Ticket / PT DANUSARI MITRA SEJAHTERA (DMS)
PERBAIKAN CORPORATE - PT DANUSARI MITRA SEJAHTERA
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 3Closed 3Resolved 0
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Customer PT DANUSARI MITRA SEJAHTERA (DMS)Status closedPattern Corporate / dedicated link issue
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #929 | closed | PERBAIKAN CORPORATE - PUSAT PENELITIAN KELAPA SAWIT BOGOR |
| #649 | closed | Permintaan SPH untuk layanan koneksi internet dedicated Sekolah Muhammadiyah Boarding School (MBS) Ki Bagus Hadikusumo |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1215 | closed | KONEKSI LAMBAT - PT DMS 20/09/26 |
| #1214 | closed | PENGECEKAN WEBSITE PT DMS 17/08/2026 |
| #1213 | closed | PENGECEKAN WEBSITE PT DMS 16/08/2026 |
| #1212 | closed | MANAGE SERVICE PT DANUSARI MITRA SEJAHTERA 10/09/26 |
| #1211 | closed | PENGECEKAN WEBSITE PT DMS 07/09/2026 |
| #892 | closed | MANAGE SERVICE - PT DANUSARI MITRA SEJAHTERA |
| #177 | closed | PERMASALAHAN PADA AKSES CORETAX |
| #81 | closed | MENGECEK LINK WEBSITE YANG TIDAK BISA DI AKSES |
| #48 | closed | PENGECEKAN LINK WEB YANG TIDAK BISA DIAKSES |
Raw JSON
{"id":483,"customer_id":29,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":10,"assigned_role":"subscriber","request_by":"ZULFADLI","topic_id":1,"subtopic_id":2,"channel_id":4,"subject":"PERBAIKAN CORPORATE - PT DANUSARI MITRA SEJAHTERA","description":"<p>Permintaan pengecekan kabel fiber optic internal PT Danusari Mitra Sejahtera </p>","status":"closed","priority":"high","created_by":8,"created_at":"2026-04-22 09:33:47","updated_at":"2026-04-23 09:06:10","last_activity":"2026-04-23 09:06:10","company_name":"PT DANUSARI MITRA SEJAHTERA (DMS)","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"Direct Info","status_label":"Closed","employee_name":"Dede Doni","reply_count":2,"assignees":[{"type":"employee","value":"10","display_name":"Dede Doni"},{"type":"role","value":"subscriber","display_name":"TS"},{"type":"role","value":"noc","display_name":"NOC"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/Screenshot_12.jpg, https://portaljagad.rafatek.net/wp-content/uploads/2026/04/1000301106.jpg","replies":[{"id":751,"user_id":8,"display_name":"Ardani Sadid Khairullah","reply_text":"<p>Informasi dari pak zul untuk pengecekan kabel dropcore dari ruang server ke arah mesjid, sepertinya ada kabel yang putus dan minta tim untuk pengecekan</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/Screenshot_12.jpg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p> </p>","created_at":"2026-04-22 09:40:53"},{"id":757,"user_id":10,"display_name":"Dede Doni","reply_text":"Sudah d lakukan penarikan da n penyambungan ke arah masjid\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/1000301106.jpg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n ","created_at":"2026-04-22 16:41:56"}]}