Ticket / Internal Ticket
PEMASANGAN UPS MINI DI PADJAJARAN
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 206Closed 200Resolved 3
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Customer Internal TicketStatus closedPattern ONU online but no internet
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1030 | in_progress | PERBAIKAN JALUR PON 10 PENGKOLAN |
| #1026 | closed | PERBAIKAN BROADBAND A/N ADE LILIS ROHANA |
| #1025 | in_progress | ONU HUBIN dan PERPUSTAKAAN |
| #1016 | closed | PERBAIKAN BROADBAND A/N LILIS ROHANA |
| #1015 | in_progress | PERBAIKAN BROADBAND A/N ANDRIYANA/NUNUNG |
| #1010 | closed | PERBAIKAN BROADBAND A/N SUMARNI PUPUT |
| #1009 | closed | PERBAIKAN BROADBAND A/N LUSI YANTI |
| #1008 | closed | PERBAIKAN BROADBAND A/N MELA AYU LESTARI |
| #1005 | closed | PERBAIKAN BROADBAND A/N AMINATUL ROSIDAH |
| #1001 | closed | PERBAIKAN BROADBAND A/N NURHANI SUPANGKAT |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1030 | in_progress | PERBAIKAN JALUR PON 10 PENGKOLAN |
| #1028 | closed | PERBAIKAN ODP LOSS 7.2.6/8 |
| #1013 | closed | MODEM LOSS - A/N AHMAD AFFAN |
| #1011 | closed | PERBAIKAN ODP OFFLINE 16.1.3/8 |
| #993 | closed | MODEM LOSS - A/N AHMAD SANTIAJI |
| #985 | closed | PERBAIKAN ODP REDAMAN TINGGI 2.1.3/8 |
| #984 | closed | PENGECEKAN BACKBONE LALADON TO SINBAR |
| #970 | closed | RO, SW DOWN - BANTAR KEMANG |
| #969 | closed | SURVEI LOKASI BARU POP PADJAJARAN |
| #965 | closed | ODP REDAMAN TINGGI - 2.1.3 BUKIT ASRI |
Raw JSON
{"id":14,"customer_id":0,"ticket_type":"internal","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":0,"assigned_role":"subscriber","request_by":"Internal Staff","topic_id":1,"subtopic_id":0,"channel_id":4,"subject":"PEMASANGAN UPS MINI DI PADJAJARAN","description":"<p>1.Melakukan pengecekan POP pajajaran karena terpantau down dan terindikasi listrik offline</p>\r\n<p>2.Koordinasi dengan team untuk membeli UPS untuk POP padjajaran, tetapi untuk saat ini akan dipasang terlebih dahulu ups mini untuk switch di POP padjajaran</p>\r\n<p>3.Listrik di POP padjajran sudah nyala kembali pada pukul 14:30</p>\r\n<p>4.Team teknisi tetap akan tetap datang ke lokasi untuk memasang UPS mini untuk switch karena ditakutkan listrik offline kembali</p>\r\n<p><img class=\"aligncenter\" style=\"max-width: 100%;height: 282px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/uptime-sw-padjajaran.jpg\" alt=\"Attachment\" width=\"947\" /></p>","status":"closed","priority":"high","created_by":5,"created_at":"2026-02-03 15:29:13","updated_at":"2026-02-18 16:53:05","last_activity":"2026-02-18 16:53:05","company_name":"","topic_name":"Technical","subtopic_name":"","channel_name":"Direct Info","status_label":"Closed","employee_name":"","reply_count":1,"assignees":[],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/uptime-sw-padjajaran.jpg","replies":[{"id":30,"user_id":10,"display_name":"Dede Doni","reply_text":"<p>Ups d Pajajaran sudah terpasang</p>","created_at":"2026-02-04 18:23:04"}]}