Ticket / PT DANUSARI MITRA SEJAHTERA (DMS)

PENGECEKAN WEBSITE PT DMS 07/09/2026

Pattern stats, related by pattern, related by customer, raw ticket payload.

Pattern stats

Total 47Closed 46Resolved 1

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Customer PT DANUSARI MITRA SEJAHTERA (DMS)Status closedPattern WiFi / router local slow

Related by pattern

IDStatusSubject
#1215closedKONEKSI LAMBAT - PT DMS 20/09/26
#1210closedGANTI MODEM AN LILI AMALIAH
#1206closedGANTI MODEM AN SRI YUNINGSIH
#1187closedPENGECEKAN CCTV ALAM NGARIUNG
#1159closedA/N DWI ANGGRAENI
#1112closedINSTALASI BROADBAND A/N FAYZA NURSALSABILA PUTRI
#1111closedINSTALASI BROADBAND A/N suciawati
#1110closedINSTALASI BROADBAND A/N NIKSON PARLINDUNGAN
#1109closedINSTALASI BROADBAND A/N ABDULLAH HANAFI
#1108closedINSTALASI BROADBAND A/N NENAH MARIYANAH

Related by customer

IDStatusSubject
#1215closedKONEKSI LAMBAT - PT DMS 20/09/26
#1214closedPENGECEKAN WEBSITE PT DMS 17/08/2026
#1213closedPENGECEKAN WEBSITE PT DMS 16/08/2026
#1212closedMANAGE SERVICE PT DANUSARI MITRA SEJAHTERA 10/09/26
#892closedMANAGE SERVICE - PT DANUSARI MITRA SEJAHTERA
#483closedPERBAIKAN CORPORATE - PT DANUSARI MITRA SEJAHTERA
#177closedPERMASALAHAN PADA AKSES CORETAX
#81closedMENGECEK LINK WEBSITE YANG TIDAK BISA DI AKSES
#48closedPENGECEKAN LINK WEB YANG TIDAK BISA DIAKSES

Raw JSON

{"id":1211,"customer_id":29,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":32,"assigned_role":"","request_by":"ZULFADLI","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"PENGECEKAN WEBSITE PT DMS 07/09/2026","description":"<ul>\r\n<li>Mendapatkan informasi dari customer bahwa koneksi ke zoho melambat</li>\r\n</ul>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/09/Screenshot-2026-09-27-211644.png\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p>&nbsp;</p>","status":"closed","priority":"medium","created_by":22,"created_at":"2026-09-27 21:21:23","updated_at":"2026-09-28 17:29:53","last_activity":"2026-09-28 17:29:53","company_name":"PT DANUSARI MITRA SEJAHTERA (DMS)","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Afifah Indriyani","reply_count":1,"assignees":[{"type":"employee","value":"32","display_name":"Afifah Indriyani"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/09/Screenshot-2026-09-27-211644.png, https://portaljagad.rafatek.net/wp-content/uploads/2026/09/Screenshot-2026-09-28-172808.png","replies":[{"id":2900,"user_id":32,"display_name":"Afifah Indriyani","reply_text":"<ul>\r\n<li>Untuk link zoho dialihkan menggunakan indibiz</li>\r\n<li>Saat ini koneksi telah aman kembali\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/09/Screenshot-2026-09-28-172808.png\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p>&nbsp;</p>\r\n</li>\r\n</ul>","created_at":"2026-09-28 17:29:43"}]}