Ticket / PT DANUSARI MITRA SEJAHTERA (DMS)
MENGECEK LINK WEBSITE YANG TIDAK BISA DI AKSES
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 144Closed 138Resolved 4
Meta
Customer PT DANUSARI MITRA SEJAHTERA (DMS)Status closedPattern ONU online but no internet
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #714 | open | SURVEY RECONNECT - AN ELISA VIONI |
| #704 | in_progress | PENGECEKAN ODP.1.6.6/8 BANTAR KEMANG |
| #699 | resolved | PERBAIKAN BROADBAND A/N RENI NURAENI |
| #687 | closed | SSID TIDAK TERBACA |
| #682 | closed | PON BLINKING A/N SRI LESTARI |
| #681 | closed | TIDAK BISA KONEK KE TV a/n NOVI NURHAYATI |
| #678 | closed | MODEM OFFLINE A/N SRI LESTARI |
| #668 | closed | PERGANTIAN PERANGKAT (CONVERTER) |
| #667 | closed | PEMINDAHAN LOKASI MODEM |
| #663 | closed | PENGECEKAN CISASAH |
Raw JSON
{"id":81,"customer_id":29,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":4,"assigned_role":"noc","request_by":"ZULFADLI","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"MENGECEK LINK WEBSITE YANG TIDAK BISA DI AKSES","description":"<ul>\r\n<li>Mengecek link oss.go.id yang tidak bisa diakses di DMS yang sebelumnya lewat jaringan rafatek, setelah di arahkan ke Telkom di PTP DMS website tersebut bisa diakses dengan test VPN ke lokasi.</li>\r\n<li>Setelah itu menginfokan kembali ke user untuk mengakses ulang webnya</li>\r\n<li><img class=\"aligncenter\" style=\"max-width: 100%;height: 333px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/laporan-11-feb-26-7.jpg.png\" alt=\"Attachment\" width=\"867\" /></li>\r\n<li><img class=\"aligncenter\" style=\"max-width: 100%;height: 436px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/laporan-11-feb-26-6.jpg.png\" alt=\"Attachment\" width=\"1074\" /></li>\r\n</ul>","status":"closed","priority":"medium","created_by":4,"created_at":"2026-02-11 22:29:46","updated_at":"2026-02-18 16:53:05","last_activity":"2026-02-18 16:53:05","company_name":"PT DANUSARI MITRA SEJAHTERA (DMS)","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Muhamad Cahyo Wicaksono","reply_count":0,"assignees":[{"type":"employee","value":"4","display_name":"Muhamad Cahyo Wicaksono"},{"type":"role","value":"noc","display_name":"NOC"}]}