Ticket / Internal Ticket
PENGIRIMAN BILLING PERTAMA CUSTOMER HOME
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 4Closed 4Resolved 0
Meta
Customer Internal TicketStatus closedPattern Billing / isolir / payment
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #930 | closed | PERBAIKAN BROADBAND - YULIANTO KALINGGA |
| #530 | closed | PEMBUATAN BILLING CORPORATE |
| #29 | closed | Pembayaran user broadband atas nama hani farikhi |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1030 | in_progress | PERBAIKAN JALUR PON 10 PENGKOLAN |
| #1028 | closed | PERBAIKAN ODP LOSS 7.2.6/8 |
| #1013 | closed | MODEM LOSS - A/N AHMAD AFFAN |
| #1011 | closed | PERBAIKAN ODP OFFLINE 16.1.3/8 |
| #993 | closed | MODEM LOSS - A/N AHMAD SANTIAJI |
| #985 | closed | PERBAIKAN ODP REDAMAN TINGGI 2.1.3/8 |
| #984 | closed | PENGECEKAN BACKBONE LALADON TO SINBAR |
| #970 | closed | RO, SW DOWN - BANTAR KEMANG |
| #969 | closed | SURVEI LOKASI BARU POP PADJAJARAN |
| #965 | closed | ODP REDAMAN TINGGI - 2.1.3 BUKIT ASRI |
Raw JSON
{"id":532,"customer_id":0,"ticket_type":"internal","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":8,"assigned_role":"cs","request_by":"Internal Staff","topic_id":2,"subtopic_id":0,"channel_id":1,"subject":"PENGIRIMAN BILLING PERTAMA CUSTOMER HOME","description":"<p>Mengirimkan reminder kepada seluruh customer home </p>","status":"closed","priority":"medium","created_by":8,"created_at":"2026-05-01 02:11:07","updated_at":"2026-05-05 17:35:44","last_activity":"2026-05-05 17:35:44","company_name":"","topic_name":"Billing","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Ardani Sadid Khairullah","reply_count":2,"assignees":[{"type":"employee","value":"8","display_name":"Ardani Sadid Khairullah"},{"type":"role","value":"cs","display_name":"CS"}],"images":"","replies":[{"id":833,"user_id":8,"display_name":"Ardani Sadid Khairullah","reply_text":"Sudah dilakukan pengiriman reminder untuk 300 customer pada sabtu 2 Mei 2026","created_at":"2026-05-03 21:50:04"},{"id":843,"user_id":8,"display_name":"Ardani Sadid Khairullah","reply_text":"Sudah selesai mengirimkan reminder ke semua customer broadband","created_at":"2026-05-05 17:35:37"}]}