Ticket / Internal Ticket

PENARIKAN JALUR ODP - PON 2 PAGELARAN

Pattern stats, related by pattern, related by customer, raw ticket payload.

Pattern stats

Total 52Closed 51Resolved 0

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Customer Internal TicketStatus closedPattern Backbone cable / fiber cut

Related by pattern

IDStatusSubject
#1300in_progressPERBAIKAN BACKBONE NAGRAK TO KATULAMPA
#1252closedJALUR IATECH KEARAH KARADENAN PUTUS
#1251closedPERBAIKAN KABEL PUTUS ALAM NGARIUNG RESORT
#1244closedModem mengalami Redaman Tinggi A/N ASEP HIDAYAT
#1240closedMODEM LOSS - A/N u MUHAMMAD DODI
#1230closedPENGECEKAN BACKBONE WIIKRAMA
#1190closedModem error A/N MUHAMMAD APIPPUDIN (MASJID)
#984closedPENGECEKAN BACKBONE LALADON TO SINBAR
#972closedPENGECEKAN FO CUT DI ALAM NGARIUNG
#968closedKONEKSI ON OFF-AP RUANG KEPSEK

Related by customer

IDStatusSubject
#1300in_progressPERBAIKAN BACKBONE NAGRAK TO KATULAMPA
#1298closedMODEM LOSS AN FAYZA NURSALSABILA PUTRI
#1295in_progressMODEM LOSS AN POS PONDOK KENCANA
#1294in_progressPENARIKAN KABEL ODP 14.1.7
#1253closedPEMASANGAN POWER SUPPLY OLT ZTE C320 LALADON
#1252closedJALUR IATECH KEARAH KARADENAN PUTUS
#1250closedPERBAIKAN OC.11.1/16 - SINBAR-ASPOL
#1248closedPERBAIKAN OC.11.1/16 - SINBAR-ASPOL
#1247closedPPPOE OFF PADA OLT ISP-BJD-RAFALLD-C-01
#1246closedPENGECEKAN DAN PERBAIKAN ODC OC.15.1/16 - BENDUNGAN

Raw JSON

{"id":946,"customer_id":0,"ticket_type":"internal","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":10,"assigned_role":"","request_by":"Internal Staff","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"PENARIKAN JALUR ODP - PON 2 PAGELARAN","description":"<p>Permintaan penarikan jalur backbone dari kantor menuju Taman Pagelaran sebagai persiapan pembangunan jalur ODP dari POP Laladon PON 2</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/07/WhatsApp-Image-2026-07-23-at-21.35.31.jpeg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p>&nbsp;</p>","status":"closed","priority":"medium","created_by":32,"created_at":"2026-07-23 21:36:09","updated_at":"2026-07-27 21:21:57","last_activity":"2026-07-27 21:21:57","company_name":"","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Dede Doni","reply_count":1,"assignees":[{"type":"employee","value":"10","display_name":"Dede Doni"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/07/WhatsApp-Image-2026-07-23-at-21.35.31.jpeg, https://portaljagad.rafatek.net/wp-content/uploads/2026/07/WhatsApp-Image-2026-07-25-at-11.55.00-1.jpeg","replies":[{"id":1801,"user_id":32,"display_name":"Afifah Indriyani","reply_text":"<ul>\r\n<li>Telah dilakukan penarikan jalur baru dari POP LALADON sampai Jl. Belimbing Taman Pagelaran</li>\r\n</ul>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/07/WhatsApp-Image-2026-07-25-at-11.55.00-1.jpeg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p>&nbsp;</p>","created_at":"2026-07-27 21:21:41"}]}