Ticket / PT DANUSARI MITRA SEJAHTERA (DMS)
KONEKSI LAMBAT - PT DMS 20/09/26
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 47Closed 46Resolved 1
Meta
Customer PT DANUSARI MITRA SEJAHTERA (DMS)Status closedPattern WiFi / router local slow
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1211 | closed | PENGECEKAN WEBSITE PT DMS 07/09/2026 |
| #1210 | closed | GANTI MODEM AN LILI AMALIAH |
| #1206 | closed | GANTI MODEM AN SRI YUNINGSIH |
| #1187 | closed | PENGECEKAN CCTV ALAM NGARIUNG |
| #1159 | closed | A/N DWI ANGGRAENI |
| #1112 | closed | INSTALASI BROADBAND A/N FAYZA NURSALSABILA PUTRI |
| #1111 | closed | INSTALASI BROADBAND A/N suciawati |
| #1110 | closed | INSTALASI BROADBAND A/N NIKSON PARLINDUNGAN |
| #1109 | closed | INSTALASI BROADBAND A/N ABDULLAH HANAFI |
| #1108 | closed | INSTALASI BROADBAND A/N NENAH MARIYANAH |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1214 | closed | PENGECEKAN WEBSITE PT DMS 17/08/2026 |
| #1213 | closed | PENGECEKAN WEBSITE PT DMS 16/08/2026 |
| #1212 | closed | MANAGE SERVICE PT DANUSARI MITRA SEJAHTERA 10/09/26 |
| #1211 | closed | PENGECEKAN WEBSITE PT DMS 07/09/2026 |
| #892 | closed | MANAGE SERVICE - PT DANUSARI MITRA SEJAHTERA |
| #483 | closed | PERBAIKAN CORPORATE - PT DANUSARI MITRA SEJAHTERA |
| #177 | closed | PERMASALAHAN PADA AKSES CORETAX |
| #81 | closed | MENGECEK LINK WEBSITE YANG TIDAK BISA DI AKSES |
| #48 | closed | PENGECEKAN LINK WEB YANG TIDAK BISA DIAKSES |
Raw JSON
{"id":1215,"customer_id":29,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":32,"assigned_role":"","request_by":"ZULFADLI","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"KONEKSI LAMBAT - PT DMS 20/09/26","description":"<ul>\r\n<li>Menerima informasi saat ingin backup email akses melambat</li>\r\n</ul>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/09/Screenshot-2026-09-27-213133.png\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p> </p>","status":"closed","priority":"medium","created_by":22,"created_at":"2026-09-27 21:33:12","updated_at":"2026-09-30 09:38:47","last_activity":"2026-09-30 09:38:47","company_name":"PT DANUSARI MITRA SEJAHTERA (DMS)","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Afifah Indriyani","reply_count":1,"assignees":[{"type":"employee","value":"32","display_name":"Afifah Indriyani"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/09/Screenshot-2026-09-27-213133.png, https://portaljagad.rafatek.net/wp-content/uploads/2026/09/WhatsApp-Image-2026-09-30-at-09.37.36.jpeg","replies":[{"id":2963,"user_id":32,"display_name":"Afifah Indriyani","reply_text":"<ul>\r\n<li>Setelah dilakukan pengecekan, traffic to pandawa full</li>\r\n</ul>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/09/WhatsApp-Image-2026-09-30-at-09.37.36.jpeg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p> </p>","created_at":"2026-09-30 09:38:37"}]}