Ticket / Internal Ticket
RELOKASI VLAN DARI XCON MLD KE MMR
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 206Closed 200Resolved 3
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Customer Internal TicketStatus closedPattern ONU online but no internet
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1030 | in_progress | PERBAIKAN JALUR PON 10 PENGKOLAN |
| #1026 | closed | PERBAIKAN BROADBAND A/N ADE LILIS ROHANA |
| #1025 | in_progress | ONU HUBIN dan PERPUSTAKAAN |
| #1016 | closed | PERBAIKAN BROADBAND A/N LILIS ROHANA |
| #1015 | in_progress | PERBAIKAN BROADBAND A/N ANDRIYANA/NUNUNG |
| #1010 | closed | PERBAIKAN BROADBAND A/N SUMARNI PUPUT |
| #1009 | closed | PERBAIKAN BROADBAND A/N LUSI YANTI |
| #1008 | closed | PERBAIKAN BROADBAND A/N MELA AYU LESTARI |
| #1005 | closed | PERBAIKAN BROADBAND A/N AMINATUL ROSIDAH |
| #1001 | closed | PERBAIKAN BROADBAND A/N NURHANI SUPANGKAT |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1030 | in_progress | PERBAIKAN JALUR PON 10 PENGKOLAN |
| #1028 | closed | PERBAIKAN ODP LOSS 7.2.6/8 |
| #1013 | closed | MODEM LOSS - A/N AHMAD AFFAN |
| #1011 | closed | PERBAIKAN ODP OFFLINE 16.1.3/8 |
| #993 | closed | MODEM LOSS - A/N AHMAD SANTIAJI |
| #985 | closed | PERBAIKAN ODP REDAMAN TINGGI 2.1.3/8 |
| #984 | closed | PENGECEKAN BACKBONE LALADON TO SINBAR |
| #970 | closed | RO, SW DOWN - BANTAR KEMANG |
| #969 | closed | SURVEI LOKASI BARU POP PADJAJARAN |
| #965 | closed | ODP REDAMAN TINGGI - 2.1.3 BUKIT ASRI |
Raw JSON
{"id":415,"customer_id":0,"ticket_type":"internal","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":4,"assigned_role":"noc","request_by":"Internal Staff","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"RELOKASI VLAN DARI XCON MLD KE MMR","description":"<ol>\r\n<li>Vlan 1220(rafatek),1221(R tech,2781(z3)</li>\r\n<li>Untuk vlan 1220 sudah dipindahkan ke xcon mmr</li>\r\n<li>Untuk 2 vlan berikutnya akan dipindahkan pada tengah malam\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/WhatsApp-Image-2026-04-13-at-22.20.10.jpeg\" border=\"0\" alt=\"Attachment\" width=\"301\" style=\"max-width: 100%;height: 467px\" /></p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/WhatsApp-Image-2026-04-13-at-22.20.40.jpeg\" border=\"0\" alt=\"Attachment\" width=\"298\" style=\"max-width: 100%;height: 530px\" /></p>\r\n<p> </p>\r\n</li>\r\n</ol>","status":"closed","priority":"medium","created_by":5,"created_at":"2026-04-13 22:25:57","updated_at":"2026-04-16 05:07:03","last_activity":"2026-04-16 05:07:03","company_name":"","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Muhamad Cahyo Wicaksono","reply_count":1,"assignees":[{"type":"employee","value":"4","display_name":"Muhamad Cahyo Wicaksono"},{"type":"employee","value":"5","display_name":"Muhammad Naufal Iskandar"},{"type":"role","value":"noc","display_name":"NOC"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/WhatsApp-Image-2026-04-13-at-22.20.10.jpeg, https://portaljagad.rafatek.net/wp-content/uploads/2026/04/WhatsApp-Image-2026-04-13-at-22.20.40.jpeg","replies":[{"id":659,"user_id":5,"display_name":"Muhammad Naufal Iskandar","reply_text":"<p>Untuk relokasi vlan rencana akan dikerjakan malam ini sekalian pemindahan perangkat, tetapi karena beberapa hari ini sering terjadi down sehingga untuk pemindahan perangkat akan diundur dan akan dijadwalkan kembali tetapi untuk relokasi vlan tetap akan di kerjakan ketika traffic pemakaian customer sedang tidak tinggi</p>","created_at":"2026-04-14 18:35:48"}]}