Ticket / ADINDA NURUL FADILAH

PERBAIKAN KONEKSI ON-OFF A/N ADINDA NURUL FADILAH

Pattern stats, related by pattern, related by customer, raw ticket payload.

Pattern stats

Total 471Closed 449Resolved 12

Meta

Customer ADINDA NURUL FADILAHStatus closedPattern LOS / optical power high attenuation

Related by pattern

IDStatusSubject
#1031openPERBAIKAN REDAMAN TINGGI A/N NENG IDA
#1028openPERBAIKAN ODP LOSS 7.2.6/8
#1027openPERBAIKAN MODEM A/N MUHAMMAD ROHMAN
#1024closedPERBAIKAN BROADBAND A/N OCIH ABIZAR
#1023in_progressPERBAIKAN BROADBAND A/N SRI ARIANTI
#1022in_progressPERBAIKAN BROADBAND A/N FERA ERLINDA
#1021closedPERBAIKAN BROADBAND A/N TRI BUNGA Y
#1020closedPERBAIKAN BROADBAND A/N Lusi Yanti
#1019in_progressPERBAIKAN BROADBAND A/N ROSITA SUDIRJA
#1018closedPERBAIKAN BROADBAND A/N WIDYAWATI CS

Related by customer

IDStatusSubject
#816closedINSTALASI BROADBAND - ADINDA NURUL FADILAH

Raw JSON

{"id":976,"customer_id":467,"ticket_type":"broadband","eyzet_customer_id":"122026070010@sinbar.net","eyzet_customer_name":"ADINDA NURUL FADILAH","employee_id":34,"assigned_role":"subscriber","request_by":"ADINDA NURUL FADILAH","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"PERBAIKAN KONEKSI ON-OFF A/N ADINDA NURUL FADILAH","description":"<p>Mendapatkan laporan dari user terkendala koneksi on-off, redaman normal kendala kemungkinan dari modem.</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/07/Screenshot-2026-07-30-at-16.32.00.png\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p>&nbsp;</p>","status":"closed","priority":"medium","created_by":7,"created_at":"2026-07-30 16:34:14","updated_at":"2026-07-31 07:52:51","last_activity":"2026-07-31 07:52:51","company_name":"ADINDA NURUL FADILAH","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"rahmat hidayat","reply_count":1,"assignees":[{"type":"employee","value":"34","display_name":"rahmat hidayat"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/07/Screenshot-2026-07-30-at-16.32.00.png","replies":[{"id":1844,"user_id":32,"display_name":"Afifah Indriyani","reply_text":"<ul>\r\n<li>Koneksi ON-OFF dikarenakan ada maintenance dari server</li>\r\n<li>Saat ini koneksi sudah normal kembali</li>\r\n</ul>","created_at":"2026-07-31 07:52:43"}]}