Ticket / Internal Ticket

PENARIKAN JALUR ODP - PON 2 PAGELARAN

Pattern stats, related by pattern, related by customer, raw ticket payload.

Pattern stats

Total 45Closed 45Resolved 0

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Customer Internal TicketStatus closedPattern Backbone cable / fiber cut

Related by pattern

IDStatusSubject
#984closedPENGECEKAN BACKBONE LALADON TO SINBAR
#972closedPENGECEKAN FO CUT DI ALAM NGARIUNG
#968closedKONEKSI ON OFF-AP RUANG KEPSEK
#952closedPENGUKURAN KABEL BACKBONE
#926closedLALADON TO SW SINBAR TERPANTAU DOWN
#764closedPENGECEKAN BACKBONE ABANET TO FINET
#744closedPENGECEKAN JALUR TO KAMPUS NET
#728closedPERBAIKAN REDAMAN TINGGI
#697closedINFRASTRUKTUR KABEL BACKBONE SUNDA KELAPA
#658closedMODEM LOSS A/N SAYIDAH

Related by customer

IDStatusSubject
#1030openPERBAIKAN JALUR PON 10 PENGKOLAN
#1028openPERBAIKAN ODP LOSS 7.2.6/8
#1013closedMODEM LOSS - A/N AHMAD AFFAN
#1011closedPERBAIKAN ODP OFFLINE 16.1.3/8
#993closedMODEM LOSS - A/N AHMAD SANTIAJI
#985closedPERBAIKAN ODP REDAMAN TINGGI 2.1.3/8
#984closedPENGECEKAN BACKBONE LALADON TO SINBAR
#970closedRO, SW DOWN - BANTAR KEMANG
#969closedSURVEI LOKASI BARU POP PADJAJARAN
#965closedODP REDAMAN TINGGI - 2.1.3 BUKIT ASRI

Raw JSON

{"id":946,"customer_id":0,"ticket_type":"internal","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":10,"assigned_role":"","request_by":"Internal Staff","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"PENARIKAN JALUR ODP - PON 2 PAGELARAN","description":"<p>Permintaan penarikan jalur backbone dari kantor menuju Taman Pagelaran sebagai persiapan pembangunan jalur ODP dari POP Laladon PON 2</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/07/WhatsApp-Image-2026-07-23-at-21.35.31.jpeg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p>&nbsp;</p>","status":"closed","priority":"medium","created_by":32,"created_at":"2026-07-23 21:36:09","updated_at":"2026-07-27 21:21:57","last_activity":"2026-07-27 21:21:57","company_name":"","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Dede Doni","reply_count":1,"assignees":[{"type":"employee","value":"10","display_name":"Dede Doni"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/07/WhatsApp-Image-2026-07-23-at-21.35.31.jpeg, https://portaljagad.rafatek.net/wp-content/uploads/2026/07/WhatsApp-Image-2026-07-25-at-11.55.00-1.jpeg","replies":[{"id":1801,"user_id":32,"display_name":"Afifah Indriyani","reply_text":"<ul>\r\n<li>Telah dilakukan penarikan jalur baru dari POP LALADON sampai Jl. Belimbing Taman Pagelaran</li>\r\n</ul>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/07/WhatsApp-Image-2026-07-25-at-11.55.00-1.jpeg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p>&nbsp;</p>","created_at":"2026-07-27 21:21:41"}]}