Ticket / Internal Ticket
PENARIKAN KABEL ODP 14.1.7
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 114Closed 106Resolved 1
Meta
Customer Internal TicketStatus in_progressPattern General connectivity / misc
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1286 | open | GANTI ADAPTOR AN LIANAH |
| #1272 | in_progress | GANTI MODEM A//N ADINDA NURUL FADILAH |
| #1250 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1212 | closed | MANAGE SERVICE PT DANUSARI MITRA SEJAHTERA 10/09/26 |
| #1202 | closed | PERBAIKAN OP.5.1.12 KP SAWAH |
| #1201 | closed | PERBAIKAN OP.16.1.3/8 GG AMIL |
| #1196 | closed | MASUKAN KATASANDI AN Adi Tarmiadi |
| #1157 | closed | PERBAIKAN ODP 3.1.2, 3.1.3, 3.1.7 PONDOK KENCANA |
| #1155 | closed | PERBAIKAN ODP OFFLINE 3.1.7/8 PONDOK KENCANA |
| #1124 | closed | PERBAIKAN BROADBAND A/NH. SAEPULLAH S.H.I |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1300 | in_progress | PERBAIKAN BACKBONE NAGRAK TO KATULAMPA |
| #1298 | closed | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1295 | in_progress | MODEM LOSS AN POS PONDOK KENCANA |
| #1253 | closed | PEMASANGAN POWER SUPPLY OLT ZTE C320 LALADON |
| #1252 | closed | JALUR IATECH KEARAH KARADENAN PUTUS |
| #1250 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1248 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1247 | closed | PPPOE OFF PADA OLT ISP-BJD-RAFALLD-C-01 |
| #1246 | closed | PENGECEKAN DAN PERBAIKAN ODC OC.15.1/16 - BENDUNGAN |
| #1208 | closed | MODEM LOSS AN UMAS |
Raw JSON
{"id":1294,"customer_id":0,"ticket_type":"broadband","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":16,"assigned_role":"subscriber","request_by":"Customer","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"PENARIKAN KABEL ODP 14.1.7","description":"<ul>\r\n \t<li>Perlu di lakukan penarikan</li>\r\n \t<li>Masalah pada kabel</li>\r\n</ul>","status":"in_progress","priority":"critical","created_by":33,"created_at":"2026-10-04 22:01:25","updated_at":"2026-10-05 21:11:34","last_activity":"2026-10-05 08:22:00","company_name":"","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"In Progress","employee_name":"M Fikri Firdaus","reply_count":2,"assignees":[{"type":"employee","value":"16","display_name":"M Fikri Firdaus"},{"type":"employee","value":"34","display_name":"rahmat hidayat"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"","replies":[{"id":3177,"user_id":32,"display_name":"Afifah Indriyani","reply_text":"<strong>Schedule Created</strong><br>• Scheduled Date: October 5, 2026 9:00 am<br>• Created By: Afifah Indriyani<br>• Assigned To: M Fikri Firdaus, rahmat hidayat, TS<br>• Status: changed from Open to In Progress","created_at":"2026-10-05 08:22:00"},{"id":3197,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal October 6, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-10-05 21:11:34"}]}