Ticket / PT DANUSARI MITRA SEJAHTERA (DMS)
MANAGE SERVICE PT DANUSARI MITRA SEJAHTERA 10/09/26
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 114Closed 106Resolved 1
Meta
Customer PT DANUSARI MITRA SEJAHTERA (DMS)Status closedPattern General connectivity / misc
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1294 | in_progress | PENARIKAN KABEL ODP 14.1.7 |
| #1286 | open | GANTI ADAPTOR AN LIANAH |
| #1272 | in_progress | GANTI MODEM A//N ADINDA NURUL FADILAH |
| #1250 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1202 | closed | PERBAIKAN OP.5.1.12 KP SAWAH |
| #1201 | closed | PERBAIKAN OP.16.1.3/8 GG AMIL |
| #1196 | closed | MASUKAN KATASANDI AN Adi Tarmiadi |
| #1157 | closed | PERBAIKAN ODP 3.1.2, 3.1.3, 3.1.7 PONDOK KENCANA |
| #1155 | closed | PERBAIKAN ODP OFFLINE 3.1.7/8 PONDOK KENCANA |
| #1124 | closed | PERBAIKAN BROADBAND A/NH. SAEPULLAH S.H.I |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1215 | closed | KONEKSI LAMBAT - PT DMS 20/09/26 |
| #1214 | closed | PENGECEKAN WEBSITE PT DMS 17/08/2026 |
| #1213 | closed | PENGECEKAN WEBSITE PT DMS 16/08/2026 |
| #1211 | closed | PENGECEKAN WEBSITE PT DMS 07/09/2026 |
| #892 | closed | MANAGE SERVICE - PT DANUSARI MITRA SEJAHTERA |
| #483 | closed | PERBAIKAN CORPORATE - PT DANUSARI MITRA SEJAHTERA |
| #177 | closed | PERMASALAHAN PADA AKSES CORETAX |
| #81 | closed | MENGECEK LINK WEBSITE YANG TIDAK BISA DI AKSES |
| #48 | closed | PENGECEKAN LINK WEB YANG TIDAK BISA DIAKSES |
Raw JSON
{"id":1212,"customer_id":29,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":32,"assigned_role":"","request_by":"ZULFADLI","topic_id":1,"subtopic_id":3,"channel_id":1,"subject":"MANAGE SERVICE PT DANUSARI MITRA SEJAHTERA 10/09/26","description":"","status":"closed","priority":"medium","created_by":22,"created_at":"2026-09-27 21:22:07","updated_at":"2026-09-28 17:40:41","last_activity":"2026-09-28 17:40:41","company_name":"PT DANUSARI MITRA SEJAHTERA (DMS)","topic_name":"Technical","subtopic_name":"Managed Services","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Afifah Indriyani","reply_count":1,"assignees":[{"type":"employee","value":"32","display_name":"Afifah Indriyani"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/09/WhatsApp-Image-2026-09-28-at-17.31.13.jpeg, https://portaljagad.rafatek.net/wp-content/uploads/2026/09/Screenshot-2026-09-28-173854.png","replies":[{"id":2901,"user_id":32,"display_name":"Afifah Indriyani","reply_text":"<ul>\r\n<li>Telah dilakukan manage service sebagai pengecekan perangkat dan koneksi untuk memastikan kondisi serta kestabilan layanan</li>\r\n<li>Berdasarkan informasi dan dilakukan pengecekan, koneksi aman dan lancar</li>\r\n</ul>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/09/WhatsApp-Image-2026-09-28-at-17.31.13.jpeg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p> </p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/09/Screenshot-2026-09-28-173854.png\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p> </p>","created_at":"2026-09-28 17:40:26"}]}