Ticket / ADINDA NURUL FADILAH
PERBAIKAN KONEKSI ON-OFF A/N ADINDA NURUL FADILAH
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 667Closed 636Resolved 12
Meta
Customer ADINDA NURUL FADILAHStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1304 | in_progress | MODEM LOSS A/N NINING SUNINGSIH |
| #1303 | open | Modem mmengalami LOSS A/N ATIK NIRMALASARI |
| #1302 | open | Modem mmengalami LOSS A/N AHMAD PRIYANTO |
| #1301 | in_progress | MODEM LOSS A/N CHOIRIAH HERMAWAN |
| #1299 | in_progress | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1298 | closed | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1297 | in_progress | MODEM LOSS AN MOCH RIZKI |
| #1296 | in_progress | MODEM LOSS AN SINTA DELLA |
| #1295 | in_progress | MODEM LOSS AN POS PONDOK KENCANA |
| #1292 | closed | MAIN LINK DOWN ALAMNGARIUNG RESORT |
Raw JSON
{"id":976,"customer_id":467,"ticket_type":"broadband","eyzet_customer_id":"122026070010@sinbar.net","eyzet_customer_name":"ADINDA NURUL FADILAH","employee_id":34,"assigned_role":"subscriber","request_by":"ADINDA NURUL FADILAH","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"PERBAIKAN KONEKSI ON-OFF A/N ADINDA NURUL FADILAH","description":"<p>Mendapatkan laporan dari user terkendala koneksi on-off, redaman normal kendala kemungkinan dari modem.</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/07/Screenshot-2026-07-30-at-16.32.00.png\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p> </p>","status":"closed","priority":"medium","created_by":7,"created_at":"2026-07-30 16:34:14","updated_at":"2026-07-31 07:52:51","last_activity":"2026-07-31 07:52:51","company_name":"ADINDA NURUL FADILAH","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"rahmat hidayat","reply_count":1,"assignees":[{"type":"employee","value":"34","display_name":"rahmat hidayat"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/07/Screenshot-2026-07-30-at-16.32.00.png","replies":[{"id":1844,"user_id":32,"display_name":"Afifah Indriyani","reply_text":"<ul>\r\n<li>Koneksi ON-OFF dikarenakan ada maintenance dari server</li>\r\n<li>Saat ini koneksi sudah normal kembali</li>\r\n</ul>","created_at":"2026-07-31 07:52:43"}]}