Ticket / Internal Ticket
Sosialisasi Workflow Baru: Media Reporting & Ticketing Portal Jagad
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 68Closed 64Resolved 1
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Customer Internal TicketStatus closedPattern General connectivity / misc
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #713 | open | PERBAIKAN BROADBAND - MIRANTI BARA MALIK |
| #712 | in_progress | PENARIKAN KABEL 12CORE DI PENGKOLAN SINBAR |
| #707 | in_progress | REQUEST PEMINDAHAN PERANGKAT A/N M AUFA AKMAL |
| #698 | closed | PEMINDAHAN LOKASI MODEM |
| #674 | closed | KONEKSI OFFLINE M AUFA AKMAL |
| #673 | closed | PEMBUATAN LAPORAN MONITORING DAN PERFORMA JARINGAN PPKS - PERIODE MEI |
| #672 | closed | PENGECEKAN CUSTOMER BROADBAND A/N LUTHFI HERAWATI |
| #665 | closed | PERBAIKAN MITRA CISASAH |
| #653 | closed | PERBAIKAN KONEKSI ERROR A/N M AUFA AKMAL |
| #648 | closed | Rekapitulasi dan Analisis Permasalahan Periode Mei 2026 |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #712 | in_progress | PENARIKAN KABEL 12CORE DI PENGKOLAN SINBAR |
| #704 | in_progress | PENGECEKAN ODP.1.6.6/8 BANTAR KEMANG |
| #703 | resolved | PERBAIKAN ODP 1.6.4/8 |
| #683 | closed | PENGECEKAN JALUR TO KAMPUS NET |
| #673 | closed | PEMBUATAN LAPORAN MONITORING DAN PERFORMA JARINGAN PPKS - PERIODE MEI |
| #671 | closed | PERBAIKAN ODP - OP.7.2.1/8 - BOMEN |
| #665 | closed | PERBAIKAN MITRA CISASAH |
| #663 | closed | PENGECEKAN CISASAH |
| #662 | closed | MODEM LOSS A/N MUHAMAD FARHAN |
| #651 | closed | BACKBONE KARADENAN TO IATECH DOWN |
Raw JSON
{"id":44,"customer_id":0,"ticket_type":"internal","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":0,"assigned_role":"subscriber","request_by":"Internal Staff","topic_id":3,"subtopic_id":0,"channel_id":4,"subject":"Sosialisasi Workflow Baru: Media Reporting & Ticketing Portal Jagad","description":"<p data-path-to-node=\"18\">Rekan-rekan Teknisi,</p>\r\n<p data-path-to-node=\"19\">Kita akan mengadakan pertemuan wajib hari jumat jam 8 pagi di kantor untuk membahas migrasi sistem ke <b data-path-to-node=\"19\" data-index-in-node=\"91\">Portal Jagad</b>. Kita akan membedah bagaimana aplikasi ini memudahkan kalian dalam membuat tiket gangguan dan laporan kerja secara real-time.</p>\r\n<p data-path-to-node=\"20\">Penting untuk dicatat, meeting ini juga akan membahas kebijakan <i data-path-to-node=\"20\" data-index-in-node=\"64\">punishment</i> terkait ketidakpatuhan input data pada sistem baru ini. Mari kita manfaatkan teknologi ini untuk mempermudah koordinasi tim.</p>","status":"closed","priority":"medium","created_by":1,"created_at":"2026-02-05 22:38:56","updated_at":"2026-02-18 16:53:05","last_activity":"2026-02-18 16:53:05","company_name":"","topic_name":"Administration","subtopic_name":"","channel_name":"Direct Info","status_label":"Closed","employee_name":"","reply_count":1,"assignees":[{"type":"role","value":"subscriber","display_name":"TS"},{"type":"role","value":"noc","display_name":"NOC"}]}