Ticket / Internal Ticket

PENGIRIMAN BILLING PERTAMA CUSTOMER HOME

Pattern stats, related by pattern, related by customer, raw ticket payload.

Pattern stats

Total 4Closed 4Resolved 0

Meta

Customer Internal TicketStatus closedPattern Billing / isolir / payment

Related by pattern

IDStatusSubject
#930closedPERBAIKAN BROADBAND - YULIANTO KALINGGA
#530closedPEMBUATAN BILLING CORPORATE
#29closedPembayaran user broadband atas nama hani farikhi

Related by customer

IDStatusSubject
#1300in_progressPERBAIKAN BACKBONE NAGRAK TO KATULAMPA
#1298closedMODEM LOSS AN FAYZA NURSALSABILA PUTRI
#1295in_progressMODEM LOSS AN POS PONDOK KENCANA
#1294in_progressPENARIKAN KABEL ODP 14.1.7
#1253closedPEMASANGAN POWER SUPPLY OLT ZTE C320 LALADON
#1252closedJALUR IATECH KEARAH KARADENAN PUTUS
#1250closedPERBAIKAN OC.11.1/16 - SINBAR-ASPOL
#1248closedPERBAIKAN OC.11.1/16 - SINBAR-ASPOL
#1247closedPPPOE OFF PADA OLT ISP-BJD-RAFALLD-C-01
#1246closedPENGECEKAN DAN PERBAIKAN ODC OC.15.1/16 - BENDUNGAN

Raw JSON

{"id":532,"customer_id":0,"ticket_type":"internal","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":8,"assigned_role":"cs","request_by":"Internal Staff","topic_id":2,"subtopic_id":0,"channel_id":1,"subject":"PENGIRIMAN BILLING PERTAMA CUSTOMER HOME","description":"<p>Mengirimkan reminder kepada seluruh customer home </p>","status":"closed","priority":"medium","created_by":8,"created_at":"2026-05-01 02:11:07","updated_at":"2026-05-05 17:35:44","last_activity":"2026-05-05 17:35:44","company_name":"","topic_name":"Billing","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Ardani Sadid Khairullah","reply_count":2,"assignees":[{"type":"employee","value":"8","display_name":"Ardani Sadid Khairullah"},{"type":"role","value":"cs","display_name":"CS"}],"images":"","replies":[{"id":833,"user_id":8,"display_name":"Ardani Sadid Khairullah","reply_text":"Sudah dilakukan pengiriman reminder untuk 300 customer pada sabtu 2 Mei 2026","created_at":"2026-05-03 21:50:04"},{"id":843,"user_id":8,"display_name":"Ardani Sadid Khairullah","reply_text":"Sudah selesai mengirimkan reminder ke semua customer broadband","created_at":"2026-05-05 17:35:37"}]}