, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-10-04 21:11:32"},{"id":3193,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal October 6, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-10-05 21:11:34"}]}