Ticket / ATIK NIRMALASARI
Modem mmengalami LOSS A/N ATIK NIRMALASARI
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 667Closed 636Resolved 12
Meta
Customer ATIK NIRMALASARIStatus openPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1304 | in_progress | MODEM LOSS A/N NINING SUNINGSIH |
| #1302 | open | Modem mmengalami LOSS A/N AHMAD PRIYANTO |
| #1301 | in_progress | MODEM LOSS A/N CHOIRIAH HERMAWAN |
| #1299 | in_progress | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1298 | closed | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1297 | in_progress | MODEM LOSS AN MOCH RIZKI |
| #1296 | in_progress | MODEM LOSS AN SINTA DELLA |
| #1295 | in_progress | MODEM LOSS AN POS PONDOK KENCANA |
| #1292 | closed | MAIN LINK DOWN ALAMNGARIUNG RESORT |
| #1291 | closed | MODEM LOSS A/N FARISA NOVIYANTI |
Raw JSON
{"id":1303,"customer_id":718,"ticket_type":"broadband","eyzet_customer_id":"22131t63o6","eyzet_customer_name":"ATIK NIRMALASARI","employee_id":16,"assigned_role":"subscriber","request_by":"ATIK NIRMALASARI","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"Modem mmengalami LOSS A/N ATIK NIRMALASARI","description":"<p>- Mendapatkan laporan, tidak ada internet <br />- Kondisi modem tidak ada internet</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/10/brave_screenshot_billing.eyzet_.io-7.png\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p>- Dilakukan pengecekan eyzet Optical tidak terbaca status offline</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/10/WhatsApp-Image-2026-10-05-at-10.47.03.jpeg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p> </p>","status":"open","priority":"medium","created_by":32,"created_at":"2026-10-05 10:49:47","updated_at":"2026-10-05 10:49:47","last_activity":"2026-10-05 10:49:47","company_name":"ATIK NIRMALASARI","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Open","employee_name":"M Fikri Firdaus","reply_count":0,"assignees":[{"type":"employee","value":"16","display_name":"M Fikri Firdaus"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/10/brave_screenshot_billing.eyzet_.io-7.png, https://portaljagad.rafatek.net/wp-content/uploads/2026/10/WhatsApp-Image-2026-10-05-at-10.47.03.jpeg","replies":[]}