Ticket / Internal Ticket
Pergantian sfp 10G
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 96Closed 89Resolved 1
Meta
Customer Internal TicketStatus closedPattern General connectivity / misc
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1029 | in_progress | GANTI MODEM AN SAEPUDIN HAMZAH |
| #998 | open | PENCABUTAN MODEM (UNSUBSCRIBE) AN ANISSA ZULHIJAH |
| #992 | open | DISMANTLE PERANGKAT - NOVIANSYAH TIAN |
| #991 | open | DISMANTLE PERANGKAT - HERA WATI |
| #990 | open | DISMANTLE PERANGKAT - LISDA JUNIWANTI |
| #977 | closed | ADAPTOR EROR A/N POS PULO EMPANG |
| #969 | closed | SURVEI LOKASI BARU POP PADJAJARAN |
| #967 | in_progress | Terminasi Calon Mitra Ciapus AN. Ramdani, Kamis 30 Juli 2026 |
| #921 | closed | KONEKSI OFF |
| #904 | closed | PON BLINKING - LIANA SULIS |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1030 | in_progress | PERBAIKAN JALUR PON 10 PENGKOLAN |
| #1028 | closed | PERBAIKAN ODP LOSS 7.2.6/8 |
| #1013 | closed | MODEM LOSS - A/N AHMAD AFFAN |
| #1011 | closed | PERBAIKAN ODP OFFLINE 16.1.3/8 |
| #993 | closed | MODEM LOSS - A/N AHMAD SANTIAJI |
| #985 | closed | PERBAIKAN ODP REDAMAN TINGGI 2.1.3/8 |
| #984 | closed | PENGECEKAN BACKBONE LALADON TO SINBAR |
| #970 | closed | RO, SW DOWN - BANTAR KEMANG |
| #969 | closed | SURVEI LOKASI BARU POP PADJAJARAN |
| #965 | closed | ODP REDAMAN TINGGI - 2.1.3 BUKIT ASRI |
Raw JSON
{"id":409,"customer_id":0,"ticket_type":"internal","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":7,"assigned_role":"noc","request_by":"Internal Staff","topic_id":1,"subtopic_id":1,"channel_id":1,"subject":"Pergantian sfp 10G","description":"<p>untuk kebutuhan upgrade layanan AIX 10G </p>","status":"closed","priority":"medium","created_by":2,"created_at":"2026-04-13 11:39:25","updated_at":"2026-04-13 15:27:57","last_activity":"2026-04-13 15:27:57","company_name":"","topic_name":"Technical","subtopic_name":"Installation","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Muhammad Ichwani Iskandar","reply_count":4,"assignees":[{"type":"employee","value":"7","display_name":"Muhammad Ichwani Iskandar"},{"type":"role","value":"noc","display_name":"NOC"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/WhatsApp-Image-2026-04-13-at-14.06.43.jpeg, https://portaljagad.rafatek.net/wp-content/uploads/2026/04/WhatsApp-Image-2026-04-13-at-14.05.07.jpeg, https://portaljagad.rafatek.net/wp-content/uploads/2026/04/36281.jpg","replies":[{"id":628,"user_id":6,"display_name":"Tamri Ramadhan","reply_text":"<p>sudah menjadwal kan tim ke APJII untuk pergantian sfp </p>","created_at":"2026-04-13 14:15:24"},{"id":629,"user_id":6,"display_name":"Tamri Ramadhan","reply_text":"<p>SFP AIX sebelum di ganti hanya 1G</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/WhatsApp-Image-2026-04-13-at-14.06.43.jpeg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p>Saat ini SFP AIX sudah selesai di ganti dan saat ini sudah menjadi 10G untuk port SFP ke AIX nya</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/WhatsApp-Image-2026-04-13-at-14.05.07.jpeg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p> </p>","created_at":"2026-04-13 14:19:03"},{"id":631,"user_id":7,"display_name":"Muhammad Ichwani Iskandar","reply_text":"<p>sfp ke AIX sudah di upgrade ke 10G</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/36281.jpg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p> </p>","created_at":"2026-04-13 14:34:35"},{"id":632,"user_id":7,"display_name":"Muhammad Ichwani Iskandar","reply_text":"<blockquote>\r\n<p> </p>\r\n</blockquote>","created_at":"2026-04-13 14:35:57"}]}