Ticket / Internal Ticket

UI PORTAL BELUM RESPONSIVE DI MOBILE

Pattern stats, related by pattern, related by customer, raw ticket payload.

Pattern stats

Total 206Closed 200Resolved 3

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Customer Internal TicketStatus closedPattern ONU online but no internet

Related by pattern

IDStatusSubject
#1030in_progressPERBAIKAN JALUR PON 10 PENGKOLAN
#1026closedPERBAIKAN BROADBAND A/N ADE LILIS ROHANA
#1025in_progressONU HUBIN dan PERPUSTAKAAN
#1016closedPERBAIKAN BROADBAND A/N LILIS ROHANA
#1015in_progressPERBAIKAN BROADBAND A/N ANDRIYANA/NUNUNG
#1010closedPERBAIKAN BROADBAND A/N SUMARNI PUPUT
#1009closedPERBAIKAN BROADBAND A/N LUSI YANTI
#1008closedPERBAIKAN BROADBAND A/N MELA AYU LESTARI
#1005closedPERBAIKAN BROADBAND A/N AMINATUL ROSIDAH
#1001closedPERBAIKAN BROADBAND A/N NURHANI SUPANGKAT

Related by customer

IDStatusSubject
#1030in_progressPERBAIKAN JALUR PON 10 PENGKOLAN
#1028closedPERBAIKAN ODP LOSS 7.2.6/8
#1013closedMODEM LOSS - A/N AHMAD AFFAN
#1011closedPERBAIKAN ODP OFFLINE 16.1.3/8
#993closedMODEM LOSS - A/N AHMAD SANTIAJI
#985closedPERBAIKAN ODP REDAMAN TINGGI 2.1.3/8
#984closedPENGECEKAN BACKBONE LALADON TO SINBAR
#970closedRO, SW DOWN - BANTAR KEMANG
#969closedSURVEI LOKASI BARU POP PADJAJARAN
#965closedODP REDAMAN TINGGI - 2.1.3 BUKIT ASRI

Raw JSON

{"id":9,"customer_id":0,"ticket_type":"internal","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":0,"assigned_role":"administrator","request_by":"Internal Staff","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"UI PORTAL BELUM RESPONSIVE DI MOBILE","description":"<p>Pada tampilan mobile/android ui tidak rapih/tidak responsive pada beberapa menu/page seperti create tiket dan report</p>\r\n<p style=\"text-align: center\"><img class=\"\" style=\"max-width: 100%;height: 727px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/Screenshot-2026-02-03-at-9.09.05-AM.png\" alt=\"Attachment\" width=\"360\" /></p>","status":"closed","priority":"medium","created_by":3,"created_at":"2026-02-03 09:11:42","updated_at":"2026-02-18 16:53:05","last_activity":"2026-02-18 16:53:05","company_name":"","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"","reply_count":2,"assignees":[],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/Screenshot-2026-02-03-at-9.09.05-AM.png, http://portaljagad.rafatek.net/wp-content/uploads/2026/02/CleanShot-2026-02-03-at-09.42.48@2x.png","replies":[{"id":8,"user_id":1,"display_name":"fatwarachman","reply_text":"<p>Sudah dilakukan update untuk permasalahan responsivitas pada form pembuatan tiket. silahkan dicoba kembali</p>\r\n<p><img class=\"aligncenter\" style=\"max-width: 100%;height: 1693px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/CleanShot-2026-02-03-at-09.42.48@2x.png\" alt=\"Attachment\" width=\"370\" /></p>","created_at":"2026-02-03 09:43:56"},{"id":9,"user_id":3,"display_name":"Chairul Syawal","reply_text":"<p>Baik terimakasih pak</p>\r\n<p>&nbsp;</p>","created_at":"2026-02-03 10:03:18"}]}