Ticket / Internal Ticket

PEMASANGAN POWER SUPPLY OLT ZTE C320 LALADON

Pattern stats, related by pattern, related by customer, raw ticket payload.

Pattern stats

Total 236Closed 232Resolved 3

Meta

Customer Internal TicketStatus closedPattern ONU online but no internet

Related by pattern

IDStatusSubject
#1273closedSETTING MODEM DI LOKASI CUSTOMER AN NURUL KHOERUNNISA
#1266closedPORT PCI LAN CARD MATI PADA PC SERVER
#1248closedPERBAIKAN OC.11.1/16 - SINBAR-ASPOL
#1247closedPPPOE OFF PADA OLT ISP-BJD-RAFALLD-C-01
#1246closedPENGECEKAN DAN PERBAIKAN ODC OC.15.1/16 - BENDUNGAN
#1228openPENGECEKAN PERANGKAT ROUDUS TRENGGALEK
#1217closedKONEKSI STUCK - Z3 14/09/26
#1216closedKONEKSI DOWN - SMKN 1 GUNUNG PUTRI
#1214closedPENGECEKAN WEBSITE PT DMS 17/08/2026
#1213closedPENGECEKAN WEBSITE PT DMS 16/08/2026

Related by customer

IDStatusSubject
#1300in_progressPERBAIKAN BACKBONE NAGRAK TO KATULAMPA
#1298closedMODEM LOSS AN FAYZA NURSALSABILA PUTRI
#1295in_progressMODEM LOSS AN POS PONDOK KENCANA
#1294in_progressPENARIKAN KABEL ODP 14.1.7
#1252closedJALUR IATECH KEARAH KARADENAN PUTUS
#1250closedPERBAIKAN OC.11.1/16 - SINBAR-ASPOL
#1248closedPERBAIKAN OC.11.1/16 - SINBAR-ASPOL
#1247closedPPPOE OFF PADA OLT ISP-BJD-RAFALLD-C-01
#1246closedPENGECEKAN DAN PERBAIKAN ODC OC.15.1/16 - BENDUNGAN
#1208closedMODEM LOSS AN UMAS

Raw JSON

{"id":1253,"customer_id":0,"ticket_type":"internal","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":22,"assigned_role":"noc","request_by":"Internal Staff","topic_id":1,"subtopic_id":0,"channel_id":4,"subject":"PEMASANGAN POWER SUPPLY OLT ZTE C320 LALADON","description":"<p>Saat ini power supply baru sudah dipasang dan kondisi olt sudah up, dan masih dalam pemantauan team</p>\r\n<p>&nbsp;</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/09/SSS.jpeg\" border=\"0\" alt=\"Attachment\" width=\"528\" style=\"max-width: 100%;height: 704px\" /></p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/09/WhatsApp-Image-2026-09-30-at-19.14.35.jpeg\" border=\"0\" alt=\"Attachment\" width=\"542\" style=\"max-width: 100%;height: 723px\" /></p>\r\n<p>&nbsp;</p>\r\n<p>&nbsp;</p>","status":"closed","priority":"medium","created_by":5,"created_at":"2026-09-30 19:18:42","updated_at":"2026-09-30 19:19:41","last_activity":"2026-09-30 19:19:41","company_name":"","topic_name":"Technical","subtopic_name":"","channel_name":"Direct Info","status_label":"Closed","employee_name":"Noc Rafatek","reply_count":0,"assignees":[{"type":"employee","value":"22","display_name":"Noc Rafatek"},{"type":"role","value":"noc","display_name":"NOC"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/09/SSS.jpeg, https://portaljagad.rafatek.net/wp-content/uploads/2026/09/WhatsApp-Image-2026-09-30-at-19.14.35.jpeg","replies":[]}