Ticket / PT DANUSARI MITRA SEJAHTERA (DMS)
MENGECEK LINK WEBSITE YANG TIDAK BISA DI AKSES
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 236Closed 232Resolved 3
Meta
Customer PT DANUSARI MITRA SEJAHTERA (DMS)Status closedPattern ONU online but no internet
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1273 | closed | SETTING MODEM DI LOKASI CUSTOMER AN NURUL KHOERUNNISA |
| #1266 | closed | PORT PCI LAN CARD MATI PADA PC SERVER |
| #1253 | closed | PEMASANGAN POWER SUPPLY OLT ZTE C320 LALADON |
| #1248 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1247 | closed | PPPOE OFF PADA OLT ISP-BJD-RAFALLD-C-01 |
| #1246 | closed | PENGECEKAN DAN PERBAIKAN ODC OC.15.1/16 - BENDUNGAN |
| #1228 | open | PENGECEKAN PERANGKAT ROUDUS TRENGGALEK |
| #1217 | closed | KONEKSI STUCK - Z3 14/09/26 |
| #1216 | closed | KONEKSI DOWN - SMKN 1 GUNUNG PUTRI |
| #1214 | closed | PENGECEKAN WEBSITE PT DMS 17/08/2026 |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1215 | closed | KONEKSI LAMBAT - PT DMS 20/09/26 |
| #1214 | closed | PENGECEKAN WEBSITE PT DMS 17/08/2026 |
| #1213 | closed | PENGECEKAN WEBSITE PT DMS 16/08/2026 |
| #1212 | closed | MANAGE SERVICE PT DANUSARI MITRA SEJAHTERA 10/09/26 |
| #1211 | closed | PENGECEKAN WEBSITE PT DMS 07/09/2026 |
| #892 | closed | MANAGE SERVICE - PT DANUSARI MITRA SEJAHTERA |
| #483 | closed | PERBAIKAN CORPORATE - PT DANUSARI MITRA SEJAHTERA |
| #177 | closed | PERMASALAHAN PADA AKSES CORETAX |
| #48 | closed | PENGECEKAN LINK WEB YANG TIDAK BISA DIAKSES |
Raw JSON
{"id":81,"customer_id":29,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":4,"assigned_role":"noc","request_by":"ZULFADLI","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"MENGECEK LINK WEBSITE YANG TIDAK BISA DI AKSES","description":"<ul>\r\n<li>Mengecek link oss.go.id yang tidak bisa diakses di DMS yang sebelumnya lewat jaringan rafatek, setelah di arahkan ke Telkom di PTP DMS website tersebut bisa diakses dengan test VPN ke lokasi.</li>\r\n<li>Setelah itu menginfokan kembali ke user untuk mengakses ulang webnya</li>\r\n<li><img class=\"aligncenter\" style=\"max-width: 100%;height: 333px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/laporan-11-feb-26-7.jpg.png\" alt=\"Attachment\" width=\"867\" /></li>\r\n<li><img class=\"aligncenter\" style=\"max-width: 100%;height: 436px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/laporan-11-feb-26-6.jpg.png\" alt=\"Attachment\" width=\"1074\" /></li>\r\n</ul>","status":"closed","priority":"medium","created_by":4,"created_at":"2026-02-11 22:29:46","updated_at":"2026-02-18 16:53:05","last_activity":"2026-02-18 16:53:05","company_name":"PT DANUSARI MITRA SEJAHTERA (DMS)","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Muhamad Cahyo Wicaksono","reply_count":0,"assignees":[{"type":"employee","value":"4","display_name":"Muhamad Cahyo Wicaksono"},{"type":"role","value":"noc","display_name":"NOC"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/laporan-11-feb-26-7.jpg.png, http://portaljagad.rafatek.net/wp-content/uploads/2026/02/laporan-11-feb-26-6.jpg.png","replies":[]}