Ticket / PT DANUSARI MITRA SEJAHTERA (DMS)
PENGECEKAN WEBSITE PT DMS 16/08/2026
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 236Closed 232Resolved 3
Meta
Customer PT DANUSARI MITRA SEJAHTERA (DMS)Status closedPattern ONU online but no internet
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1273 | closed | SETTING MODEM DI LOKASI CUSTOMER AN NURUL KHOERUNNISA |
| #1266 | closed | PORT PCI LAN CARD MATI PADA PC SERVER |
| #1253 | closed | PEMASANGAN POWER SUPPLY OLT ZTE C320 LALADON |
| #1248 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1247 | closed | PPPOE OFF PADA OLT ISP-BJD-RAFALLD-C-01 |
| #1246 | closed | PENGECEKAN DAN PERBAIKAN ODC OC.15.1/16 - BENDUNGAN |
| #1228 | open | PENGECEKAN PERANGKAT ROUDUS TRENGGALEK |
| #1217 | closed | KONEKSI STUCK - Z3 14/09/26 |
| #1216 | closed | KONEKSI DOWN - SMKN 1 GUNUNG PUTRI |
| #1214 | closed | PENGECEKAN WEBSITE PT DMS 17/08/2026 |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1215 | closed | KONEKSI LAMBAT - PT DMS 20/09/26 |
| #1214 | closed | PENGECEKAN WEBSITE PT DMS 17/08/2026 |
| #1212 | closed | MANAGE SERVICE PT DANUSARI MITRA SEJAHTERA 10/09/26 |
| #1211 | closed | PENGECEKAN WEBSITE PT DMS 07/09/2026 |
| #892 | closed | MANAGE SERVICE - PT DANUSARI MITRA SEJAHTERA |
| #483 | closed | PERBAIKAN CORPORATE - PT DANUSARI MITRA SEJAHTERA |
| #177 | closed | PERMASALAHAN PADA AKSES CORETAX |
| #81 | closed | MENGECEK LINK WEBSITE YANG TIDAK BISA DI AKSES |
| #48 | closed | PENGECEKAN LINK WEB YANG TIDAK BISA DIAKSES |
Raw JSON
{"id":1213,"customer_id":29,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":32,"assigned_role":"","request_by":"ZULFADLI","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"PENGECEKAN WEBSITE PT DMS 16/08/2026","description":"<ul>\r\n<li>Menerima informasi bahwa koneksi ke zeus.accurate.id bermasalah</li>\r\n</ul>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/09/Screenshot-2026-09-27-212525.png\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p> </p>","status":"closed","priority":"medium","created_by":22,"created_at":"2026-09-27 21:26:15","updated_at":"2026-09-30 10:45:41","last_activity":"2026-09-30 10:45:41","company_name":"PT DANUSARI MITRA SEJAHTERA (DMS)","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Afifah Indriyani","reply_count":1,"assignees":[{"type":"employee","value":"32","display_name":"Afifah Indriyani"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/09/Screenshot-2026-09-27-212525.png, https://portaljagad.rafatek.net/wp-content/uploads/2026/09/dms.png","replies":[{"id":2974,"user_id":32,"display_name":"Afifah Indriyani","reply_text":"<ul>\r\n<li>Telah dilakukan pengecekan oleh tim NOC</li>\r\n<li>Dilakukan peralihan routing ke arah website tersebut, saat ini sudah dapat digunakan kembali</li>\r\n</ul>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/09/dms.png\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p> </p>","created_at":"2026-09-30 10:45:30"}]}