Ticket / Internal Ticket
Sosialisasi Workflow Baru: Media Reporting & Ticketing Portal Jagad
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 115Closed 106Resolved 1
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Customer Internal TicketStatus closedPattern General connectivity / misc
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Related by customer
| ID | Status | Subject |
|---|---|---|
| #1300 | in_progress | PERBAIKAN BACKBONE NAGRAK TO KATULAMPA |
| #1298 | closed | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1295 | in_progress | MODEM LOSS AN POS PONDOK KENCANA |
| #1294 | in_progress | PENARIKAN KABEL ODP 14.1.7 |
| #1253 | closed | PEMASANGAN POWER SUPPLY OLT ZTE C320 LALADON |
| #1252 | closed | JALUR IATECH KEARAH KARADENAN PUTUS |
| #1250 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1248 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1247 | closed | PPPOE OFF PADA OLT ISP-BJD-RAFALLD-C-01 |
| #1246 | closed | PENGECEKAN DAN PERBAIKAN ODC OC.15.1/16 - BENDUNGAN |
Raw JSON
{"id":44,"customer_id":0,"ticket_type":"internal","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":0,"assigned_role":"subscriber","request_by":"Internal Staff","topic_id":3,"subtopic_id":0,"channel_id":4,"subject":"Sosialisasi Workflow Baru: Media Reporting & Ticketing Portal Jagad","description":"<p data-path-to-node=\"18\">Rekan-rekan Teknisi,</p>\r\n<p data-path-to-node=\"19\">Kita akan mengadakan pertemuan wajib hari jumat jam 8 pagi di kantor untuk membahas migrasi sistem ke <b data-path-to-node=\"19\" data-index-in-node=\"91\">Portal Jagad</b>. Kita akan membedah bagaimana aplikasi ini memudahkan kalian dalam membuat tiket gangguan dan laporan kerja secara real-time.</p>\r\n<p data-path-to-node=\"20\">Penting untuk dicatat, meeting ini juga akan membahas kebijakan <i data-path-to-node=\"20\" data-index-in-node=\"64\">punishment</i> terkait ketidakpatuhan input data pada sistem baru ini. Mari kita manfaatkan teknologi ini untuk mempermudah koordinasi tim.</p>","status":"closed","priority":"medium","created_by":1,"created_at":"2026-02-05 22:38:56","updated_at":"2026-02-18 16:53:05","last_activity":"2026-02-18 16:53:05","company_name":"","topic_name":"Administration","subtopic_name":"","channel_name":"Direct Info","status_label":"Closed","employee_name":"","reply_count":1,"assignees":[{"type":"role","value":"subscriber","display_name":"TS"},{"type":"role","value":"noc","display_name":"NOC"}],"images":"","replies":[{"id":48,"user_id":1,"display_name":"fatwarachman","reply_text":"<p>SUDAH DILAKUKAN</p>","created_at":"2026-02-06 11:51:49"}]}