Ticket / NINING SUNINGSIH
MODEM LOSS A/N NINING SUNINGSIH
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 667Closed 636Resolved 12
Meta
Customer NINING SUNINGSIHStatus in_progressPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1303 | open | Modem mmengalami LOSS A/N ATIK NIRMALASARI |
| #1302 | open | Modem mmengalami LOSS A/N AHMAD PRIYANTO |
| #1301 | in_progress | MODEM LOSS A/N CHOIRIAH HERMAWAN |
| #1299 | in_progress | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1298 | closed | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1297 | in_progress | MODEM LOSS AN MOCH RIZKI |
| #1296 | in_progress | MODEM LOSS AN SINTA DELLA |
| #1295 | in_progress | MODEM LOSS AN POS PONDOK KENCANA |
| #1292 | closed | MAIN LINK DOWN ALAMNGARIUNG RESORT |
| #1291 | closed | MODEM LOSS A/N FARISA NOVIYANTI |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1227 | closed | PERBAIKAN MODEM LOSS A/N NINING SUNINGSIH |
Raw JSON
{"id":1304,"customer_id":667,"ticket_type":"broadband","eyzet_customer_id":"122026080213","eyzet_customer_name":"NINING SUNINGSIH","employee_id":14,"assigned_role":"","request_by":"NINING SUNINGSIH","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"MODEM LOSS A/N NINING SUNINGSIH","description":"<ul>\r\n<li>Menerima informasi dari customer bahwa lampu modem menyala merah</li>\r\n<li>Saat di cek melalui eyzet, customer terpantau offline</li>\r\n</ul>","status":"in_progress","priority":"medium","created_by":32,"created_at":"2026-10-05 14:07:45","updated_at":"2026-10-05 21:11:34","last_activity":"2026-10-05 14:08:13","company_name":"NINING SUNINGSIH","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"In Progress","employee_name":"Ronald Maradona","reply_count":2,"assignees":[{"type":"employee","value":"14","display_name":"Ronald Maradona"}],"images":"","replies":[{"id":3181,"user_id":32,"display_name":"Afifah Indriyani","reply_text":"<strong>Schedule Created</strong><br>• Scheduled Date: October 5, 2026 2:30 pm<br>• Created By: Afifah Indriyani<br>• Assigned To: Ronald Maradona<br>• Status: changed from Open to In Progress","created_at":"2026-10-05 14:08:13"},{"id":3204,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal October 6, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-10-05 21:11:34"}]}