Ticket / PT DANUSARI MITRA SEJAHTERA (DMS)
PERMASALAHAN PADA AKSES CORETAX
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 68Closed 64Resolved 1
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Customer PT DANUSARI MITRA SEJAHTERA (DMS)Status closedPattern General connectivity / misc
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #713 | open | PERBAIKAN BROADBAND - MIRANTI BARA MALIK |
| #712 | in_progress | PENARIKAN KABEL 12CORE DI PENGKOLAN SINBAR |
| #707 | in_progress | REQUEST PEMINDAHAN PERANGKAT A/N M AUFA AKMAL |
| #698 | closed | PEMINDAHAN LOKASI MODEM |
| #674 | closed | KONEKSI OFFLINE M AUFA AKMAL |
| #673 | closed | PEMBUATAN LAPORAN MONITORING DAN PERFORMA JARINGAN PPKS - PERIODE MEI |
| #672 | closed | PENGECEKAN CUSTOMER BROADBAND A/N LUTHFI HERAWATI |
| #665 | closed | PERBAIKAN MITRA CISASAH |
| #653 | closed | PERBAIKAN KONEKSI ERROR A/N M AUFA AKMAL |
| #648 | closed | Rekapitulasi dan Analisis Permasalahan Periode Mei 2026 |
Raw JSON
{"id":177,"customer_id":29,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":6,"assigned_role":"","request_by":"ZULFADLI","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"PERMASALAHAN PADA AKSES CORETAX","description":"<p>Mendapatkan laporan dari pak zul fadli jika menggunakan koneksi rafatek coretax sulit di akses<br />Meminta bantuan tim untuk melakukan pengecekan</p>","status":"closed","priority":"medium","created_by":8,"created_at":"2026-02-27 15:19:56","updated_at":"2026-02-28 10:32:22","last_activity":"2026-02-28 10:32:22","company_name":"PT DANUSARI MITRA SEJAHTERA (DMS)","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Tamri Ramadhan","reply_count":7,"assignees":[{"type":"employee","value":"6","display_name":"Tamri Ramadhan"}]}