Ticket / ATIK NIRMALASARI
PERBAIKAN A/N ATIK NIRMALASARI
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 667Closed 636Resolved 12
Meta
Customer ATIK NIRMALASARIStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1304 | in_progress | MODEM LOSS A/N NINING SUNINGSIH |
| #1303 | open | Modem mmengalami LOSS A/N ATIK NIRMALASARI |
| #1302 | open | Modem mmengalami LOSS A/N AHMAD PRIYANTO |
| #1301 | in_progress | MODEM LOSS A/N CHOIRIAH HERMAWAN |
| #1299 | in_progress | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1298 | closed | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1297 | in_progress | MODEM LOSS AN MOCH RIZKI |
| #1296 | in_progress | MODEM LOSS AN SINTA DELLA |
| #1295 | in_progress | MODEM LOSS AN POS PONDOK KENCANA |
| #1292 | closed | MAIN LINK DOWN ALAMNGARIUNG RESORT |
Raw JSON
{"id":1116,"customer_id":597,"ticket_type":"broadband","eyzet_customer_id":"22131t63o6@xtn.net","eyzet_customer_name":"ATIK NIRMALASARI","employee_id":16,"assigned_role":"subscriber","request_by":"ATIK NIRMALASARI","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"PERBAIKAN A/N ATIK NIRMALASARI","description":"<p>MODEM LOSS</p>","status":"closed","priority":"medium","created_by":5,"created_at":"2026-09-24 09:14:20","updated_at":"2026-09-25 15:32:09","last_activity":"2026-09-25 15:32:09","company_name":"ATIK NIRMALASARI","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"M Fikri Firdaus","reply_count":3,"assignees":[{"type":"employee","value":"16","display_name":"M Fikri Firdaus"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/09/118655.jpg","replies":[{"id":2700,"user_id":5,"display_name":"Muhammad Naufal Iskandar","reply_text":"<strong>Schedule Created</strong><br>• Scheduled Date: September 24, 2026 9:23 am<br>• Created By: Muhammad Naufal Iskandar<br>• Assigned To: M Fikri Firdaus, TS<br>• Status: changed from Open to In Progress","created_at":"2026-09-24 09:23:30"},{"id":2711,"user_id":14,"display_name":"Ronald Maradona","reply_text":"<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/09/118655.jpg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" />kabel piktael banding , sambung ulang dan upgrade modem</p>","created_at":"2026-09-24 11:46:31"},{"id":2736,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal September 25, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-09-24 21:11:32"}]}