Ticket / PT DANUSARI MITRA SEJAHTERA (DMS)
MENGECEK LINK WEBSITE YANG TIDAK BISA DI AKSES
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 206Closed 200Resolved 3
Meta
Customer PT DANUSARI MITRA SEJAHTERA (DMS)Status closedPattern ONU online but no internet
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1030 | in_progress | PERBAIKAN JALUR PON 10 PENGKOLAN |
| #1026 | closed | PERBAIKAN BROADBAND A/N ADE LILIS ROHANA |
| #1025 | in_progress | ONU HUBIN dan PERPUSTAKAAN |
| #1016 | closed | PERBAIKAN BROADBAND A/N LILIS ROHANA |
| #1015 | in_progress | PERBAIKAN BROADBAND A/N ANDRIYANA/NUNUNG |
| #1010 | closed | PERBAIKAN BROADBAND A/N SUMARNI PUPUT |
| #1009 | closed | PERBAIKAN BROADBAND A/N LUSI YANTI |
| #1008 | closed | PERBAIKAN BROADBAND A/N MELA AYU LESTARI |
| #1005 | closed | PERBAIKAN BROADBAND A/N AMINATUL ROSIDAH |
| #1001 | closed | PERBAIKAN BROADBAND A/N NURHANI SUPANGKAT |
Raw JSON
{"id":81,"customer_id":29,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":4,"assigned_role":"noc","request_by":"ZULFADLI","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"MENGECEK LINK WEBSITE YANG TIDAK BISA DI AKSES","description":"<ul>\r\n<li>Mengecek link oss.go.id yang tidak bisa diakses di DMS yang sebelumnya lewat jaringan rafatek, setelah di arahkan ke Telkom di PTP DMS website tersebut bisa diakses dengan test VPN ke lokasi.</li>\r\n<li>Setelah itu menginfokan kembali ke user untuk mengakses ulang webnya</li>\r\n<li><img class=\"aligncenter\" style=\"max-width: 100%;height: 333px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/laporan-11-feb-26-7.jpg.png\" alt=\"Attachment\" width=\"867\" /></li>\r\n<li><img class=\"aligncenter\" style=\"max-width: 100%;height: 436px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/laporan-11-feb-26-6.jpg.png\" alt=\"Attachment\" width=\"1074\" /></li>\r\n</ul>","status":"closed","priority":"medium","created_by":4,"created_at":"2026-02-11 22:29:46","updated_at":"2026-02-18 16:53:05","last_activity":"2026-02-18 16:53:05","company_name":"PT DANUSARI MITRA SEJAHTERA (DMS)","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Muhamad Cahyo Wicaksono","reply_count":0,"assignees":[{"type":"employee","value":"4","display_name":"Muhamad Cahyo Wicaksono"},{"type":"role","value":"noc","display_name":"NOC"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/laporan-11-feb-26-7.jpg.png, http://portaljagad.rafatek.net/wp-content/uploads/2026/02/laporan-11-feb-26-6.jpg.png","replies":[]}