PERBAIKAN CORPORATE - PT DANUSARI MITRA SEJAHTERA

{"id":483,"customer_id":29,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":10,"assigned_role":"subscriber","request_by":"ZULFADLI","topic_id":1,"subtopic_id":2,"channel_id":4,"subject":"PERBAIKAN CORPORATE - PT DANUSARI MITRA SEJAHTERA","description":"<p>Permintaan pengecekan kabel fiber optic internal PT Danusari Mitra Sejahtera </p>","status":"closed","priority":"high","created_by":8,"created_at":"2026-04-22 09:33:47","updated_at":"2026-04-23 09:06:10","last_activity":"2026-04-23 09:06:10","company_name":"PT DANUSARI MITRA SEJAHTERA (DMS)","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"Direct Info","status_label":"Closed","employee_name":"Dede Doni","reply_count":2,"assignees":[{"type":"employee","value":"10","display_name":"Dede Doni"},{"type":"role","value":"subscriber","display_name":"TS"},{"type":"role","value":"noc","display_name":"NOC"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/Screenshot_12.jpg, https://portaljagad.rafatek.net/wp-content/uploads/2026/04/1000301106.jpg","replies":[{"id":751,"user_id":8,"display_name":"Ardani Sadid Khairullah","reply_text":"<p>Informasi dari pak zul untuk pengecekan kabel dropcore dari ruang server ke arah mesjid, sepertinya ada kabel yang putus dan minta tim untuk pengecekan</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/Screenshot_12.jpg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p>&nbsp;</p>","created_at":"2026-04-22 09:40:53"},{"id":757,"user_id":10,"display_name":"Dede Doni","reply_text":"Sudah d lakukan penarikan da n penyambungan ke arah masjid\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/1000301106.jpg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n&nbsp;","created_at":"2026-04-22 16:41:56"}]}